Not Responding errors

G

Guest

Gerry said:
There would seem to be many more places from which programmes start than
you might think!

Msconfig is a Diagnostic Utility and not intended to be used to turn off
unwanted start up programmes. You do this from within each programme or
using a programme like Autoruns. Leave msconfig alone and try Autoruns:
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

Look in Norton for ways to suspend scanning on Start Up to test it's
impact.

It would be helpful if you answered my earlier question. Is there a
direct correlation between the start up process and the Not Responding
messages? If the computer has been running some time are the Not
Responding messages less frequent, the same or more frequent?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
C

Curious1975

It's taken me 3 months, but I finally got around to purchasing additional
memory in the hopes that it would easily solve my problems. I bought 512mb
and I now have 768mb and the "not responding" errors have been reduced
dramatically. For some reason I forgot I only had 256mb already but thought
I had 512mb so I would have purchased two 512mb's had I realized. Maybe if I
had the "not responding" would have been eliminated. Either way, I'm able to
naviagte my computer much faster.

Of course, it's not without side-effects. Now, I occasionally get a
grinding sound from within the CPU. I can't see how the installation of
additional memory and the grinding aren't related as it only started
happening after I installed it. Any ideas as to why or what I can do? Is it
damaging anything?

Any assistance is appreciated.
 
K

Ken Blake, MVP

It's taken me 3 months, but I finally got around to purchasing additional
memory in the hopes that it would easily solve my problems. I bought 512mb
and I now have 768mb and the "not responding" errors have been reduced
dramatically. For some reason I forgot I only had 256mb already but thought
I had 512mb so I would have purchased two 512mb's had I realized. Maybe if I
had the "not responding" would have been eliminated. Either way, I'm able to
naviagte my computer much faster.

Of course, it's not without side-effects. Now, I occasionally get a
grinding sound from within the CPU.




The CPU is your processor, an electronic chip, and has no moving
parts. Wherever your grinding sound is coming from, it's *not* the
CPU.


I can't see how the installation of
additional memory and the grinding aren't related as it only started
happening after I installed it. Any ideas as to why or what I can do? Is it
damaging anything?


It could be just a coincidence. It's hard to tell what the sound is
without hearing it, but yes, it could be damaging. It's almost
certainly either the hard drive or a fan.

If the fan fails, overheating can be the result, and that can damage
many things.

If it's the hard drive, it may be about to fail. Be sure you have an
up-to-date backup of anything you can't afford to lose, just in case.
 
C

Curious1975

Sorry for my poor choice in technological terminology as I was just using CPU
to describe the tower. Now I'm all worried that my hard dive is going to
fail me (I'm in the process of backing up files as I type this though). When
I added the memory it was the first time ever in over four years that I had
opened up the computer. Lots of dust in there. I cleared it out with Air
Duster and then added the memory. I will say that the grinding noise seems
to happen when I visit certain websites. Don't know if this is indicative of
anything but thought I'd throw it out there.
 
K

Ken Blake, MVP

Sorry for my poor choice in technological terminology as I was just using CPU
to describe the tower.


OK, but that's inaccurate and misleading, and will confuse people. The
tower (the case) is just a box, and is a very different thing from a
CPU.

Now I'm all worried that my hard dive is going to
fail me


From what you've said, it should certainly be a concern.

(I'm in the process of backing up files as I type this though).


Good. When you're finished, run a drive checking utility.

When
I added the memory it was the first time ever in over four years that I had
opened up the computer. Lots of dust in there. I cleared it out with Air
Duster


Excellent! You should do this periodically. The result of not doing so
can be overheating and hardware failure.

and then added the memory. I will say that the grinding noise seems
to happen when I visit certain websites. Don't know if this is indicative of
anything but thought I'd throw it out there.


That seems very odd. If it's a hardware issue, what web site you're at
should be irrelevant. What web sites are they?
 
G

Gerry

Try running HD Tune(freeware).

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy
to Clipboard ) and copy into a further message. Also do a full surface
scan with HD Tune.

Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as it
is more informative.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
C

Curious1975

HD Tune: IC35L030AVV207-0 Information

Firmware version : V21OA66A
Serial number : VNVA02G1C2A5AG
Capacity : 27.9 GB (~30.0 GB)
Buffer size : 1865216 bytes
Standard : ATA/ATAPI-0
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : yes
Security Mode : yes
Firmware Upgradable : no

Partition : 1
Drive letter :
Label :
Capacity : 31 MB
Usage : 0.00%
Type : unknown (DEh)
Bootable : No

Partition : 2
Drive letter : C:\
Label :
Capacity : 28576 MB
Usage : 63.58%
Type : NTFS
Bootable : Yes

-----------------------------------------
HD Tune: IC35L030AVV207-0 Health

ID Current Worst ThresholdData Status

(01) Raw Read Error Rate 100 100 60 0 Ok

(02) Throughput Performance 100 100 50 0 Ok

(03) Spin Up Time 97 97 24 10813614 Ok

(04) Start/Stop Count 98 98 0 8406 Ok

(05) Reallocated Sector Count 100 100 5 0 Ok

(07) Seek Error Rate 100 100 67 0 Ok

(08) Seek Time Performance 100 100 20 0 Ok

(09) Power On Hours Count 99 99 0 7337 Ok

(0A) Spin Retry Count 100 100 60 0 Ok

(0C) Power Cycle Count 98 98 0 8399 Ok

(C0) Power Off Retract Count 93 93 50 8406 Ok

(C1) Load Cycle Count 93 93 50 8406 Ok

(C2) Temperature 183 183 0 917534 Ok

(C4) Reallocated Event Count 100 100 0 0 Ok

(C5) Current Pending Sector 100 100 0 0 Ok

(C6) Offline Uncorrectable 100 100 0 0 Ok

(C7) Ultra DMA CRC Error Count 200 200 0 0 Ok


Power On Time : 7337
Health Status : O
--------------------------------------------------------------------------------
HD Tune: IC35L030AVV207-0 Error Scan

Scanned data : 28598 MB
Damaged Blocks : 0.0 %
Elapsed Time : 27:1
--------------------------------------------------------------------------------
Disk Defrag:

Volume (C:)
Volume size = 27.91 GB
Cluster size = 4 KB
Used space = 17.69 GB
Free space = 10.21 GB
Percent free space = 36 %

Volume fragmentation
Total fragmentation = 14 %
File fragmentation = 27 %
Free space fragmentation = 1 %

File fragmentation
Total files = 91,857
Average file size = 382 KB
Total fragmented files = 4,867
Total excess fragments = 20,322
Average fragments per file = 1.22

Pagefile fragmentation
Pagefile size = 1.13 GB
Total fragments = 5

Folder fragmentation
Total folders = 6,667
Fragmented folders = 114
Excess folder fragments = 337

Master File Table (MFT) fragmentation
Total MFT size = 182 MB
MFT record count = 98,832
Percent MFT in use = 52 %
Total MFT fragments = 3

--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
1,442 1.29 GB \Documents and Settings\Amy\Application
Data\ACD Systems\ACDSee\ImageDB.ddf
386 25 MB \Documents and Settings\NetworkService\Local
Settings\Temporary Internet Files\Content.IE5\0S7HMEX3\QuickTime[1].msi
351 49 MB \Documents and Settings\Amy\My Documents\New
Folder (2)\Doc 4\Friends\Video & Audio\2006_6_V V on Ryan S.WAV
343 24 MB \Documents and Settings\NetworkService\Local
Settings\Temporary Internet Files\Content.IE5\0XQN096B\iTunes[1].msi
332 42 MB \System Volume
Information\catalog.wci\00010008.ci
276 17 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP528\A0336275.exe
267 17 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP520\A0333512.exe
256 16 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP513\A0331038.exe
197 13 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\b2484bca73ced66d3bbb28a4d9a4ece0\System.Windows.Forms.ni.dll
186 12 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Web\7e4c1f537352b8943d408f29728e8da0\System.Web.ni.dll
183 12 MB \Documents and Settings\NetworkService\Local
Settings\Temporary Internet
Files\Content.IE5\NK6YQWZJ\AppleMobileDeviceSupport[1].msi
169 11 MB \Documents and Settings\Amy\Local
Settings\Application Data\Microsoft\Media Player\wmdbexport.xml
160 10 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Design\e7422db2a04a6745483658ccddf1bd02\System.Design.ni.dll
146 23 MB \Documents and Settings\Amy\Local
Settings\Application Data\Microsoft\Wallpaper1.bmp
116 8 MB \Documents and Settings\Amy\Local
Settings\Application Data\Apple
Computer\QuickTime\downloads\11\03\b3201cb8-d5ad5827-ddee54c4-5f28ca37.qtch
91 6 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP520\A0333502.dll
89 354 KB \WINDOWS\Temp\SRTSP_MSI_U_(1)10.1.5.4.log
80 5 MB \Documents and Settings\Amy\Local
Settings\Application Data\Microsoft\Media Player\CurrentDatabase_219.wmdb
79 5 MB
\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
79 5 MB \Program Files\Common Files\Symantec
Shared\SymcData\ids-diskless\BinHub\sigs.dat
77 5 MB
\WINDOWS\assembly\GAC_MSIL\System.Design\2.0.0.0__b03f5f7f11d50a3a\System.Design.dll
77 5 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\tmp194.tmp\ESRDEF.BIN
76 9 MB \Documents and Settings\Amy\Application
Data\Adobe\Photoshop\7.0\Adobe Photoshop 7.0 Settings\Brushes.psp
61 458 KB \Documents and Settings\Amy\My Documents\New
Folder\Candid Personal\Pics\Thumbs.db
59 5 MB \WINDOWS\Temp\slu4728.tmp
59 5 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\BinHub\virscan9.dat
56 5 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\tmp4692.tmp\VIRSCAN5.DAT
53 5 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\BinHub\virscan5.dat
53 1 MB \Documents and Settings\Amy\My Documents\My
Pictures\Christopher & Julianna\July to Dec 2006\Thumbs.db
52 3 MB \Documents and Settings\Amy\Application
Data\Mozilla\Firefox\Profiles\u9hgz1o9.default\urlclassifier2.sqlite
---------------------------------------------------------------------------------
I ran a defrag afterwards (which I do do periodically anyway).

I hope all of that makes sense to you. Let me know if you can discern
anything from it which might be causing my problem.

Thanks.
 
C

Curious1975

Not sure if it's significant, but after defragmenting I received the
following in the report:

Volume (C:)
Volume size = 27.91 GB
Cluster size = 4 KB
Used space = 17.70 GB
Free space = 10.21 GB
Percent free space = 36 %

Volume fragmentation
Total fragmentation = 9 %
File fragmentation = 17 %
Free space fragmentation = 1 %

File fragmentation
Total files = 91,861
Average file size = 382 KB
Total fragmented files = 15
Total excess fragments = 1,465
Average fragments per file = 1.01

Pagefile fragmentation
Pagefile size = 1.13 GB
Total fragments = 5

Folder fragmentation
Total folders = 6,667
Fragmented folders = 1
Excess folder fragments = 0

Master File Table (MFT) fragmentation
Total MFT size = 182 MB
MFT record count = 98,836
Percent MFT in use = 52 %
Total MFT fragments = 3
 
G

Gerry

There seems to be only one obvious problem arising out of the
information you have provided. ImageDB.ddf is a colossal file and is
multi-fragmented. You need to defragment it. The sheer size is most
likely the problem but to make sure that the file is not in use I would
run Disk Defragmenter in Safe Mode. Running the programme more than
once, perhaps as many as three times to get a result. However, before
running Disk Defragmenter you should clean up the drive.

It is likely that an allocation of 12% has been made to System Restore
on your C partition which is over generous. I would reduce it to 700 mb.
Right click your My Computer icon on the Desktop and select System
Restore. Place the cursor on your C drive select Settings but this time
find the slider and drag it to the left until it reads 700 mb and exit.
When you get to the Settings screen click on Apply and OK and exit.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp to
Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk CleanUp,
More Options, System Restore and remove all but the latest System
Restore point. Run Disk Defragmenter.

Does ImageDB.ddf still appear in the Most fragmented files list?

I looked at the system requirements fpr ACDSee 4 and Adobe Photoshop 7.
They do seem to be quite modest. Adobe Photoshop 7 has been updated a
number of times. Do you have the latest update?

Do you leave the computer on 24/7?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak? Can
you provide figures immediately after starting your computer anlso after
you have started your favourite photographic program and doing what ever
you do with program.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~






HD Tune: IC35L030AVV207-0 Information

Firmware version : V21OA66A
Serial number : VNVA02G1C2A5AG
Capacity : 27.9 GB (~30.0 GB)
Buffer size : 1865216 bytes
Standard : ATA/ATAPI-0
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : yes
Security Mode : yes
Firmware Upgradable : no

Partition : 1
Drive letter :
Label :
Capacity : 31 MB
Usage : 0.00%
Type : unknown (DEh)
Bootable : No

Partition : 2
Drive letter : C:\
Label :
Capacity : 28576 MB
Usage : 63.58%
Type : NTFS
Bootable : Yes

-----------------------------------------
HD Tune: IC35L030AVV207-0 Health

ID Current Worst ThresholdData
Status

(01) Raw Read Error Rate 100 100 60 0
Ok

(02) Throughput Performance 100 100 50 0
Ok

(03) Spin Up Time 97 97 24 10813614
Ok

(04) Start/Stop Count 98 98 0 8406
Ok

(05) Reallocated Sector Count 100 100 5 0
Ok

(07) Seek Error Rate 100 100 67 0
Ok

(08) Seek Time Performance 100 100 20 0
Ok

(09) Power On Hours Count 99 99 0 7337
Ok

(0A) Spin Retry Count 100 100 60 0
Ok

(0C) Power Cycle Count 98 98 0 8399
Ok

(C0) Power Off Retract Count 93 93 50 8406
Ok

(C1) Load Cycle Count 93 93 50 8406
Ok

(C2) Temperature 183 183 0 917534
Ok

(C4) Reallocated Event Count 100 100 0 0
Ok

(C5) Current Pending Sector 100 100 0 0
Ok

(C6) Offline Uncorrectable 100 100 0 0
Ok

(C7) Ultra DMA CRC Error Count 200 200 0 0
Ok


Power On Time : 7337
Health Status : Ok
--------------------------------------------------------------------------------
HD Tune: IC35L030AVV207-0 Error Scan

Scanned data : 28598 MB
Damaged Blocks : 0.0 %
Elapsed Time : 27:10
--------------------------------------------------------------------------------
Disk Defrag:

Volume (C:)
Volume size = 27.91 GB
Cluster size = 4 KB
Used space = 17.69 GB
Free space = 10.21 GB
Percent free space = 36 %

Volume fragmentation
Total fragmentation = 14 %
File fragmentation = 27 %
Free space fragmentation = 1 %

File fragmentation
Total files = 91,857
Average file size = 382 KB
Total fragmented files = 4,867
Total excess fragments = 20,322
Average fragments per file = 1.22

Pagefile fragmentation
Pagefile size = 1.13 GB
Total fragments = 5

Folder fragmentation
Total folders = 6,667
Fragmented folders = 114
Excess folder fragments = 337

Master File Table (MFT) fragmentation
Total MFT size = 182 MB
MFT record count = 98,832
Percent MFT in use = 52 %
Total MFT fragments = 3

--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
1,442 1.29 GB \Documents and
Settings\Amy\Application Data\ACD Systems\ACDSee\ImageDB.ddf
386 25 MB \Documents and
Settings\NetworkService\Local Settings\Temporary Internet
Files\Content.IE5\0S7HMEX3\QuickTime[1].msi 351 49 MB
\Documents and Settings\Amy\My Documents\New Folder (2)\Doc
4\Friends\Video & Audio\2006_6_V V on Ryan S.WAV 343 24
MB \Documents and Settings\NetworkService\Local
Settings\Temporary Internet Files\Content.IE5\0XQN096B\iTunes[1].msi
332 42 MB \System Volume
Information\catalog.wci\00010008.ci 276 17 MB
\System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP528\A0336275.exe
267 17 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP520\A0333512.exe
256 16 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP513\A0331038.exe
197 13 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\b2484bca73ced66d3bbb28a4d9a4ece0\System.Windows.Forms.ni.dll
186 12 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Web\7e4c1f537352b8943d408f29728e8da0\System.Web.ni.dll
183 12 MB \Documents and
Settings\NetworkService\Local Settings\Temporary Internet
Files\Content.IE5\NK6YQWZJ\AppleMobileDeviceSupport[1].msi 169
11 MB \Documents and Settings\Amy\Local
Settings\Application Data\Microsoft\Media Player\wmdbexport.xml 160
10 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Design\e7422db2a04a6745483658ccddf1bd02\System.Design.ni.dll
146 23 MB \Documents and Settings\Amy\Local
Settings\Application Data\Microsoft\Wallpaper1.bmp 116 8
MB \Documents and Settings\Amy\Local Settings\Application
Data\Apple
Computer\QuickTime\downloads\11\03\b3201cb8-d5ad5827-ddee54c4-5f28ca37.qtch
91 6 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP520\A0333502.dll
89 354 KB
\WINDOWS\Temp\SRTSP_MSI_U_(1)10.1.5.4.log 80 5 MB
\Documents and Settings\Amy\Local Settings\Application
Data\Microsoft\Media Player\CurrentDatabase_219.wmdb 79
5 MB
\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
79 5 MB \Program Files\Common Files\Symantec
Shared\SymcData\ids-diskless\BinHub\sigs.dat 77 5 MB
\WINDOWS\assembly\GAC_MSIL\System.Design\2.0.0.0__b03f5f7f11d50a3a\System.Design.dll
77 5 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\tmp194.tmp\ESRDEF.BIN 76 9 MB
\Documents and Settings\Amy\Application
Data\Adobe\Photoshop\7.0\Adobe Photoshop 7.0 Settings\Brushes.psp 61
458 KB \Documents and Settings\Amy\My Documents\New
Folder\Candid Personal\Pics\Thumbs.db 59 5 MB
\WINDOWS\Temp\slu4728.tmp 59 5 MB \Program
Files\Common Files\Symantec Shared\VirusDefs\BinHub\virscan9.dat
56 5 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\tmp4692.tmp\VIRSCAN5.DAT
53 5 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\BinHub\virscan5.dat
53 1 MB \Documents and Settings\Amy\My
Documents\My Pictures\Christopher & Julianna\July to Dec
2006\Thumbs.db 52 3 MB \Documents and
Settings\Amy\Application
Data\Mozilla\Firefox\Profiles\u9hgz1o9.default\urlclassifier2.sqlite
---------------------------------------------------------------------------------
I ran a defrag afterwards (which I do do periodically anyway).

I hope all of that makes sense to you. Let me know if you can discern
anything from it which might be causing my problem.

Thanks.




Gerry said:
Try running HD Tune(freeware).

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy
to Clipboard ) and copy into a further message. Also do a full
surface scan with HD Tune.

Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as
it is more informative.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
C

Curious1975

As I mentioned, in the past I have defragmented and it's always defragmented
without issue or errors so I was surprised to see that today. Not sure what
the ImageDB.dff file is. I will try your suggestions and report back.

I am not sure if I have the latest Adobe Photoshop updates or not. I will
look into that as well.

I don't leave the computer on 24/7 per say. When not in use, I usually have
it in Hibernate mode. I do reboot it about once a week or when updates
require it or when I feel it necessary. Is putting it in hibernate a bad
thing. Would it be better to turn it off or just leave it on instead?

I would say ACDsee is the most used photo progam on my pc. It's what I use
to view any and all pictures and I frequently do so.

I'll report back tomorrow with more details.

Thanks again for your assistance.

Gerry said:
There seems to be only one obvious problem arising out of the
information you have provided. ImageDB.ddf is a colossal file and is
multi-fragmented. You need to defragment it. The sheer size is most
likely the problem but to make sure that the file is not in use I would
run Disk Defragmenter in Safe Mode. Running the programme more than
once, perhaps as many as three times to get a result. However, before
running Disk Defragmenter you should clean up the drive.

It is likely that an allocation of 12% has been made to System Restore
on your C partition which is over generous. I would reduce it to 700 mb.
Right click your My Computer icon on the Desktop and select System
Restore. Place the cursor on your C drive select Settings but this time
find the slider and drag it to the left until it reads 700 mb and exit.
When you get to the Settings screen click on Apply and OK and exit.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp to
Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk CleanUp,
More Options, System Restore and remove all but the latest System
Restore point. Run Disk Defragmenter.

Does ImageDB.ddf still appear in the Most fragmented files list?

I looked at the system requirements fpr ACDSee 4 and Adobe Photoshop 7.
They do seem to be quite modest. Adobe Photoshop 7 has been updated a
number of times. Do you have the latest update?

Do you leave the computer on 24/7?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak? Can
you provide figures immediately after starting your computer anlso after
you have started your favourite photographic program and doing what ever
you do with program.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~






HD Tune: IC35L030AVV207-0 Information

Firmware version : V21OA66A
Serial number : VNVA02G1C2A5AG
Capacity : 27.9 GB (~30.0 GB)
Buffer size : 1865216 bytes
Standard : ATA/ATAPI-0
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : yes
Security Mode : yes
Firmware Upgradable : no

Partition : 1
Drive letter :
Label :
Capacity : 31 MB
Usage : 0.00%
Type : unknown (DEh)
Bootable : No

Partition : 2
Drive letter : C:\
Label :
Capacity : 28576 MB
Usage : 63.58%
Type : NTFS
Bootable : Yes

-----------------------------------------
HD Tune: IC35L030AVV207-0 Health

ID Current Worst ThresholdData
Status

(01) Raw Read Error Rate 100 100 60 0
Ok

(02) Throughput Performance 100 100 50 0
Ok

(03) Spin Up Time 97 97 24 10813614
Ok

(04) Start/Stop Count 98 98 0 8406
Ok

(05) Reallocated Sector Count 100 100 5 0
Ok

(07) Seek Error Rate 100 100 67 0
Ok

(08) Seek Time Performance 100 100 20 0
Ok

(09) Power On Hours Count 99 99 0 7337
Ok

(0A) Spin Retry Count 100 100 60 0
Ok

(0C) Power Cycle Count 98 98 0 8399
Ok

(C0) Power Off Retract Count 93 93 50 8406
Ok

(C1) Load Cycle Count 93 93 50 8406
Ok

(C2) Temperature 183 183 0 917534
Ok

(C4) Reallocated Event Count 100 100 0 0
Ok

(C5) Current Pending Sector 100 100 0 0
Ok

(C6) Offline Uncorrectable 100 100 0 0
Ok

(C7) Ultra DMA CRC Error Count 200 200 0 0
Ok


Power On Time : 7337
Health Status : Ok
--------------------------------------------------------------------------------
HD Tune: IC35L030AVV207-0 Error Scan

Scanned data : 28598 MB
Damaged Blocks : 0.0 %
Elapsed Time : 27:10
--------------------------------------------------------------------------------
Disk Defrag:

Volume (C:)
Volume size = 27.91 GB
Cluster size = 4 KB
Used space = 17.69 GB
Free space = 10.21 GB
Percent free space = 36 %

Volume fragmentation
Total fragmentation = 14 %
File fragmentation = 27 %
Free space fragmentation = 1 %

File fragmentation
Total files = 91,857
Average file size = 382 KB
Total fragmented files = 4,867
Total excess fragments = 20,322
Average fragments per file = 1.22

Pagefile fragmentation
Pagefile size = 1.13 GB
Total fragments = 5

Folder fragmentation
Total folders = 6,667
Fragmented folders = 114
Excess folder fragments = 337

Master File Table (MFT) fragmentation
Total MFT size = 182 MB
MFT record count = 98,832
Percent MFT in use = 52 %
Total MFT fragments = 3

--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
1,442 1.29 GB \Documents and
Settings\Amy\Application Data\ACD Systems\ACDSee\ImageDB.ddf
386 25 MB \Documents and
Settings\NetworkService\Local Settings\Temporary Internet
Files\Content.IE5\0S7HMEX3\QuickTime[1].msi 351 49 MB
\Documents and Settings\Amy\My Documents\New Folder (2)\Doc
4\Friends\Video & Audio\2006_6_V V on Ryan S.WAV 343 24
MB \Documents and Settings\NetworkService\Local
Settings\Temporary Internet Files\Content.IE5\0XQN096B\iTunes[1].msi
332 42 MB \System Volume
Information\catalog.wci\00010008.ci 276 17 MB
\System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP528\A0336275.exe
267 17 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP520\A0333512.exe
256 16 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP513\A0331038.exe
197 13 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\b2484bca73ced66d3bbb28a4d9a4ece0\System.Windows.Forms.ni.dll
186 12 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Web\7e4c1f537352b8943d408f29728e8da0\System.Web.ni.dll
183 12 MB \Documents and
Settings\NetworkService\Local Settings\Temporary Internet
Files\Content.IE5\NK6YQWZJ\AppleMobileDeviceSupport[1].msi 169
11 MB \Documents and Settings\Amy\Local
Settings\Application Data\Microsoft\Media Player\wmdbexport.xml 160
10 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Design\e7422db2a04a6745483658ccddf1bd02\System.Design.ni.dll
146 23 MB \Documents and Settings\Amy\Local
Settings\Application Data\Microsoft\Wallpaper1.bmp 116 8
MB \Documents and Settings\Amy\Local Settings\Application
Data\Apple
Computer\QuickTime\downloads\11\03\b3201cb8-d5ad5827-ddee54c4-5f28ca37.qtch
91 6 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP520\A0333502.dll
89 354 KB
\WINDOWS\Temp\SRTSP_MSI_U_(1)10.1.5.4.log 80 5 MB
\Documents and Settings\Amy\Local Settings\Application
Data\Microsoft\Media Player\CurrentDatabase_219.wmdb 79
5 MB
\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
79 5 MB \Program Files\Common Files\Symantec
Shared\SymcData\ids-diskless\BinHub\sigs.dat 77 5 MB
\WINDOWS\assembly\GAC_MSIL\System.Design\2.0.0.0__b03f5f7f11d50a3a\System.Design.dll
77 5 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\tmp194.tmp\ESRDEF.BIN 76 9 MB
\Documents and Settings\Amy\Application
Data\Adobe\Photoshop\7.0\Adobe Photoshop 7.0 Settings\Brushes.psp 61
458 KB \Documents and Settings\Amy\My Documents\New
Folder\Candid Personal\Pics\Thumbs.db 59 5 MB
\WINDOWS\Temp\slu4728.tmp 59 5 MB \Program
Files\Common Files\Symantec Shared\VirusDefs\BinHub\virscan9.dat
56 5 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\tmp4692.tmp\VIRSCAN5.DAT
53 5 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\BinHub\virscan5.dat
53 1 MB \Documents and Settings\Amy\My
Documents\My Pictures\Christopher & Julianna\July to Dec
2006\Thumbs.db 52 3 MB \Documents and
Settings\Amy\Application
Data\Mozilla\Firefox\Profiles\u9hgz1o9.default\urlclassifier2.sqlite
---------------------------------------------------------------------------------
I ran a defrag afterwards (which I do do periodically anyway).

I hope all of that makes sense to you. Let me know if you can discern
anything from it which might be causing my problem.

Thanks.




Gerry said:
Try running HD Tune(freeware).

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy
to Clipboard ) and copy into a further message. Also do a full
surface scan with HD Tune.

Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as
it is more informative.

--



Hope this helps.

Gerry
~~~~
FCA
 
G

Gerry

According to my research ImageDB.dff is an ACDsee file containing
Thumbnals.

What version of ACDsee are you using?

I found some ACDsee User Manuals. You can remove unwanted Thumbnails. Do
you ever do this?

I am not sure what affect Hibernate has on releasing memory. It may not
release memory as Shutdown and Restart does. Hibernate dumps the whole
of what is held in RAM to the hard disk. At least that is my present
understanding of the process.
http://en.wikipedia.org/wiki/Features_new_to_Windows_XP#Hibernate_mode


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Curious1975 said:
As I mentioned, in the past I have defragmented and it's always
defragmented without issue or errors so I was surprised to see that
today. Not sure what the ImageDB.dff file is. I will try your
suggestions and report back.

I am not sure if I have the latest Adobe Photoshop updates or not. I
will look into that as well.

I don't leave the computer on 24/7 per say. When not in use, I
usually have it in Hibernate mode. I do reboot it about once a week
or when updates require it or when I feel it necessary. Is putting
it in hibernate a bad thing. Would it be better to turn it off or
just leave it on instead?

I would say ACDsee is the most used photo progam on my pc. It's what
I use to view any and all pictures and I frequently do so.

I'll report back tomorrow with more details.

Thanks again for your assistance.

Gerry said:
There seems to be only one obvious problem arising out of the
information you have provided. ImageDB.ddf is a colossal file and is
multi-fragmented. You need to defragment it. The sheer size is most
likely the problem but to make sure that the file is not in use I
would run Disk Defragmenter in Safe Mode. Running the programme more
than once, perhaps as many as three times to get a result. However,
before running Disk Defragmenter you should clean up the drive.

It is likely that an allocation of 12% has been made to System
Restore on your C partition which is over generous. I would reduce
it to 700 mb. Right click your My Computer icon on the Desktop and
select System Restore. Place the cursor on your C drive select
Settings but this time find the slider and drag it to the left until
it reads 700 mb and exit. When you get to the Settings screen click
on Apply and OK and exit.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp
to Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk CleanUp,
More Options, System Restore and remove all but the latest System
Restore point. Run Disk Defragmenter.

Does ImageDB.ddf still appear in the Most fragmented files list?

I looked at the system requirements fpr ACDSee 4 and Adobe Photoshop
7. They do seem to be quite modest. Adobe Photoshop 7 has been
updated a number of times. Do you have the latest update?

Do you leave the computer on 24/7?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?
Can you provide figures immediately after starting your computer
anlso after you have started your favourite photographic program and
doing what ever you do with program.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~






HD Tune: IC35L030AVV207-0 Information

Firmware version : V21OA66A
Serial number : VNVA02G1C2A5AG
Capacity : 27.9 GB (~30.0 GB)
Buffer size : 1865216 bytes
Standard : ATA/ATAPI-0
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : yes
Security Mode : yes
Firmware Upgradable : no

Partition : 1
Drive letter :
Label :
Capacity : 31 MB
Usage : 0.00%
Type : unknown (DEh)
Bootable : No

Partition : 2
Drive letter : C:\
Label :
Capacity : 28576 MB
Usage : 63.58%
Type : NTFS
Bootable : Yes

-----------------------------------------
HD Tune: IC35L030AVV207-0 Health

ID Current Worst ThresholdData
Status

(01) Raw Read Error Rate 100 100 60 0
Ok

(02) Throughput Performance 100 100 50 0
Ok

(03) Spin Up Time 97 97 24 10813614
Ok

(04) Start/Stop Count 98 98 0 8406
Ok

(05) Reallocated Sector Count 100 100 5 0
Ok

(07) Seek Error Rate 100 100 67 0
Ok

(08) Seek Time Performance 100 100 20 0
Ok

(09) Power On Hours Count 99 99 0 7337
Ok

(0A) Spin Retry Count 100 100 60 0
Ok

(0C) Power Cycle Count 98 98 0 8399
Ok

(C0) Power Off Retract Count 93 93 50 8406
Ok

(C1) Load Cycle Count 93 93 50 8406
Ok

(C2) Temperature 183 183 0 917534
Ok

(C4) Reallocated Event Count 100 100 0 0
Ok

(C5) Current Pending Sector 100 100 0 0
Ok

(C6) Offline Uncorrectable 100 100 0 0
Ok

(C7) Ultra DMA CRC Error Count 200 200 0 0
Ok


Power On Time : 7337
Health Status : Ok
--------------------------------------------------------------------------------
HD Tune: IC35L030AVV207-0 Error Scan

Scanned data : 28598 MB
Damaged Blocks : 0.0 %
Elapsed Time : 27:10
--------------------------------------------------------------------------------
Disk Defrag:

Volume (C:)
Volume size = 27.91 GB
Cluster size = 4 KB
Used space = 17.69 GB
Free space = 10.21 GB
Percent free space = 36 %

Volume fragmentation
Total fragmentation = 14 %
File fragmentation = 27 %
Free space fragmentation = 1 %

File fragmentation
Total files = 91,857
Average file size = 382 KB
Total fragmented files = 4,867
Total excess fragments = 20,322
Average fragments per file = 1.22

Pagefile fragmentation
Pagefile size = 1.13 GB
Total fragments = 5

Folder fragmentation
Total folders = 6,667
Fragmented folders = 114
Excess folder fragments = 337

Master File Table (MFT) fragmentation
Total MFT size = 182 MB
MFT record count = 98,832
Percent MFT in use = 52 %
Total MFT fragments = 3

--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
1,442 1.29 GB \Documents and
Settings\Amy\Application Data\ACD Systems\ACDSee\ImageDB.ddf
386 25 MB \Documents and
Settings\NetworkService\Local Settings\Temporary Internet
Files\Content.IE5\0S7HMEX3\QuickTime[1].msi 351 49 MB
\Documents and Settings\Amy\My Documents\New Folder (2)\Doc
4\Friends\Video & Audio\2006_6_V V on Ryan S.WAV 343 24
MB \Documents and Settings\NetworkService\Local
Settings\Temporary Internet Files\Content.IE5\0XQN096B\iTunes[1].msi
332 42 MB \System Volume
Information\catalog.wci\00010008.ci 276 17 MB
\System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP528\A0336275.exe
267 17 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP520\A0333512.exe
256 16 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP513\A0331038.exe
197 13 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\b2484bca73ced66d3bbb28a4d9a4ece0\System.Windows.Forms.ni.dll
186 12 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Web\7e4c1f537352b8943d408f29728e8da0\System.Web.ni.dll
183 12 MB \Documents and
Settings\NetworkService\Local Settings\Temporary Internet
Files\Content.IE5\NK6YQWZJ\AppleMobileDeviceSupport[1].msi 169
11 MB \Documents and Settings\Amy\Local
Settings\Application Data\Microsoft\Media Player\wmdbexport.xml 160
10 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Design\e7422db2a04a6745483658ccddf1bd02\System.Design.ni.dll
146 23 MB \Documents and Settings\Amy\Local
Settings\Application Data\Microsoft\Wallpaper1.bmp 116 8
MB \Documents and Settings\Amy\Local Settings\Application
Data\Apple
Computer\QuickTime\downloads\11\03\b3201cb8-d5ad5827-ddee54c4-5f28ca37.qtch
91 6 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP520\A0333502.dll
89 354 KB
\WINDOWS\Temp\SRTSP_MSI_U_(1)10.1.5.4.log 80 5 MB
\Documents and Settings\Amy\Local Settings\Application
Data\Microsoft\Media Player\CurrentDatabase_219.wmdb 79
5 MB
\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
79 5 MB \Program Files\Common Files\Symantec
Shared\SymcData\ids-diskless\BinHub\sigs.dat 77 5 MB
\WINDOWS\assembly\GAC_MSIL\System.Design\2.0.0.0__b03f5f7f11d50a3a\System.Design.dll
77 5 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\tmp194.tmp\ESRDEF.BIN 76 9 MB
\Documents and Settings\Amy\Application
Data\Adobe\Photoshop\7.0\Adobe Photoshop 7.0 Settings\Brushes.psp 61
458 KB \Documents and Settings\Amy\My Documents\New
Folder\Candid Personal\Pics\Thumbs.db 59 5 MB
\WINDOWS\Temp\slu4728.tmp 59 5 MB \Program
Files\Common Files\Symantec Shared\VirusDefs\BinHub\virscan9.dat
56 5 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\tmp4692.tmp\VIRSCAN5.DAT
53 5 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\BinHub\virscan5.dat
53 1 MB \Documents and Settings\Amy\My
Documents\My Pictures\Christopher & Julianna\July to Dec
2006\Thumbs.db 52 3 MB \Documents and
Settings\Amy\Application
Data\Mozilla\Firefox\Profiles\u9hgz1o9.default\urlclassifier2.sqlite
---------------------------------------------------------------------------------
I ran a defrag afterwards (which I do do periodically anyway).

I hope all of that makes sense to you. Let me know if you can
discern anything from it which might be causing my problem.

Thanks.




:

Try running HD Tune(freeware).

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to
Clipboard ) and copy into a further message.

Select the Health tab and then double click the two page icon (
copy to Clipboard ) and copy into a further message. Also do a full
surface scan with HD Tune.

Open Disk Defragmenter and click on Analyse. Select View Report
and click on Save As and Save. Now find VolumeC.txt in your My
Documents Folder and post a copy. Do this before running Disk
Defragmenter as it is more informative.

--



Hope this helps.

Gerry
~~~~
FCA
 
C

Curious1975

Thanks for the info abot the ImageDB.dff. I have never removed unwanted
thumbnails. I don't even know which thumbnails it's referring to. I mean,
what would make some thumbnails unwanted and not others? Do you have a link
to the ACDsee Manuals so I can take a look? I am running version 4.0.2.0664.

Back to the information you asked me to get yesterday.

I changed the System Restore to 845MB/3% because 700MB wasn't an option.

I ran a Degrag in Safe Mode and it was still unable to defrag the
ImageDB.dff file. Did you think if I ran it a couple of more times in Safe
Mode that it would help? I was unclear about that.

From Task Manager:

On a reboot: Commit - Total = 263320 (it kept changing slightly), Limit =
1920644, Peak = 301036

After starting ACDsee: Commit - Total 321480 (again kept changing), Limit =
1920649, Peak = 364008.

Thanks again!






Gerry said:
According to my research ImageDB.dff is an ACDsee file containing
Thumbnals.

What version of ACDsee are you using?

I found some ACDsee User Manuals. You can remove unwanted Thumbnails. Do
you ever do this?

I am not sure what affect Hibernate has on releasing memory. It may not
release memory as Shutdown and Restart does. Hibernate dumps the whole
of what is held in RAM to the hard disk. At least that is my present
understanding of the process.
http://en.wikipedia.org/wiki/Features_new_to_Windows_XP#Hibernate_mode


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Curious1975 said:
As I mentioned, in the past I have defragmented and it's always
defragmented without issue or errors so I was surprised to see that
today. Not sure what the ImageDB.dff file is. I will try your
suggestions and report back.

I am not sure if I have the latest Adobe Photoshop updates or not. I
will look into that as well.

I don't leave the computer on 24/7 per say. When not in use, I
usually have it in Hibernate mode. I do reboot it about once a week
or when updates require it or when I feel it necessary. Is putting
it in hibernate a bad thing. Would it be better to turn it off or
just leave it on instead?

I would say ACDsee is the most used photo progam on my pc. It's what
I use to view any and all pictures and I frequently do so.

I'll report back tomorrow with more details.

Thanks again for your assistance.

Gerry said:
There seems to be only one obvious problem arising out of the
information you have provided. ImageDB.ddf is a colossal file and is
multi-fragmented. You need to defragment it. The sheer size is most
likely the problem but to make sure that the file is not in use I
would run Disk Defragmenter in Safe Mode. Running the programme more
than once, perhaps as many as three times to get a result. However,
before running Disk Defragmenter you should clean up the drive.

It is likely that an allocation of 12% has been made to System
Restore on your C partition which is over generous. I would reduce
it to 700 mb. Right click your My Computer icon on the Desktop and
select System Restore. Place the cursor on your C drive select
Settings but this time find the slider and drag it to the left until
it reads 700 mb and exit. When you get to the Settings screen click
on Apply and OK and exit.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp
to Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk CleanUp,
More Options, System Restore and remove all but the latest System
Restore point. Run Disk Defragmenter.

Does ImageDB.ddf still appear in the Most fragmented files list?

I looked at the system requirements fpr ACDSee 4 and Adobe Photoshop
7. They do seem to be quite modest. Adobe Photoshop 7 has been
updated a number of times. Do you have the latest update?

Do you leave the computer on 24/7?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?
Can you provide figures immediately after starting your computer
anlso after you have started your favourite photographic program and
doing what ever you do with program.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~







Curious1975 wrote:
HD Tune: IC35L030AVV207-0 Information

Firmware version : V21OA66A
Serial number : VNVA02G1C2A5AG
Capacity : 27.9 GB (~30.0 GB)
Buffer size : 1865216 bytes
Standard : ATA/ATAPI-0
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : yes
Security Mode : yes
Firmware Upgradable : no

Partition : 1
Drive letter :
Label :
Capacity : 31 MB
Usage : 0.00%
Type : unknown (DEh)
Bootable : No

Partition : 2
Drive letter : C:\
Label :
Capacity : 28576 MB
Usage : 63.58%
Type : NTFS
Bootable : Yes

-----------------------------------------
HD Tune: IC35L030AVV207-0 Health

ID Current Worst ThresholdData
Status

(01) Raw Read Error Rate 100 100 60 0
Ok

(02) Throughput Performance 100 100 50 0
Ok

(03) Spin Up Time 97 97 24 10813614
Ok

(04) Start/Stop Count 98 98 0 8406
Ok

(05) Reallocated Sector Count 100 100 5 0
Ok

(07) Seek Error Rate 100 100 67 0
Ok

(08) Seek Time Performance 100 100 20 0
Ok

(09) Power On Hours Count 99 99 0 7337
Ok

(0A) Spin Retry Count 100 100 60 0
Ok

(0C) Power Cycle Count 98 98 0 8399
Ok

(C0) Power Off Retract Count 93 93 50 8406
Ok

(C1) Load Cycle Count 93 93 50 8406
Ok

(C2) Temperature 183 183 0 917534
Ok

(C4) Reallocated Event Count 100 100 0 0
Ok

(C5) Current Pending Sector 100 100 0 0
Ok

(C6) Offline Uncorrectable 100 100 0 0
Ok

(C7) Ultra DMA CRC Error Count 200 200 0 0
Ok


Power On Time : 7337
Health Status : Ok
--------------------------------------------------------------------------------
HD Tune: IC35L030AVV207-0 Error Scan

Scanned data : 28598 MB
Damaged Blocks : 0.0 %
Elapsed Time : 27:10
--------------------------------------------------------------------------------
Disk Defrag:

Volume (C:)
Volume size = 27.91 GB
Cluster size = 4 KB
Used space = 17.69 GB
Free space = 10.21 GB
Percent free space = 36 %

Volume fragmentation
Total fragmentation = 14 %
File fragmentation = 27 %
Free space fragmentation = 1 %

File fragmentation
Total files = 91,857
Average file size = 382 KB
Total fragmented files = 4,867
Total excess fragments = 20,322
Average fragments per file = 1.22

Pagefile fragmentation
Pagefile size = 1.13 GB
Total fragments = 5

Folder fragmentation
Total folders = 6,667
Fragmented folders = 114
Excess folder fragments = 337

Master File Table (MFT) fragmentation
Total MFT size = 182 MB
MFT record count = 98,832
Percent MFT in use = 52 %
Total MFT fragments = 3

--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
1,442 1.29 GB \Documents and
Settings\Amy\Application Data\ACD Systems\ACDSee\ImageDB.ddf
386 25 MB \Documents and
Settings\NetworkService\Local Settings\Temporary Internet
Files\Content.IE5\0S7HMEX3\QuickTime[1].msi 351 49 MB
\Documents and Settings\Amy\My Documents\New Folder (2)\Doc
4\Friends\Video & Audio\2006_6_V V on Ryan S.WAV 343 24
MB \Documents and Settings\NetworkService\Local
Settings\Temporary Internet Files\Content.IE5\0XQN096B\iTunes[1].msi
332 42 MB \System Volume
Information\catalog.wci\00010008.ci 276 17 MB
\System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP528\A0336275.exe
267 17 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP520\A0333512.exe
256 16 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP513\A0331038.exe
197 13 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\b2484bca73ced66d3bbb28a4d9a4ece0\System.Windows.Forms.ni.dll
186 12 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Web\7e4c1f537352b8943d408f29728e8da0\System.Web.ni.dll
183 12 MB \Documents and
Settings\NetworkService\Local Settings\Temporary Internet
Files\Content.IE5\NK6YQWZJ\AppleMobileDeviceSupport[1].msi 169
11 MB \Documents and Settings\Amy\Local
Settings\Application Data\Microsoft\Media Player\wmdbexport.xml 160
10 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Design\e7422db2a04a6745483658ccddf1bd02\System.Design.ni.dll
146 23 MB \Documents and Settings\Amy\Local
Settings\Application Data\Microsoft\Wallpaper1.bmp 116 8
MB \Documents and Settings\Amy\Local Settings\Application
Data\Apple
Computer\QuickTime\downloads\11\03\b3201cb8-d5ad5827-ddee54c4-5f28ca37.qtch
91 6 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP520\A0333502.dll
89 354 KB
\WINDOWS\Temp\SRTSP_MSI_U_(1)10.1.5.4.log 80 5 MB
\Documents and Settings\Amy\Local Settings\Application
Data\Microsoft\Media Player\CurrentDatabase_219.wmdb 79
5 MB
\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
79 5 MB \Program Files\Common Files\Symantec
Shared\SymcData\ids-diskless\BinHub\sigs.dat 77 5 MB
\WINDOWS\assembly\GAC_MSIL\System.Design\2.0.0.0__b03f5f7f11d50a3a\System.Design.dll
77 5 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\tmp194.tmp\ESRDEF.BIN 76 9 MB
\Documents and Settings\Amy\Application
Data\Adobe\Photoshop\7.0\Adobe Photoshop 7.0 Settings\Brushes.psp 61
458 KB \Documents and Settings\Amy\My Documents\New
 
G

Gerry

When I download from my camera to my computer I place the files in an As
Imported folder. When I edit or crop the photos I place the files in an
As amended folder. If you I used Thumbnail I would have two thumbs when
only one might be needed. Some photos when you download can be so like
another that they are not worth keeping. Doesn't the same apply to
thumbnails as to the files?

User guides
http://www.acdsee.com/support/trainingcenter/userguides/index

Page 71 may be of interest.

Resizing System Restore to 845 mb is fine. Did you also do this before
running Disk Defragmenter. "Also select Start, All Programs,
accessories, System Tools, Disk CleanUp, More Options, System Restore
and remove all but the latest SystemRestore point."?

The Commit Charge figures are presently pointing to a problem with
ACDSee>

In Task Manager what processes are showing the largest Mem Usage and
Peak Mem Usage on the Prosses tab. You may need to add these columns to
those presently displayed -View, Select Columns.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Curious1975 said:
Thanks for the info abot the ImageDB.dff. I have never removed
unwanted thumbnails. I don't even know which thumbnails it's
referring to. I mean, what would make some thumbnails unwanted and
not others? Do you have a link to the ACDsee Manuals so I can take a
look? I am running version 4.0.2.0664.

Back to the information you asked me to get yesterday.

I changed the System Restore to 845MB/3% because 700MB wasn't an
option.

I ran a Degrag in Safe Mode and it was still unable to defrag the
ImageDB.dff file. Did you think if I ran it a couple of more times
in Safe Mode that it would help? I was unclear about that.

From Task Manager:

On a reboot: Commit - Total = 263320 (it kept changing slightly),
Limit = 1920644, Peak = 301036

After starting ACDsee: Commit - Total 321480 (again kept changing),
Limit = 1920649, Peak = 364008.

Thanks again!






Gerry said:
According to my research ImageDB.dff is an ACDsee file containing
Thumbnals.

What version of ACDsee are you using?

I found some ACDsee User Manuals. You can remove unwanted
Thumbnails. Do you ever do this?

I am not sure what affect Hibernate has on releasing memory. It may
not release memory as Shutdown and Restart does. Hibernate dumps the
whole of what is held in RAM to the hard disk. At least that is my
present understanding of the process.
http://en.wikipedia.org/wiki/Features_new_to_Windows_XP#Hibernate_mode


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Curious1975 said:
As I mentioned, in the past I have defragmented and it's always
defragmented without issue or errors so I was surprised to see that
today. Not sure what the ImageDB.dff file is. I will try your
suggestions and report back.

I am not sure if I have the latest Adobe Photoshop updates or not.
I will look into that as well.

I don't leave the computer on 24/7 per say. When not in use, I
usually have it in Hibernate mode. I do reboot it about once a week
or when updates require it or when I feel it necessary. Is putting
it in hibernate a bad thing. Would it be better to turn it off or
just leave it on instead?

I would say ACDsee is the most used photo progam on my pc. It's
what I use to view any and all pictures and I frequently do so.

I'll report back tomorrow with more details.

Thanks again for your assistance.

:

There seems to be only one obvious problem arising out of the
information you have provided. ImageDB.ddf is a colossal file and
is multi-fragmented. You need to defragment it. The sheer size is
most likely the problem but to make sure that the file is not in
use I would run Disk Defragmenter in Safe Mode. Running the
programme more than once, perhaps as many as three times to get a
result. However, before running Disk Defragmenter you should clean
up the drive.

It is likely that an allocation of 12% has been made to System
Restore on your C partition which is over generous. I would reduce
it to 700 mb. Right click your My Computer icon on the Desktop and
select System Restore. Place the cursor on your C drive select
Settings but this time find the slider and drag it to the left
until it reads 700 mb and exit. When you get to the Settings
screen click on Apply and OK and exit.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp
to Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk
CleanUp, More Options, System Restore and remove all but the
latest System Restore point. Run Disk Defragmenter.

Does ImageDB.ddf still appear in the Most fragmented files list?

I looked at the system requirements fpr ACDSee 4 and Adobe
Photoshop
7. They do seem to be quite modest. Adobe Photoshop 7 has been
updated a number of times. Do you have the latest update?

Do you leave the computer on 24/7?

Try Ctrl+Alt+Delete to select Task Manager and click the
Performance Tab. Under Commit Charge what is the Total, the Limit
and the Peak? Can you provide figures immediately after starting
your computer anlso after you have started your favourite
photographic program and doing what ever you do with program.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~







Curious1975 wrote:
HD Tune: IC35L030AVV207-0 Information

Firmware version : V21OA66A
Serial number : VNVA02G1C2A5AG
Capacity : 27.9 GB (~30.0 GB)
Buffer size : 1865216 bytes
Standard : ATA/ATAPI-0
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : yes
Security Mode : yes
Firmware Upgradable : no

Partition : 1
Drive letter :
Label :
Capacity : 31 MB
Usage : 0.00%
Type : unknown (DEh)
Bootable : No

Partition : 2
Drive letter : C:\
Label :
Capacity : 28576 MB
Usage : 63.58%
Type : NTFS
Bootable : Yes

-----------------------------------------
HD Tune: IC35L030AVV207-0 Health

ID Current Worst ThresholdData
Status

(01) Raw Read Error Rate 100 100 60 0
Ok

(02) Throughput Performance 100 100 50 0
Ok

(03) Spin Up Time 97 97 24
10813614 Ok

(04) Start/Stop Count 98 98 0 8406
Ok

(05) Reallocated Sector Count 100 100 5 0
Ok

(07) Seek Error Rate 100 100 67 0
Ok

(08) Seek Time Performance 100 100 20 0
Ok

(09) Power On Hours Count 99 99 0 7337
Ok

(0A) Spin Retry Count 100 100 60 0
Ok

(0C) Power Cycle Count 98 98 0 8399
Ok

(C0) Power Off Retract Count 93 93 50 8406
Ok

(C1) Load Cycle Count 93 93 50 8406
Ok

(C2) Temperature 183 183 0 917534
Ok

(C4) Reallocated Event Count 100 100 0 0
Ok

(C5) Current Pending Sector 100 100 0 0
Ok

(C6) Offline Uncorrectable 100 100 0 0
Ok

(C7) Ultra DMA CRC Error Count 200 200 0 0
Ok


Power On Time : 7337
Health Status : Ok
--------------------------------------------------------------------------------
HD Tune: IC35L030AVV207-0 Error Scan

Scanned data : 28598 MB
Damaged Blocks : 0.0 %
Elapsed Time : 27:10
--------------------------------------------------------------------------------
Disk Defrag:

Volume (C:)
Volume size = 27.91 GB
Cluster size = 4 KB
Used space = 17.69 GB
Free space = 10.21 GB
Percent free space = 36 %

Volume fragmentation
Total fragmentation = 14 %
File fragmentation = 27 %
Free space fragmentation = 1 %

File fragmentation
Total files = 91,857
Average file size = 382 KB
Total fragmented files = 4,867
Total excess fragments = 20,322
Average fragments per file = 1.22

Pagefile fragmentation
Pagefile size = 1.13 GB
Total fragments = 5

Folder fragmentation
Total folders = 6,667
Fragmented folders = 114
Excess folder fragments = 337

Master File Table (MFT) fragmentation
Total MFT size = 182 MB
MFT record count = 98,832
Percent MFT in use = 52 %
Total MFT fragments = 3

--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
1,442 1.29 GB \Documents and
Settings\Amy\Application Data\ACD Systems\ACDSee\ImageDB.ddf
386 25 MB \Documents and
Settings\NetworkService\Local Settings\Temporary Internet
Files\Content.IE5\0S7HMEX3\QuickTime[1].msi 351 49 MB
\Documents and Settings\Amy\My Documents\New Folder (2)\Doc
4\Friends\Video & Audio\2006_6_V V on Ryan S.WAV 343
24 MB \Documents and Settings\NetworkService\Local
Settings\Temporary Internet
Files\Content.IE5\0XQN096B\iTunes[1].msi 332 42 MB
\System Volume Information\catalog.wci\00010008.ci 276
17 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP528\A0336275.exe
267 17 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP520\A0333512.exe
256 16 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP513\A0331038.exe
197 13 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\b2484bca73ced66d3bbb28a4d9a4ece0\System.Windows.Forms.ni.dll
186 12 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Web\7e4c1f537352b8943d408f29728e8da0\System.Web.ni.dll
183 12 MB \Documents and
Settings\NetworkService\Local Settings\Temporary Internet
Files\Content.IE5\NK6YQWZJ\AppleMobileDeviceSupport[1].msi 169
11 MB \Documents and Settings\Amy\Local
Settings\Application Data\Microsoft\Media Player\wmdbexport.xml
160 10 MB
\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Design\e7422db2a04a6745483658ccddf1bd02\System.Design.ni.dll
146 23 MB \Documents and Settings\Amy\Local
Settings\Application Data\Microsoft\Wallpaper1.bmp 116
8 MB \Documents and Settings\Amy\Local
Settings\Application Data\Apple
Computer\QuickTime\downloads\11\03\b3201cb8-d5ad5827-ddee54c4-5f28ca37.qtch
91 6 MB \System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP520\A0333502.dll
89 354 KB
\WINDOWS\Temp\SRTSP_MSI_U_(1)10.1.5.4.log 80 5 MB
\Documents and Settings\Amy\Local Settings\Application
Data\Microsoft\Media Player\CurrentDatabase_219.wmdb 79
5 MB
\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
79 5 MB \Program Files\Common
Files\Symantec Shared\SymcData\ids-diskless\BinHub\sigs.dat 77
5 MB
\WINDOWS\assembly\GAC_MSIL\System.Design\2.0.0.0__b03f5f7f11d50a3a\System.Design.dll
77 5 MB \Program Files\Common
Files\Symantec Shared\VirusDefs\tmp194.tmp\ESRDEF.BIN 76
9 MB \Documents and Settings\Amy\Application
Data\Adobe\Photoshop\7.0\Adobe Photoshop 7.0 Settings\Brushes.psp
61 458 KB \Documents and Settings\Amy\My Documents\New
 
R

rlw@sb*

I had the same problem. I have Webroot spysweeper antivirus and antispyware
software. I did a custom scan including root kits and found a very critical
root kit problem that had to be quaratined and now my computer runs very
well. The other antivirus and antispyware programs did not catch this problem
at all. I have tried many of the most popular ones. Hopefully, this will
help if you get Webroot Spysweeper 5.5 software.
 

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