not receiving some emails

[Dan good]

I have windows mail and a couple people who i have received emails from in
the past with windows mail I'm not getting their emails now. I can't even
forward their emails with another account. There is not an error message
during or after the email is sent. I have POP3 incoming server. Please help

 

[Patrick Keenan]

I have windows mail and a couple people who i have received emails from in
the past with windows mail I'm not getting their emails now. I can't even
forward their emails with another account. There is not an error message
during or after the email is sent. I have POP3 incoming server. Please
help

There isn't a lot of information here, but you should check at the web
interface for your mail server. Whether the messages are there or not
indicate very different things. If you don't see them at all, your mail
provider may be using a blacklist service that has blacklisted the mail host
used by the people whose mail you are missing.

And if that's the case, those people may be getting bounceback messages from
some server to this effect; however, often these messages are rather
technically worded and can appear to be meaningless spam and get trashed.

If that's happened, your sender has to contact his or her ISP to get their
servers off the blacklist. There are no settings you can change to affect
this.

HTH
-pk

 

[Dan good]

look there are no error messages after the email is sent. Not even in junk
mail or spam folder or deleted folder. Is the mail host the same for hotmail
because I can get some emails from certain people and do not get some for
someone else. All these people use hotmail. I called my email provider they
do not blacklist, and i was receiving emails before from this person.

 

[Dan good]

I guess nobody has any help for me or wants to figuure out why this is
happening.

Thanks

 

[Gary VanderMolen]

You are not getting many takers because your problem statement is
frankly very confusing. What does "I can't even forward their emails
with another account" have to do with not receiving emails? You can't
forward emails you don't receive.

Your response to Patrick Keenan did not speak to his suggestion to
check your webmail online to see if the missing messages were
there. ( http://webmail.verizon.net )

Your statement "look there are no error messages after the email is sent"
is confusing because it is not clear whether you are talking about *your*
computer, or the computer of the person who can't send to you.
If *your* computer, that is irrelevant because your problem (as I understand
it) is with receiving, not with sending.

If you can receive emails that you send to yourself, you don't have a
receiving problem.

I will be glad to try and help if you will state the problem clearly.

 

[PeterB]

I am having the same problem. About a week ago, one of my 5 accounts stopped
receiving email "selectively". Sometimes a message will come through from an
address and sometimes it does not. I have checked my ISP webmail account it
is not being blocked out by the ISP. I have checked the security settings
and even added some of the accounts that are an issue to the safe senders
list but still nothing.

Please provide some help.

 

[Gary VanderMolen]

When you go online to your webmail for that account, are the missing
messages there? If not, Windows Mail can't download what isn't there.

Does the person attempting to send to you receive an error message,
or does he get a non-delivery report after sending to you?

 

[R Brown]

Hi this is rose well 4 so reason i cant get any mail and I need so help.

 

[mac]

Hi this is rose well 4 so reason i cant get any mail and I need so help.

Eh?

 

[PeterB]

Thanks for the response.

The messages are in the webmail and can be read there. There are no error
messages going back to the sender.

Any other suggestions?

 

[Gary VanderMolen]

If the messages are in your webmail Inbox, they should download to
Windows Mail. If the messages are in any other webmail folder,
such as 'Spam', they will not download.

First make sure WM is configured to check that account.
Go to Tools, Accounts, select that account, click Properties.
On the General tab, make sure "Include this account..." is
checked. Then go back to the main screen, click the little triangle
next to the Send/Recv button, then select that account. Does WM
go through the motions of contacting the server? Any error message?

 

[PeterB]

I figured it out finally. You are correct. Something had become messed up
with the Windows Mail account setup. I redid the setup for that address and
it is fine now.

Thanks for the help.