Not receiving large email attachments

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I use Outlook 2000 and I'm no longer able to get large email attachments like
a movie click. I just purchased a new computer using XP and now I'm having
the problem. On my old computer using W98 I had no problems downloading
large attachments. I don't use McAffee but I do use Norton Coporate but it
is suppose to do a "real scan" on attachments when I open them. I used
Norton on my old computer too and had no problems.

Any suggetions?

Thanks,
 
What error do you get when you receive them? Are they shown on your webbased
mailclient setup by your provider?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
Hi Roady,

Thanks for getting to me so quickly. Actually, what happens in the email
comes through and it shows there is an attachment but when I open the
attachment it is a blank screen. I don't receive any error messages.

Roady said:
What error do you get when you receive them? Are they shown on your webbased
mailclient setup by your provider?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
JR said:
I use Outlook 2000 and I'm no longer able to get large email attachments
like
a movie click. I just purchased a new computer using XP and now I'm
having
the problem. On my old computer using W98 I had no problems downloading
large attachments. I don't use McAffee but I do use Norton Coporate but
it
is suppose to do a "real scan" on attachments when I open them. I used
Norton on my old computer too and had no problems.

Any suggetions?

Thanks,
 
And is the attachment still in one piece on your webbased client?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
JR said:
Hi Roady,

Thanks for getting to me so quickly. Actually, what happens in the email
comes through and it shows there is an attachment but when I open the
attachment it is a blank screen. I don't receive any error messages.

Roady said:
What error do you get when you receive them? Are they shown on your
webbased
mailclient setup by your provider?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
JR said:
I use Outlook 2000 and I'm no longer able to get large email attachments
like
a movie click. I just purchased a new computer using XP and now I'm
having
the problem. On my old computer using W98 I had no problems
downloading
large attachments. I don't use McAffee but I do use Norton Coporate
but
it
is suppose to do a "real scan" on attachments when I open them. I used
Norton on my old computer too and had no problems.

Any suggetions?

Thanks,
 
Don't know. When I download my messages, Outlook takes them off the server
automatically.

Roady said:
And is the attachment still in one piece on your webbased client?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
JR said:
Hi Roady,

Thanks for getting to me so quickly. Actually, what happens in the email
comes through and it shows there is an attachment but when I open the
attachment it is a blank screen. I don't receive any error messages.

Roady said:
What error do you get when you receive them? Are they shown on your
webbased
mailclient setup by your provider?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
I use Outlook 2000 and I'm no longer able to get large email attachments
like
a movie click. I just purchased a new computer using XP and now I'm
having
the problem. On my old computer using W98 I had no problems
downloading
large attachments. I don't use McAffee but I do use Norton Coporate
but
it
is suppose to do a "real scan" on attachments when I open them. I used
Norton on my old computer too and had no problems.

Any suggetions?

Thanks,
 
Then do some testing with or it will be hard troubleshooting it.
Use the webinterface first before you download things in Outlook or set
Outlook to leave a copy on the server.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
JR said:
Don't know. When I download my messages, Outlook takes them off the
server
automatically.

Roady said:
And is the attachment still in one piece on your webbased client?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
JR said:
Hi Roady,

Thanks for getting to me so quickly. Actually, what happens in the
email
comes through and it shows there is an attachment but when I open the
attachment it is a blank screen. I don't receive any error messages.

:

What error do you get when you receive them? Are they shown on your
webbased
mailclient setup by your provider?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
I use Outlook 2000 and I'm no longer able to get large email
attachments
like
a movie click. I just purchased a new computer using XP and now I'm
having
the problem. On my old computer using W98 I had no problems
downloading
large attachments. I don't use McAffee but I do use Norton Coporate
but
it
is suppose to do a "real scan" on attachments when I open them. I
used
Norton on my old computer too and had no problems.

Any suggetions?

Thanks,
 

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