Not Getting all Gmail Email Into Outlook 2007

[AJ]

I set the user's Outlook 2007 client to access their Google Apps gmail
account. While the gmail account contains over a couple thousand emails
dating back to 2007 I can only suck down into Outlook 50+ email dating back
only to Jan of this year.

Any thoughts as to why the rest won't download?

Thanks,

AJ

 

[AJ]

INFORMATION UPDATE

Turns out the user was using Thunderbird to access their gmail account. In
Thunderbird they had subfolders beneath the Inbox and moved nearly all mail
from the inbox into these subfolders. This apparently removed them from the
gmail Inbox.

Thanks anyway.

- AJ

 

[Brian Tillman [MVP - Outlook]]

I set the user's Outlook 2007 client to access their Google Apps gmail
account. While the gmail account contains over a couple thousand emails
dating back to 2007 I can only suck down into Outlook 50+ email dating back
only to Jan of this year.

Any thoughts as to why the rest won't download?

Have you created the gmail account as a POP account or an IMAP account? If
the former, you must go into the "Forwarding and POP/IMAP" settings and tell
gmail to download all your past messages ("Enable POP for all mail"). This
is a one-time setting. Gmail will clear it after using it once. If your
account is IMAP, there should be nothing to do. You should see all messages
in all folders.

 

[AJ]

Have you created the gmail account as a POP account or an IMAP account?
If the former, you must go into the "Forwarding and POP/IMAP" settings and
tell gmail to download all your past messages ("Enable POP for all mail").
This is a one-time setting. Gmail will clear it after using it once. If
your account is IMAP, there should be nothing to do. You should see all
messages in all folders.

Brian,

That appears to have fixed the issue as the rest of the emails appear to be
downloading.

Thanks,

AJ