Windows XP Not able to view printing preferences

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shansu

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I am using windows XP SP2, HP Laserjet Network printer. I am not able to view printing preferences. get the following error:
Function address 0xa32a5aa caused a protection fault. (Exception code 0x0000005) Some or all property page(s) may not be displayed.

Other users are able to view the printing preferences on their systems. Tried re-adding the printers, but no go.
Please help.
 

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Ian

Ian

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It might be worth totally uninstalling the drivers and then re-installing them direct from the latest HP drivers. Do you get the same crash if you view printing preferences via the control panel?
 

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