Not able to send emails

  • Thread starter Thread starter Titasista
  • Start date Start date
T

Titasista

Hi,
I am not able to send out emails from Windows Mail. I can receive email.
I've tried everything that I'm supposed to. I tried going to the
troubleshooting page and doing everything suggested but still nothing. Does
anyone have this error message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

I've even tried my service provider but to no avail.
This problem happened only after I installed Windows Vista.
Also, as I'm typing the cursor moves out of place, this is very frustrating.
 
You copied the fluff and left out the most important part of the
error message, which should look something like this:

The connection to the server has failed. Subject 'Re: Email problem',
Account: 'pop.hawaiiantel.net', Server: 'smtp.hawaiiantel.net', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Kindly include that part of the error message so I'll have some meat to work with.
 
I too am having problems getting my sent items working properly - incoming
works fine. Any help would be appreciated. I am working on a Wireless
connection within my home. Here's the error message I'm receiving...

The connection to the server has failed. Subject '', Account: 'Jevermd',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 10060, Error Number: 0x800CCC0E

Gary VanderMolen said:
You copied the fluff and left out the most important part of the
error message, which should look something like this:

The connection to the server has failed. Subject 'Re: Email problem',
Account: 'pop.hawaiiantel.net', Server: 'smtp.hawaiiantel.net', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Kindly include that part of the error message so I'll have some meat to work with.
--
Gary VanderMolen, MS-MVP (WLMail)


Titasista said:
Hi,
I am not able to send out emails from Windows Mail. I can receive email.
I've tried everything that I'm supposed to. I tried going to the
troubleshooting page and doing everything suggested but still nothing. Does
anyone have this error message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

I've even tried my service provider but to no avail.
This problem happened only after I installed Windows Vista.
Also, as I'm typing the cursor moves out of place, this is very frustrating.
 
Wireless connections sometimes reach outside your home and go through
a neighbor's internet connection. Since many email providers block
connections to port 25 that come in from another internet provider's
equipment, to cause trouble for spammers, this can also cause trouble
for wireless users.

You might check if Comcast has their email servers set up to accept
outgoing mail on any port other than port 25, and if so, the details of
how to switch to that port.

<http://www.comcast.net/help/faq/index.jsp?faq=Emailtop17686&cookieattempt=1>

Their instructions were written for Outlook Express, but should also
work under Windows Mail if they don't use the HTTP protocol and
you avoid the One Click Fix.

Jevermd said:
I too am having problems getting my sent items working properly - incoming
works fine. Any help would be appreciated. I am working on a Wireless
connection within my home. Here's the error message I'm receiving...

The connection to the server has failed. Subject '', Account: 'Jevermd',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket
Error: 10060, Error Number: 0x800CCC0E

Gary VanderMolen said:
You copied the fluff and left out the most important part of the
error message, which should look something like this:

The connection to the server has failed. Subject 'Re: Email problem',
Account: 'pop.hawaiiantel.net', Server: 'smtp.hawaiiantel.net', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
0x800CCC0E

Kindly include that part of the error message so I'll have some meat to
work with.
--
Gary VanderMolen, MS-MVP (WLMail)


Titasista said:
Hi,
I am not able to send out emails from Windows Mail. I can receive
email.
I've tried everything that I'm supposed to. I tried going to the
troubleshooting page and doing everything suggested but still nothing.
Does
anyone have this error message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

I've even tried my service provider but to no avail.
This problem happened only after I installed Windows Vista.
Also, as I'm typing the cursor moves out of place, this is very
frustrating.
 
Jevermd,
You shouldn't hijack a thread.. start your own by asking your question. It
will help eliminate confusion re replies.
However, you might try changing to port 587 on your Comcast account.
Here's how...
http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914

--
http://get.live.com/wlmail/overview

Jevermd said:
I too am having problems getting my sent items working properly - incoming
works fine. Any help would be appreciated. I am working on a Wireless
connection within my home. Here's the error message I'm receiving...

The connection to the server has failed. Subject '', Account: 'Jevermd',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket
Error: 10060, Error Number: 0x800CCC0E

Gary VanderMolen said:
You copied the fluff and left out the most important part of the
error message, which should look something like this:

The connection to the server has failed. Subject 'Re: Email problem',
Account: 'pop.hawaiiantel.net', Server: 'smtp.hawaiiantel.net', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
0x800CCC0E

Kindly include that part of the error message so I'll have some meat to
work with.
--
Gary VanderMolen, MS-MVP (WLMail)


Titasista said:
Hi,
I am not able to send out emails from Windows Mail. I can receive
email.
I've tried everything that I'm supposed to. I tried going to the
troubleshooting page and doing everything suggested but still nothing.
Does
anyone have this error message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

I've even tried my service provider but to no avail.
This problem happened only after I installed Windows Vista.
Also, as I'm typing the cursor moves out of place, this is very
frustrating.
 
Thank you for your info - we're set up on our own secure wireless site -
there are others in the neighborhood - but like ours, most our password
protected.

I did check with the link you gave me, was able to switch the port to 587
and require authentication - just did a test and all worked fine!

Many thanks...
Janice

Wireless connections sometimes reach outside your home and go through
a neighbor's internet connection. Since many email providers block
connections to port 25 that come in from another internet provider's
equipment, to cause trouble for spammers, this can also cause trouble
for wireless users.

You might check if Comcast has their email servers set up to accept
outgoing mail on any port other than port 25, and if so, the details of
how to switch to that port.

<http://www.comcast.net/help/faq/index.jsp?faq=Emailtop17686&cookieattempt=1>

Their instructions were written for Outlook Express, but should also
work under Windows Mail if they don't use the HTTP protocol and
you avoid the One Click Fix.

Jevermd said:
I too am having problems getting my sent items working properly - incoming
works fine. Any help would be appreciated. I am working on a Wireless
connection within my home. Here's the error message I'm receiving...

The connection to the server has failed. Subject '', Account: 'Jevermd',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket
Error: 10060, Error Number: 0x800CCC0E

Gary VanderMolen said:
You copied the fluff and left out the most important part of the
error message, which should look something like this:

The connection to the server has failed. Subject 'Re: Email problem',
Account: 'pop.hawaiiantel.net', Server: 'smtp.hawaiiantel.net', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
0x800CCC0E

Kindly include that part of the error message so I'll have some meat to
work with.
--
Gary VanderMolen, MS-MVP (WLMail)



Hi,
I am not able to send out emails from Windows Mail. I can receive
email.
I've tried everything that I'm supposed to. I tried going to the
troubleshooting page and doing everything suggested but still nothing.
Does
anyone have this error message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

I've even tried my service provider but to no avail.
This problem happened only after I installed Windows Vista.
Also, as I'm typing the cursor moves out of place, this is very
frustrating.
 
You're welcome.

Jevermd said:
Thank you for your info - we're set up on our own secure wireless site -
there are others in the neighborhood - but like ours, most our password
protected.

I did check with the link you gave me, was able to switch the port to 587
and require authentication - just did a test and all worked fine!

Many thanks...
Janice

Wireless connections sometimes reach outside your home and go through
a neighbor's internet connection. Since many email providers block
connections to port 25 that come in from another internet provider's
equipment, to cause trouble for spammers, this can also cause trouble
for wireless users.

You might check if Comcast has their email servers set up to accept
outgoing mail on any port other than port 25, and if so, the details of
how to switch to that port.

<http://www.comcast.net/help/faq/index.jsp?faq=Emailtop17686&cookieattempt=1>

Their instructions were written for Outlook Express, but should also
work under Windows Mail if they don't use the HTTP protocol and
you avoid the One Click Fix.

Jevermd said:
I too am having problems getting my sent items working properly -
incoming
works fine. Any help would be appreciated. I am working on a Wireless
connection within my home. Here's the error message I'm receiving...

The connection to the server has failed. Subject '', Account:
'Jevermd',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket
Error: 10060, Error Number: 0x800CCC0E

:

You copied the fluff and left out the most important part of the
error message, which should look something like this:

The connection to the server has failed. Subject 'Re: Email problem',
Account: 'pop.hawaiiantel.net', Server: 'smtp.hawaiiantel.net',
Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
0x800CCC0E

Kindly include that part of the error message so I'll have some meat
to
work with.
--
Gary VanderMolen, MS-MVP (WLMail)



Hi,
I am not able to send out emails from Windows Mail. I can receive
email.
I've tried everything that I'm supposed to. I tried going to the
troubleshooting page and doing everything suggested but still
nothing.
Does
anyone have this error message:

The message could not be sent. The authentication setting might not
be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

I've even tried my service provider but to no avail.
This problem happened only after I installed Windows Vista.
Also, as I'm typing the cursor moves out of place, this is very
frustrating.
 
"I'm having problems sending e-mail" is what i have been told in my error
page. i like many others are having problems sending emails but i can receive
them very well. this is what appears on the error page

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(EMAIL ADDRESS)'. Subject 'Re: Hope all
goes well', Account: 'POP3 (2)', Server: 'mail.bigpond.com', Protocol: SMTP,
Server Response: '550 relaying mail to stpeters.sa.edu.au is not allowed',
Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

THANKS SO MUCH IF YOU CAN HELP IT WOULD BE GREAT
 
Callum said:
"I'm having problems sending e-mail" is what i have been told in my error
page. i like many others are having problems sending emails but i can
receive
them very well. this is what appears on the error page

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(EMAIL ADDRESS)'. Subject 'Re: Hope all
goes well', Account: 'POP3 (2)', Server: 'mail.bigpond.com', Protocol:
SMTP,
Server Response: '550 relaying mail to stpeters.sa.edu.au is not allowed',
Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

THANKS SO MUCH IF YOU CAN HELP IT WOULD BE GREAT
Did your connection to that server cross over from one internet provider's
equipment to another's before it reached the server? If so, such
connections
to port 25 are often blocked to cause trouble for spammers, and you need
to ask bigpond.com if they allow connections to their outgoing email server
to use some other port, and if so, where to find the details. Just trying
all
the ports is a very slow way to find out, since there are about 65,000 ports
available and it's unlikely that more than a few of them will accept
outgoing
mail.

Also, did the username include any characters other than letters, numerals,
one @, and at least one period? If so, which characters? I suspect that a
! in the username is especially likely to cause problems.
 
That error message typically means your Internet connection is
from a different network than the SMTP server.
Port 25 SMTP servers must be accessed from the same network
as the one providing your Internet connection.

If you need a workaround, let me know if you are sending from a laptop
away from home, or from a stationary PC.
 

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