I am not able to send outgoing messages

[Shelby]

I am recieving this message when i try to send an email:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'senders email'. Subject 'Re: Next week?',
Account: 'imap.aol.com', Server: 'smtp.aol.com', Protocol: SMTP, Server
Response: '553 5.7.1 <[email protected]>: Sender address rejected: not
owned by user scgentes', Port: 25, Secure(SSL): No, Server Error: 553, Error
Number: 0x800CCC79

 

[Peter Foldes]

Shelby

Error 553 5.7.1 = Contact your email service provider (ISP). Spam control is in
place.

 

[Gary VanderMolen [MVP]]

AOL/AIM requires you to use a 'From' address that you actually own.
Are you the owner of the email address (e-mail address removed) ?
If so, make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option.

 

[gburke]

same here shel... can't find help either.

 

[slk759]

There is plenty of help here.

Your first step should be to open a "new" thread . . . . .
In your thread please copy and paste any error message(s) you receive in
their entirety . . . . .
Provide the name of your email provider- only the part AFTER the "@" symbol
in your e-address . . . . .
Provide details of any troubleshooting steps you have taken to resolve the
problem . . . . .

You need not be an expert. Many responders are adept at working with
non-technical folks and can walk you through the steps to correct you
problem. If you follow these steps, there's a good chance someone here will
be able to help resolve any issues you may have.

same here shel... can't find help either.

I am recieving this message when i try to send an email:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'senders email'. Subject 'Re: Next
week?',
Account: 'imap.aol.com', Server: 'smtp.aol.com', Protocol: SMTP, Server
Response: '553 5.7.1 <[email protected]>: Sender address rejected: not
owned by user scgentes', Port: 25, Secure(SSL): No, Server Error: 553,
Error
Number: 0x800CCC79