Not able to obtain photos from camera!!!!!

[sam whittaker]

I have a windows XP computer, and a Sony DSC-P71 digital
camera and am absolutely and totally am unable to obtain
photos from it onto my computer!!!! I have managed to
install the Sony DSC as hardware, and plug in the
adaptor, and the USB, but the computer will just not read
the memory stick photos from this, when I ask it to 'get
pictures from camera' I have tried running the
wizard/inserting the software disc/adding hardware,
the 'troubleshooter' from this did not help at all
either. Originally, windows XP did not recognise a Sony
camera, and did not automatically run the wizard for it,
so I kind of figured out how to do all that myself, but
am still unable to obtain photos!!! please please
help!!! Am not very computer literate so please keep it
simple !!!
Sam

 

[John Inzer]

The easiest solution would be to purchase a
USB memory stick reader. It should show up
as a removable drive...then you copy the images
to a folder on your hard drive the same way
you would from a floppy or a zip disk.

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://support.microsoft.com/?pr=pic

 

[Yves Alarie]

Different ways to try to repair the Autoplay window for downloading from
either a camera or card reader.



Go from steps I to V, although step V may not be needed.

I. Connect your camera to your computer, power it on and make sure you have
pictures on your memory card. Make sure your batteries are good or better
yet, use your AC adapter if your camera came with one. If you are trying
with a card reader, just connect it with a memory card inserted and with
pictures on the memory card.

II. Click on Start, click on Run and type the following in the textbox:
REGSVR32 SHIMGVW.DLL
and press Enter
Note that there is a space between ...32 and SHI...
This will take a few seconds to run.

III. Go to the following site:
http://www.bigblackglasses.com/staff/downloads/autofix.exe

and download the autofix.exe file in one of your folder. Once done, double
click on this file. A window will open. Follow the directions on the screen.

Once done, turn off the camera and reboot.

IV. Power the camera on, wait 10-15 seconds for XP to recognize it, you
should hear some beeping sound and the window should now open giving you the
option of downloading photos from the camera.

V. You may have to set the options for this window.
Click on My Computer, your camera should be listed there under Devices with
Removable Storage. Right click on it and click on Properties. In the opening
window, click on the Autoplay tab and under Select, scroll to Pictures to
select it. Select the button Prompt me...



Here are previous fixes at the Microsoft FAQ page.



Go this site:

http://www.microsoft.com/windowsxp/expertzone/newsgroups/faq/default.asp


Fourth item from the top of the page. Two fixes are presented. One is to
edit the registry, the second one is to download Tweak UI and do the repair
with it. If you are comfortable editing the registry, go ahead.

If not, download Tweak UI.

Once you download the Tweak UI file in one of your folders, double click on
it to install it.

Once this is done, click on Start and click on All Programs. Look for Power
Toys for Windows XP. Click on it and Tweak UI will be listed. Click on it to
get is started.

A window will open. Click on the + sign next to My Computer, then click on
the + sign next to Autoplay. Then, click on Types. Check the boxes for
Autoplay Drive Types and click OK.

 

[Carolyn Cullen]

-----Original Message-----
I have a windows XP computer, and a Sony DSC-P71 digital
camera and am absolutely and totally am unable to obtain
photos from it onto my computer!!!! I have managed to
install the Sony DSC as hardware, and plug in the
adaptor, and the USB, but the computer will just not read
the memory stick photos from this, when I ask it to 'get
pictures from camera' I have tried running the
wizard/inserting the software disc/adding hardware,
the 'troubleshooter' from this did not help at all
either. Originally, windows XP did not recognise a Sony
camera, and did not automatically run the wizard for it,
so I kind of figured out how to do all that myself, but
am still unable to obtain photos!!! please please
help!!! Am not very computer literate so please keep it
simple !!!
Sam
.
Hi I am having the same problems with a fuji camera and

it is doing my head in, I know exactly how you feel. have
you received any help as I need some too!