not able to log on new accct.

B

booker reid

every time i try to log on e-mail acct. it ask for
,user an password . i rentered info afew times an rejects
info. just open new acct. with roadrunner. never had any
problems before.
 
M

mac

booker reid said:
every time i try to log on e-mail acct. it ask for
,user an password . i rentered info afew times an rejects
info. just open new acct. with roadrunner. never had any
problems before.

how do you type like that ?
 
G

Gary VanderMolen

Try that username and password for webmail login.
If you are sure you are using the correct username and password,
one possible cause for that error is account corruption. One thing
you might try as a possible quick fix is to delete that corrupted
account, restart Windows Mail, then recreate that mail account.
If that doesn't fix it, more drastic measures will have to be taken.

Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm


P.S. There is something wrong with your keyboard because it is
putting an extra space between words. Also, your spell check
is malfunctioning.
 

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