Security prompt also

[Matt]

I have Verizon ISP
Have Windows Vista w/ sevice pack 2.
Windows mail is asking for ID and password, so I tried, SORRY.
Now won't work properly, can't receive or send mail.
I am trying to get my info on Acct. cuz forgot it (password).
Please bare with me as I am trying to fix this.
I would like to cancel Windows Mail and use Windows Live instead.
I did try to add the Hotmail address to WM but it wouldn't let me.
This problem did happen all of a sudden.
I've been using WM since '08 and never any issues til now (prompt).
Thank you for your time and any suggestions.

 

[Gary VanderMolen [MVP]]

If you forgot your password, switching to Windows Live Mail
won't help you with that aspect.

However, switching to Windows Live Mail is a better solution
in the long run, since it is better supported, more modern, and
less prone to suffering from antivirus corruption issues.

It is easier to set up a Hotmail account in Windows Live Mail,
but it can be done also in Windows Mail with a little extra effort.
To do so, follow the settings given here:
http://mailcall.spaces.live.com/Blog/cns!CC9301187A51FE33!49799.entry
Use port 587 rather than port 25 for the SMTP server.

Although WM accepts the newer Live.com addresses, the Windows Mail
account setup wizard is hard-coded to reject Hotmail and MSN addresses.
To get around that, when you enter your Hotmail/MSN email address initially,
use a fake one, such as (e-mail address removed). After the account setup is
complete, go back and correct your email address.

 

[bfloron]

had the same problem with security prompt. switched outgoing port to 587 and
the problem appears to be solved. thanks to gary for the response to another
problem. it fixed mine also.

 

[Gary VanderMolen [MVP]]

Glad to hear it. Thanks for reporting back.