Norton is killing a program

[ejaggers]

I have norton internet security 2005, and it's removing realtime.dll
from my coolspeech text-to-voice folder. This also happened at work,
and the CT's put it in as an exclusion. I tried putting it as a
exclusion at home but it still removes it. I did the following:
o options > norton antivirus > threat categories > exclusions
o New > realtime.dll
o New > e:\programfiles\coolspeech\realtime.dll
o New e:\program files\coolspeech

Am I doing something wrong? Did I leave out any steps? Why is s/w that
I've used for year all of a sudden a threat?

 

[Malke]

I have norton internet security 2005, and it's removing realtime.dll
from my coolspeech text-to-voice folder. This also happened at work,
and the CT's put it in as an exclusion. I tried putting it as a
exclusion at home but it still removes it. I did the following:
o options > norton antivirus > threat categories > exclusions
o New > realtime.dll
o New > e:\programfiles\coolspeech\realtime.dll
o New e:\program files\coolspeech

Am I doing something wrong? Did I leave out any steps? Why is s/w that
I've used for year all of a sudden a threat?

This is not a Windows XP security administration question. This is a
question for Symantec tech support.

http://www.symantec.com/techsupp/index.html - Symantec tech support
http://live-symantec.custhelp.com/cgi-bin/live_symantec.cfg/php/enduser/live.php
- Symantec Live Chat
symantec.customerservice.general - Symantec newsgroup
http://castlecops.com/f80-Norton_Anti_Virus.html - forum for Symantec
products at CastleCops


Malke

 

[g]

you might try tweeking your firewall.

under NIS
select firewall options
program control
assuming realtime.dll is for the player, add the program and set to allow.

Don't hold your breath expecting any answers from symantec, i dont think i
have seen them respond to board questions in at least 4 years.

When it comes time for you to upgrade (if you do) try going for some of
the freeware for a firewall, and antivirus.