Norton Ghost 2003

[aw56001 via WindowsKB.com]

Running Win XP with SP2 with Ghost 2002 (2003.793)
I have had terrible trouble trying to get Norton Ghost 3 to back up Partition
C (1/5) on my hard disk which contains the operating system, to a new back
up hard drive which is formatted and ready.
Both hard drives are SATA so I have added ghost.exe -fni to the Ghost command
line and saved it.
Settings/Options:

DOS Type - Use PC DOS
Always perform an integrity check
Image password - No
Compression - Fast
USB Peer to Peer settings - Load USB Drivers = All drivers
LPT Peer to peer settings - Mode = ECP/EPP High Speed - Port = Default
TCP/IP settings - Use DHCP
SCSI Drivers - Nothing selected
External storage driver settings - USB 2.0 drivers - Firewire support not
selected - Assign drive letters not selected
User files - Nothing selected
CD Driver settings - Not selected
Virtual Partition free space - Required free space = 2MB
Ghost Command Line = ghost.exe -fni

I then shut down the broadband connection, Firewall, Norton Autoprotect and
Net Meter then set up Ghost to image Drive C to Drive H. I then get the
message that ghost will shut down the system and allow a couple of minutes
(or something similar) however I have waited 20 minutes and the system just
hangs.
I have to click CTRL ALT DEL to bring up Task Manager and shut down Ghost.
Task Manager doesn't say that Ghost is not responding it says it is running
but 20 minutes is far too long for it to shut the system down. I have tried
ghosting to DVD-R discs also but the same thing happens.
Anyone possibly help please?
Thanks
aw56001

 

[Brian A.]

If all of your USB devices are NOT USB 2.0, then yuo need to select USB 1.1.
For external drives select to assign a letter, for some dumba__ reason that has
been an issue for many that aren't networked.
Why are you shutting down the broadband connection, or do you just mean you
close your web browser?

Either way, are you sure you don't have a compatibility issue?
IIRC Ghost 2002 did not support saving images to NTFS. Are your drives
formatted as NTFS? Hah, found it:

Storing Ghost image files directly to NTFS partitions
http://service1.symantec.com/SUPPOR...ost.nsf&view=4bfcbd4eda243a6c85256ee600554cb2

or if the link breaks: http://snipurl.com/vwtt

And for all hardware/components compatability:

Ghost compatibility
http://service1.symantec.com/SUPPOR...=&pcode=&src=&miniver=&tpre=&prev=&dtype=&seg

or if the link breaks: http://snipurl.com/vwu4


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Brian A.]

Hit send to quick.
Norton Ghost 2002 faq's, compatibility, troubleshooting, etc. etc.
http://service1.symantec.com/SUPPOR...code=&src=&miniver=&tpre=&prev=&dtype=&seg=#2

or if the link breaks: http://snipurl.com/vwuh

I can probably help out, possibly, maybe, once it's known to not be a
compatibility issue.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[aw56001 via WindowsKB.com]

Brian
Many thanks for your reply and offer of help. I am nearly at my wits end with
this damn program. I will read all the information and get back to you
tomorrow if that's OK as I am pushed for time. I am not on a network and
think all my USB devices are 2.0 but I will have a try tomorrow with USB 1.1
selected instead of 2.0. By the way the back up disk that I am ghosting to
isn't a partition of a disk, it is the whole disk itself - could this be an
issue? Everything is formatted to NTFS and I am using Ghost 2003 so don't
think that compatibility is a problem.
Many thanks
aw56001

Hit send to quick.
Norton Ghost 2002 faq's, compatibility, troubleshooting, etc. etc.
http://service1.symantec.com/SUPPOR...code=&src=&miniver=&tpre=&prev=&dtype=&seg=#2

or if the link breaks: http://snipurl.com/vwuh

I can probably help out, possibly, maybe, once it's known to not be a
compatibility issue.

Running Win XP with SP2 with Ghost 2002 (2003.793)
I have had terrible trouble trying to get Norton Ghost 3 to back up Partition

[quoted text clipped - 31 lines]

Thanks
aw56001

 

[Brian A.]

Ghost 2003 can backup and restore from NTFS, even over a network.
Aside from setting USB to 1.1, select to assign external drives a letter as
well.

Did you partition your new drive and is there enough free space to create an
image on? If so, select any partition with enough free space to create the
image on of another drive. If it fails you should have an error w/number in the
report it builds, that's only if it returns on it's own after failing. If it
doesn't fail then we'll look into the configuration and possible reasons for it
to fail from drive to drive.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

Brian
Many thanks for your reply and offer of help. I am nearly at my wits end with
this damn program. I will read all the information and get back to you
tomorrow if that's OK as I am pushed for time. I am not on a network and
think all my USB devices are 2.0 but I will have a try tomorrow with USB 1.1
selected instead of 2.0. By the way the back up disk that I am ghosting to
isn't a partition of a disk, it is the whole disk itself - could this be an
issue? Everything is formatted to NTFS and I am using Ghost 2003 so don't
think that compatibility is a problem.
Many thanks
aw56001

Hit send to quick.
Norton Ghost 2002 faq's, compatibility, troubleshooting, etc. etc.
http://service1.symantec.com/SUPPOR...code=&src=&miniver=&tpre=&prev=&dtype=&seg=#2

or if the link breaks: http://snipurl.com/vwuh

I can probably help out, possibly, maybe, once it's known to not be a
compatibility issue.

Running Win XP with SP2 with Ghost 2002 (2003.793)
I have had terrible trouble trying to get Norton Ghost 3 to back up
Partition

[quoted text clipped - 31 lines]

Thanks
aw56001

 

[aw56001 via WindowsKB.com]

Brian A. (or anyone else)
New drive was partitioned and I have put a link for you to examine my disk
structure. Both hard disks are SATA. Link here:
http://mysite.wanadoo-members.co.uk/brillo56001/Diskstructure.jpg
I am attempting to ghost partition C on the main drive to partition H of the
new drive.

I have also changed the Ghost Options to:
DOS Type = Use PC DOS
Image Integrity Check = Always perform an image integrity check
Image Password = No
Compression = Fast
USB Peer to Peer settings = All Drivers
LPT Peer to Peer settings = ECP/EPP High Speed = Default Port
TCP/IP settings = Use DHCP
SCSI Drivers = Nothing selected
External Storage Device Settings = USB 1.1 Drivers = Firewire Support box
unchecked = Assign drive letters box checked
User Files = Nothing selected
CD Driver Settings = Assign Drive Letters Box unchecked
Virtual Partition Free Space = 2MB
Ghost Command Line = ghost.exe -fni

What is happening is that the system prepares itself for restarting by Ghost
but it doesn't actually do so. I have waited 20 minutes for ghost to restart
the system with no joy. The red light on the disk is on however the process
is hanging. The computer hasn't locked up however as I can use Task Manager
to terminate the ghost process.
Please could you offer any further advice?
Many thanks
aw56001

Ghost 2003 can backup and restore from NTFS, even over a network.
Aside from setting USB to 1.1, select to assign external drives a letter as
well.

Did you partition your new drive and is there enough free space to create an
image on? If so, select any partition with enough free space to create the
image on of another drive. If it fails you should have an error w/number in the
report it builds, that's only if it returns on it's own after failing. If it
doesn't fail then we'll look into the configuration and possible reasons for it
to fail from drive to drive.

Brian
Many thanks for your reply and offer of help. I am nearly at my wits end with

[quoted text clipped - 23 lines]

 

[Brian A.]

Brian A. (or anyone else)
New drive was partitioned and I have put a link for you to examine my disk
structure. Both hard disks are SATA. Link here:
http://mysite.wanadoo-members.co.uk/brillo56001/Diskstructure.jpg
I am attempting to ghost partition C on the main drive to partition H of the
new drive.

As asked in the previous response:
Can you backup to anther partition on the same drive? Create a backup image of
either the C: or D: partition on/to E: or F:.
If it fails then we need to check into the why's of it. If it won't backup the
way I asked, it's definitely not going to backup to another drive.

I have also changed the Ghost Options to:
DOS Type = Use PC DOS
Image Integrity Check = Always perform an image integrity check
Image Password = No
Compression = Fast
USB Peer to Peer settings = All Drivers
LPT Peer to Peer settings = ECP/EPP High Speed = Default Port
TCP/IP settings = Use DHCP
SCSI Drivers = Nothing selected
External Storage Device Settings = USB 1.1 Drivers = Firewire Support box

If your using firewire this is ok, otherwise uncheck it.

unchecked = Assign drive letters box checked

Once again, Select/Check This! it is a known issue when left unchecked for
many users and it does no harm when selected, even if you don't have external
drives.

<snipped>
Already aware of.


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[aw56001 via WindowsKB.com]

Brian
Thanks for your reply. I may have worded the Ghost Options dubiously.
'= Assign drive letters box checked' means that I had put a tick in this box.
Previously I did ghost several backups from Partition C to Partition G
successfully but last month the Ghost program crashed half way through and I
nearly lost the whole disk. I then found out that Partion G had errors so I
was advised to switch it out. This is why I bought the back up disk. I will
try again tomorrow with Partition E or F on the same disk.
I will have another bash tomorrow.
Thanks
aw56001

Brian A. (or anyone else)
New drive was partitioned and I have put a link for you to examine my disk
structure. Both hard disks are SATA. Link here:
http://mysite.wanadoo-members.co.uk/brillo56001/Diskstructure.jpg
I am attempting to ghost partition C on the main drive to partition H of the
new drive.

As asked in the previous response:
Can you backup to anther partition on the same drive? Create a backup image of
either the C: or D: partition on/to E: or F:.
If it fails then we need to check into the why's of it. If it won't backup the
way I asked, it's definitely not going to backup to another drive.

I have also changed the Ghost Options to:
DOS Type = Use PC DOS

[quoted text clipped - 6 lines]

SCSI Drivers = Nothing selected
External Storage Device Settings = USB 1.1 Drivers = Firewire Support box

If your using firewire this is ok, otherwise uncheck it.

unchecked = Assign drive letters box checked

Once again, Select/Check This! it is a known issue when left unchecked for
many users and it does no harm when selected, even if you don't have external
drives.

<snipped>
Already aware of.

 

[aw56001 via WindowsKB.com]

Brian
I have tried to ghost Partition C to Partition E on the same hard disk. This
also failed and the computer refused to restart again and was left hanging
until I used Task Manager to terminate the ghost operation.
A strange thing (don't know if it's relevant) is I was reading the Ghost
manual (again) and typed ghost.exe into my run box as advised.
I then clicked OK and a small window with a black background flashed on for
about half a second then flashed off again.
Thanks
aw56001

Brian
Thanks for your reply. I may have worded the Ghost Options dubiously.
'= Assign drive letters box checked' means that I had put a tick in this box.
Previously I did ghost several backups from Partition C to Partition G
successfully but last month the Ghost program crashed half way through and I
nearly lost the whole disk. I then found out that Partion G had errors so I
was advised to switch it out. This is why I bought the back up disk. I will
try again tomorrow with Partition E or F on the same disk.
I will have another bash tomorrow.
Thanks
aw56001
[quoted text clipped - 25 lines]

<snipped>
Already aware of.

 

[Brian A.]

Brian
I have tried to ghost Partition C to Partition E on the same hard disk. This
also failed and the computer refused to restart again and was left hanging
until I used Task Manager to terminate the ghost operation.

Open ghost and in the main window click View Log. Check any log files listed
as failed for info and error numbers.

Also create a Standard Ghost Boot Disk and see if Ghost will run successfully
from the disk.
To create the disk, in the main window click Ghost Utilities > Norton Ghost Boot
Disk Wizard > Standard Ghost Boot Disk.

If the logs come up without a clue and the boot disk fails, uninstall/
reinstall Ghost.

A strange thing (don't know if it's relevant) is I was reading the Ghost
manual (again) and typed ghost.exe into my run box as advised.
I then clicked OK and a small window with a black background flashed on for
about half a second then flashed off again.

That would be this window: http://basconotw.mvps.org/inq.htm which is a DOS
window. You cannot run Ghost.exe within Windows NT, Windows 2000/XP, Linux,
OS/2, or other non-DOS operating systems. To run Ghost.exe on a computer that
runs a non-DOS operating system, start the computer in DOS using a Ghost boot
disk.


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

Thanks
aw56001

Brian
Thanks for your reply. I may have worded the Ghost Options dubiously.
'= Assign drive letters box checked' means that I had put a tick in this box.
Previously I did ghost several backups from Partition C to Partition G
successfully but last month the Ghost program crashed half way through and I
nearly lost the whole disk. I then found out that Partion G had errors so I
was advised to switch it out. This is why I bought the back up disk. I will
try again tomorrow with Partition E or F on the same disk.
I will have another bash tomorrow.
Thanks
aw56001

Brian A. (or anyone else)
New drive was partitioned and I have put a link for you to examine my disk

[quoted text clipped - 25 lines]

<snipped>
Already aware of.

 

[Peter Wilkins]

Brian
I have tried to ghost Partition C to Partition E on the same hard disk. This
also failed and the computer refused to restart again and was left hanging
until I used Task Manager to terminate the ghost operation.
A strange thing (don't know if it's relevant) is I was reading the Ghost
manual (again) and typed ghost.exe into my run box as advised.
I then clicked OK and a small window with a black background flashed on for
about half a second then flashed off again.
Thanks
aw56001

I often used to have trouble with Ghost 2003 starting it from within
Windows and letting it do the exiting to DOS etc.

As a result, now I always run Ghost 2003 by re-booting my computer
from a self-booting DOS floppy which also has Ghost on it. I have
never had any problems doing it that way, and I backup to an external
300G USB2 drive formatted NTFS.
You can create a self-booting DOS floppy with Ghost on it from within
Ghost 2003 itself, under the "Ghost Utilities" heading. Of course, if
you don't have a floppy drive....

 

[aw56001 via WindowsKB.com]

Thanks Brian and Peter for your time.
I have checked and there are no Ghost logs so I'll try the DOS floppy method
tomorrow (it's actually today now!!). If that doesn't work then I'll try the
uninstall/install of Ghost and if that doesn't work then this *******
computer goes through the window with the Norton disks following it!
Thanks again
aw56001
PS Will report back whatever the outcome.

Brian
I have tried to ghost Partition C to Partition E on the same hard disk. This

[quoted text clipped - 6 lines]

Thanks
aw56001

I often used to have trouble with Ghost 2003 starting it from within
Windows and letting it do the exiting to DOS etc.

As a result, now I always run Ghost 2003 by re-booting my computer
from a self-booting DOS floppy which also has Ghost on it. I have
never had any problems doing it that way, and I backup to an external
300G USB2 drive formatted NTFS.
You can create a self-booting DOS floppy with Ghost on it from within
Ghost 2003 itself, under the "Ghost Utilities" heading. Of course, if
you don't have a floppy drive....

 

[aw56001 via WindowsKB.com]

Hoooorayyyyyyyy!!
I've managed to do the Ghost via DOS (still can't understand why I couldn't
do it from Windows because I've done it successfully before). I ballsed it up
slightly though. I clicked partition to partition assuming that partition C
would image to the back up hard disk.
When the Ghost had finished it said it had made a clone?. I have read that if
you do a clone you have to disconnect the drive where the clone is (which I
have done) or else the computer tries to boot from the drive where the clone
is and it can't do it. With hindsight I think I should have clicked partition
to image but the menu was a little unclear.
1) Am I correct in disconnecting the drive where the clone is?
2) If at some point I want to delete the clone and replace it with an image
do I just plug in the clone drive and boot from the Ghost floppy and
hopefully there will be a facility to delete the clone before I attempt an
image?
3) If at some point my main hard drive dies (containing the operating system)
how do I get the computer to boot from the clone? Do I just unplug the main
hard drive and connect the clone drive and boot from the ghost floppy? Will
there be a function on the ghost floppy to restore the system from the ghost
floppy?
Anyway, many, many thanks Brian and Peter for your valuable help it is much
appreciated.
aw56001

Thanks Brian and Peter for your time.
I have checked and there are no Ghost logs so I'll try the DOS floppy method
tomorrow (it's actually today now!!). If that doesn't work then I'll try the
uninstall/install of Ghost and if that doesn't work then this *******
computer goes through the window with the Norton disks following it!
Thanks again
aw56001
PS Will report back whatever the outcome.
[quoted text clipped - 12 lines]

Ghost 2003 itself, under the "Ghost Utilities" heading. Of course, if
you don't have a floppy drive....

 

[Brian A.]

Hoooorayyyyyyyy!!
Booooyaaaa!!!

I've managed to do the Ghost via DOS (still can't understand why I couldn't
do it from Windows because I've done it successfully before). I ballsed it up
slightly though. I clicked partition to partition assuming that partition C
would image to the back up hard disk.

Nope, that clones an exact copy of the partition. Might want to go the
uninstall/reinstall, could be that Ghost somehow became corrupted.

When the Ghost had finished it said it had made a clone?. I have read that if
you do a clone you have to disconnect the drive where the clone is (which I
have done) or else the computer tries to boot from the drive where the clone
is and it can't do it. With hindsight I think I should have clicked partition
to image but the menu was a little unclear.

Yep, should have done a disk/drive to image which creates an exact image of
the entire hard drive.

1) Am I correct in disconnecting the drive where the clone is?
Yep.

2) If at some point I want to delete the clone and replace it with an image
do I just plug in the clone drive and boot from the Ghost floppy and
hopefully there will be a facility to delete the clone before I attempt an
image?

Simply reformat the drive or use partition to partition again.

3) If at some point my main hard drive dies (containing the operating system)
how do I get the computer to boot from the clone? Do I just unplug the main
hard drive and connect the clone drive and boot from the ghost floppy? Will
there be a function on the ghost floppy to restore the system from the ghost
floppy?

Unplug the dead drive and boot the cloned drive, no need for a Ghost disk.
However you will have a problem if any apps were installed on another partition,
the cloned drive will have pointers in the registy to apps that aren't there. I
suggest either creating an entire drive image or clone the entire drive, I
wouldn't chance reinstalling any apps which may or may not muck up the registry.

Anyway, many, many thanks Brian and Peter for your valuable help it is much
appreciated.

You're quite welcome.


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

aw56001

Thanks Brian and Peter for your time.
I have checked and there are no Ghost logs so I'll try the DOS floppy method
tomorrow (it's actually today now!!). If that doesn't work then I'll try the
uninstall/install of Ghost and if that doesn't work then this *******
computer goes through the window with the Norton disks following it!
Thanks again
aw56001
PS Will report back whatever the outcome.

Brian
I have tried to ghost Partition C to Partition E on the same hard disk.
This

[quoted text clipped - 12 lines]

Ghost 2003 itself, under the "Ghost Utilities" heading. Of course, if
you don't have a floppy drive....