That doesn’t work. I ran the removal tool several times before I
called Norton customer service. They ran it at least twice before they
manually removed the program. All the removal tool does is hide the
program it does not remove it.
============
The removal tool actually does remove the program - the files, folders,
and
registry entries.
If it isn't working for you, restart in Safe Mode as Administrator, and
remove the folders and registry entries manually. If you don't know how
to do this, it might be a good idea to hire someone who does.
Have them back up the drive before doing this, just to be on the safe
side.
HTH
-pk
Why?
Norton Cannot Be Removed and Disables Competing Products.
Can’t anything be done about Norton attacking other programs?
This is not a request for directions. Unless you think you have a set
of directions that will change the whole Norton product line.
Over 6 months ago Norton Ghost stopped working. Norton said the
version was so old they wouldn’t support it so I uninstalled and
deleted it.
However it kept coming back.
This is not a request for directions only a statement of fact.
This led me to doubt Norton Antivirus so tried install other anti-
viruses but other anti virus programs but
Norton Anti virus deleted them.
This is not a request for directions only a statement of fact.
Then I found that Norton antivirus could not be uninstalled. I tried
support but they said they could do nothing. The problem was antivirus
and ghost would reinstall the other program but I kept calling and
found someone who agreed to help.
This is not a request for directions only a statement of fact.
He really wasn’t supposed to. To be clear there was another
department
that was supposed uninstall my version of Norton anti-virus but they
never answered the phone.
This is not a request for directions only a statement of fact.
It took nearly ten hours for customer
service to remove both antivirus and ghost. The reason was Norton
hides its files all over the hard drive and has to be uninstalled by
hand.
This is not a request for directions only a statement of fact.
Ok so I get bit defender and elephant drive. They work great. Norton
never ever worked as good as either program. Bit Defender gives me
much more information and control in dealing with a virus. Elephant
Drive actually worked unlike Ghost.
This is not a request for directions only a statement of fact.
Three days ago Elephant Drive stops working. I do all the erase and
install stuff and make sure everything’s right and then I chat with
the Elephant Drive help. We go through everything again. Then we
check
the registry and it’s a little strange but ok Then one last thing, a
nested file for elephant drive, so down and down we go and hiding
deep
in an Elephant Drive file is Norton Ghost.
I did not say the program was back only that there was a file I found
where it is illegal for such a file to be found and that file is
called Norton Ghost.
I did not say the whole Norton Ghost software package was there and
if you could read you would know it.
============================
You're back?
As well as being defensive, your posts are now recursively all about your
posts and attacking responders, not about your problem. You could also learn
a little humilty. An attitude of "Hey, everyone, I've got such-and-such
problem; can anybody please help?" is utterly lacking in your posts. I'm not
even entirely convinced that you're not just trolling.
But then, looking back, your original post is off-topic. All you originally
asked was,
"Can’t anything be done about Norton attacking other programs?"
with the follow-up comment:
"This is not a request for directions. Unless you think you have a set of
directions that will change the whole Norton product line."
So, what *is* it that you want? Doing something to stop Norton doing the
attacking in the first place is OT - it would be a change to Norton, and
nothing to do with XP. Or perhaps it would be a matter for Dell, what with
their "burning Norton in to ROM" that you suspect.
And should anyone dare to question your assertion that "Norton cannot be
removed" you get in a terrible tizzy.
I'd just repeat what LVTravel said a while back:
"Enough is enough. If you don't like the answers you get here, go somewhere
else like back to Norton. This is a newsgroup for XP new users.... The best
way to ensure that Norton is totally uninstalled, in your case, is to
totally reinstall Windows from scratch, don't use any of your backup except
for individual data files and your programs from their original disks."
*plonk*
