Norton Antivirus

[James Allen]

Have removed V8 Norton Antivirus Corporate Edition from
my Windows XP Professional Machine. When I enter Outlook
2002 I get the annoying message The add-in "C:\Program
Files\Symantec_Client_Security\Symantec
Antivirus..."could not be found. Problem may be resolved
by using Detect and Repair. I have tried this as well as
removed all the entries directed ny Symantec from my
registry as well as their program.

I still receive the annoying message upon opening Outlook
2002. Any help would be appreciated, Also is there a way
to uninstall Outlook 2002 and reinstall it. Maybe that
would do the trick?

Regards,,Jim

 

[Milly Staples [MVP - Outlook]]

Go into Outlook Tools->options->other->Add-in Manager and uncheck the Norton
plugin.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, James Allen asked:

| Have removed V8 Norton Antivirus Corporate Edition from
| my Windows XP Professional Machine. When I enter Outlook
| 2002 I get the annoying message The add-in "C:\Program
| Files\Symantec_Client_Security\Symantec
| Antivirus..."could not be found. Problem may be resolved
| by using Detect and Repair. I have tried this as well as
| removed all the entries directed ny Symantec from my
| registry as well as their program.
|
| I still receive the annoying message upon opening Outlook
| 2002. Any help would be appreciated, Also is there a way
| to uninstall Outlook 2002 and reinstall it. Maybe that
| would do the trick?
|
| Regards,,Jim

 

[Justin Hogan]

Even though you did not post the entire error message, I have a hunch that
you need to delete the "Extend.dat" file.

C:\Documents and Settings\username\Local Settings\Application
Data\Microsoft\Outlook Delete the Extend.dat file.

This file will be recreated when you restart outlook.

Good Luck

Jhogan