Norton AntiVirus and KB828741

[Guest]

I am trying to install NAV 2004 but getting errors. Norton wesite says there
is a conflict with KB828741 and I need to uninstall KB828741 and then install
NAV then reinstall KB828741. The problem is that I cannot uninstall
KB828741. It says that it cannot copy the files from the uninstall folder.
The uninstall folder shows all the files to have a "c" attribute and I cannot
get rid of it. How can I get the KB uninstalled????

Also, during the KB uninstall, it lists a bunch of programs that it says may
be unuseable after the uninstall. Once I reinstall the KB, is this a mute
message???

Thanks,
Bob

 

[Guest]

Click on 'My Computer'

On the left in the 'System Task' box---select 'add or remove programs'

A list of all available programs will then be listed including KB828741

Select 'Windows XP Hotfix - KB828741

Click on 'remove'

This will remove the KB828741 program.

Install Norton's Antivirus

If you are on automatic updating for Windows..you will be quickly notified
that an update is available and the KB828741 will be reinstalled...or you can
go to the update site and do it manually.