Norton Anti-Virus Updates

J

John

One other problem I have with my office computer is that I have Norton
Anti-Virus 2005 Pro installed and ever since updating to SP2 Live Update
does not down load most of the available updates. I recieve the error
message in Norton and click on details and it refers to Windows XP SP2
5.something or other (I'm home not there) I've removed and re-installed
Anti-Virus, and have the same problem. I consulted Nortons knowledge base
found some recommendations, but the problem still happens. Any advice would
be greatly appreciated...
--
Sincerely,
John

"Once you eliminate the impossible whatever remains
no matter how improbable must be the truth."
 
W

WTC

John said:
One other problem I have with my office computer is that I have Norton
Anti-Virus 2005 Pro installed and ever since updating to SP2 Live Update
does not down load most of the available updates. I recieve the error
message in Norton and click on details and it refers to Windows XP SP2
5.something or other (I'm home not there) I've removed and re-installed
Anti-Virus, and have the same problem. I consulted Nortons knowledge base
found some recommendations, but the problem still happens. Any advice
would be greatly appreciated...
Click to expand...

Search the Symantec website for a tool called 'SymNRT'. This will completely
remove Norton and some other Symantec products. Then try to reinstall one
more time.
 
S

Sam

said ...
Search the Symantec website for a tool called 'SymNRT'. This will completely
remove Norton and some other Symantec products. Then try to reinstall one
more time.
Click to expand...
I have also been having problems with Norton in that, for various
reasona having uninstalled (and used SymNRT) NIS and then reinstalled, I
have found that I keep getting LU1806/LU1812 "Subscription client
update" error when I run liveupdate. It downloads a 1.4M update for the
subscription client and then fails to install it. I have removed NIS
from my PC twice now but get the same problem after reinstalling. Any
ideas? The help available on Symantec's site on this subject doesn't
fix it.
 
W

WTC

Sam said:
said ...
I have also been having problems with Norton in that, for various
reasona having uninstalled (and used SymNRT) NIS and then reinstalled, I
have found that I keep getting LU1806/LU1812 "Subscription client
update" error when I run liveupdate. It downloads a 1.4M update for the
subscription client and then fails to install it. I have removed NIS
from my PC twice now but get the same problem after reinstalling. Any
ideas? The help available on Symantec's site on this subject doesn't
fix it.
Click to expand...

Have you tried this article?

LiveUpdate fails to install updates
http://tinyurl.com/bw6u3
 
S

Sam

said ...
Hope it works out for you.
Click to expand...
I completely uninstalled NIS and tried to wipe as many registry
references to symantec etc. before reinstalling. Then only installed
program updates - same problem. I have un-installed again :-(
 
W

WTC

Sam said:
said ...
I completely uninstalled NIS and tried to wipe as many registry
references to symantec etc. before reinstalling. Then only installed
program updates - same problem. I have un-installed again :-(
Click to expand...

Is LiveUpdate connecting to the Internet? Do you have NIS installed or just
NAV?
 
S

Sam

said ...
Is LiveUpdate connecting to the Internet? Do you have NIS installed or just
NAV?
Click to expand...
I have now uninstalled again, but I have NIS2004. I completely (as far
as you can) removed NIS using SymNRT.exe and also downloaded the latest
version of LiveUpdate before re-installing. However, this did not solve
my problem. LU is connecting and downloading all it can. However, it
fails to install an update (which it HAS downloaded) for subscription
manager no matter how many times I try to re-do that.
 
W

WTC

Sam said:
said ...
I have now uninstalled again, but I have NIS2004. I completely (as far
as you can) removed NIS using SymNRT.exe and also downloaded the latest
version of LiveUpdate before re-installing. However, this did not solve
my problem. LU is connecting and downloading all it can. However, it
fails to install an update (which it HAS downloaded) for subscription
manager no matter how many times I try to re-do that.
Click to expand...

I think this may be a permission issue, could you create a temporary
administrative account and try to run LiveUpdate from the new administrator
account?
 
G

Guest

i recently install 2005 priemier on my pc and have had nothing but errors ,
constant installs and uninstalls all the same errors you have here. live
update fails, i have a dell 4600 pc intelp4 ,3.ghz, 1600mb and ati aie
x800xl. never had much problems with 2004 works. or ghost 2003. but this crap
they call 2005 priemier belongs in the outhouse along with my sears mcatalog.
i have be able to do a backup yet with 2005. anyway i thik the problems
coming from XPSP2 AND NORTON 2005 TOGETHET. IM GOING BACK TO 2004 WORKS. I
CANT TAKE ALL THE CONFIGUREING AND . I THINK THE SOFTWARE IS BAD FROM NORTON.
LARRY
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Norton Anti Virus will not quit 40
Anti-Virus "Splash Screen" 9
norton anti virus removal 6
File count increasing dramatically 4
Norton Anti-spam/SP2? 2
Norton Anti Virus 2003 4
norton anti-virus 3
Updates when closing down. 8

Top