In recent versions of Word (or maybe it's just under Windows XP), the folder
that contains Normal.dot is a hidden folder (yes, we all agree that's
insane). You have to change your folder options in Windows to display hidden
files and folders.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.