No Windows Explorer and Quick Launch

[Man Utd]

I just installed XP with Service Pack 2.
However, I found there are no Windows Explorer (not in Accessories or other
program groups), also Control Panel -> Appearences and Themes ->Task bar and
Start menu
Although I check the Show Quick Launch and then OK, however, I cannot drag
and drop shortcut to the task bar.

If I go back to the Task bar and Start menu, it is unchecked.

I guess may be because during the installation, there are problems in
reading files from the CD, I skipped one file that is Migrate.exe, I don't
know if they are related problem.

Also when I select Help and Support, a pop up box says "Helpctr.exe cannot
be found."

 

[Malke]

I just installed XP with Service Pack 2.
However, I found there are no Windows Explorer (not in Accessories or
other program groups), also Control Panel -> Appearences and Themes
->Task bar and Start menu
Although I check the Show Quick Launch and then OK, however, I cannot
drag and drop shortcut to the task bar.

If I go back to the Task bar and Start menu, it is unchecked.

I guess may be because during the installation, there are problems in
reading files from the CD, I skipped one file that is Migrate.exe, I
don't know if they are related problem.

Also when I select Help and Support, a pop up box says "Helpctr.exe
cannot be found."

Installation problems such as you describe are usually caused by either
1) bad cd-rom; 2) bad hardware.

You should reinstall Windows cleanly after troubleshooting the above two
reasons. Here are some general hardware troubleshooting steps:

http://www.elephantboycomputers.com/page2.html#Hardware_Troubleshooting

Testing hardware failures often involves swapping out suspected parts
with known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA).

Malke

 

[PA Bear]

Where did you get this CD?

 

[Man Utd]

That's the genuine one.

Where did you get this CD?

 

[Malke]

That's the genuine one.

(snippage)

It doesn't matter if the cd is "the genuine one" or not. Although that
rules out the possibility of a bad burn from a copy, it does not rule
out a scratched or dirty cd, a bad cd drive, or other failing hardware
such as the hard drive or RAM.

Troubleshoot accordingly.

Malke