No sys restore, bad images V.Bad

[flaime]

Ok my laptop has literally broken. I think i got a virus, because AVG
found one and i deleted it, but when i restarted my computer the
problems began. When the computer starts it works fine till i get to my
desktop. Then it goes to the whole Blue screen of death, and literally
doesnt do anything.

So i restart and load up in safe mode, thankfully it works. I run a
virus scan and remove the virus, but all problems remain. I find i cant
run windows files like "Help and Support" giving me an error "Bad Image
....(some kind of dll).... is not a valid Windows image.

When i load in safe mode and try to use system restore, system restore
also doesnt work, im guessing due to the dll error.

I thought of two solutions to the problem, but dont know what to
do...:

1. Somehow fix system restore, and restore to a few weeks ago. - would
use if i could.


2. Use the Windows xp disk and reinstall windows. - I want to do this,
but will it also have to format my hardrive and lose everything?


Well what do you think? Any help would be incredibly appreciated.

 

[Carey Frisch [MVP]]

Many viruses are designed to corrupt and destroy the
operating system. You can always remove the virus file,
but the damage caused by the execution of the malicious
virus code has already been done. Try the following:

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

If the "Repair Install" is unsuccessful, then you need to
start from scratch and perform a "Clean Install".

Clean Install Windows XP
http://www.michaelstevenstech.com/cleanxpinstall.html

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

:

| Ok my laptop has literally broken. I think i got a virus, because AVG
| found one and i deleted it, but when i restarted my computer the
| problems began. When the computer starts it works fine till i get to my
| desktop. Then it goes to the whole Blue screen of death, and literally
| doesnt do anything.
|
| So i restart and load up in safe mode, thankfully it works. I run a
| virus scan and remove the virus, but all problems remain. I find i cant
| run windows files like "Help and Support" giving me an error "Bad Image
| ..(some kind of dll).... is not a valid Windows image.
|
| When i load in safe mode and try to use system restore, system restore
| also doesnt work, im guessing due to the dll error.
|
| I thought of two solutions to the problem, but dont know what to
| do...:
|
| 1. Somehow fix system restore, and restore to a few weeks ago. - would
| use if i could.
|
|
| 2. Use the Windows xp disk and reinstall windows. - I want to do this,
| but will it also have to format my hardrive and lose everything?
|
|
| Well what do you think? Any help would be incredibly appreciated.
|
|
| --
| flaime

 

[Guest]

Repair install if done correctly doesn't "format" your hard drive!!

Repair Instal
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

All about System Restore
http://bertk.mvps.org/

 

[deebs]

Repair install if done correctly doesn't "format" your hard drive!!

Repair Install
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

All about System Restore
http://bertk.mvps.org/

I wonder?

What are views (I mean your personal views) about a multi-disk install?

I for one will always recommend
- minimum 2 disk install
disk 1: OS and programs
disk 2: My Documents

Experience suggests to me that it is important to keep personal data
away from OS and program data.

Reasoning?
It's easy to bleach, cleanse, wash personal data. A doddle really but
the sophistication from "nasties" prepared to attack Windows sugests to
me that the OS should be conveniently stripped, reformatted, wiped &
obliterated then reistalled with minimal loss to personal data.

So? Conclusions? A lot of these are dependent upon your own views but
if it was easy, very, very easy to replace an OS without disruption
personal data then that would seem to be the best strategy hence my
recommendation that marketing should now switch to a 2 disk based system.

 

[Guest]

Was that a question? Personal views?
From what I can see, one "location ie partition or hard drive" for OS is
best and personal files on separate "location".

Then if OS becomes corrupted, personal files are still safe.

 

[deebs]

Was that a question? Personal views?
From what I can see, one "location ie partition or hard drive" for OS is
best and personal files on separate "location".

Then if OS becomes corrupted, personal files are still safe.

No - definitely not a partition IMO

2 separate platters
platter 1: OS and programs
platter 2: My Documents

The idea is that in the event of malware doing its horrible, nasty
business the best option is to redo the OS and bleach, cauterize and
cleanse the data.

These are a two-stage process which the hardware would support

Neat eh?

 

[flaime]

thanks to everyone, im installing windows now, i seriously hope i
works..

 

[flaime]

ok the whole repairing xp didnt work. when i go in to windows it goes to
the blue screen, jsust like 30 seconds later. I can open system restore
in safe mode, but ovcourse there are no restore points.

So now what do i do?

Is thre a way to fix this without having to format my drive?

 

[Gerry Cornell]

Can you put a name to "some kind of dll". Was the virus retained in
System Restore? Did AVG name the virus?


--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~

 

[Gerry Cornell]

Run AVG in safe mode and make sure you get the virus name.

You could try searching my computer for wingenerics.dll and confirm here
whether or not you found a copy of the file. Leave it there if found.

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~

 

[Guest]

Ok my laptop has literally broken. I think i got a virus, because AVG
found one and i deleted it, but when i restarted my computer the
problems began. When the computer starts it works fine till i get to my
desktop. Then it goes to the whole Blue screen of death, and literally
doesnt do anything.

So i restart and load up in safe mode, thankfully it works. I run a
virus scan and remove the virus, but all problems remain. I find i cant
run windows files like "Help and Support" giving me an error "Bad Image
...(some kind of dll).... is not a valid Windows image.

When i load in safe mode and try to use system restore, system restore
also doesnt work, im guessing due to the dll error.

I thought of two solutions to the problem, but dont know what to
do...:

1. Somehow fix system restore, and restore to a few weeks ago. - would
use if i could.


2. Use the Windows xp disk and reinstall windows. - I want to do this,
but will it also have to format my hardrive and lose everything?


Well what do you think? Any help would be incredibly appreciated.