click on the start menu and taskbar nothing happens, no screen opens, makes
me think that it has not all been downloaded
You will need to provide better info.
first you say you have no start button...
and now you say that you clicked on the start menu
Sorry, i meant that i clicked on the Start Menu Logo on the Control Panel, I have contacted Microsoft and they lead me through the process to reboot the system and reinstall the disk, but to no avail.