Tried what you suggested and the following is what happened....
Multimedia Audio Controller
Device Type: Other devices
Manufacturer: Unknown
Location: PCI bus 0 device 31, function 5
Device status....
The drivers for this device are not installed. (Code 28)
To reinstall the drivers for this device, click Reinstall Drivers
It then does a search and returns - The hardware was not installed because
the wizard cannot find the necessary software
Same for the Multimedia Video Controller
Device Type: Other devices
Manufacturer: Unknown
Location: PCI Slot2 (PCI bus 3 device 1, function 0)
Device status....
The drivers for this device are not installed. (Code 28)
To reinstall the drivers for this device, click Reinstall Drivers
It then does a search and returns - The hardware was not installed because
the wizard cannot find the necessary software
Don't know if that will help you to help me resolve this problem? Still,
thank you for your patience and help so far.