No new mail is recieved problem

[Joe Scalise]

After the installation of SP2, no new mail is recieved UNTIL I send an
email. Even clicking Send/Recieve email now button does not bring up new
emails. I have to go to new>mail> and the second i hit send new mail
arrives.

Does anyone have a solution to this problem?

Thanks!!!

 

[Jeff Stephenson [MSFT]]

I assume that you're using an Exchange server. If so, the problem you're
having is that the information (called "UDP packets") that Exchange is
sending to notify Outlook of changes to your mailbox is being blocked by
something - probably the Windows Internet Connection Firewall. You can set
the registry values in
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305572 (Outlook
2002) or http://support.microsoft.com/default.aspx?scid=kb;en-us;Q304849
(Outlook 2000) to cause Outlook to poll Exchange rather than waiting for
notifications.