No more logon on Terminal Server possible

G

Guest

I have a windows 2003 TS server and when there are about 35 terminal client
on Terminal server, it is not posible for new users to logon to terminal
server !!!
With the event id 1508 and 1505:

Event 1508:
Windows was unable to load the registry. This is often caused by
insufficient memory or insufficient security rights.
DETAIL - Insufficient system resources exist to complete the requested
service. for C:\Documents and Settings\caho\ntuser.dat

Event 1505:
Windows cannot load the user's profile but has logged you on with the
default profile for the system.
DETAIL - Insufficient system resources exist to complete the requested
service.

I tried the User Profile Hive Cleanup Service, but nothing change.
If I restart the server it is ok for 1 day and after the same error returns.

Thanks for your help.
 
G

Guest

Thanks but I tried some solutions without result. There are other solutions
in this site, but I have to be a subscriber.
So any help, please.
 
T

TP

Take a look and see if you are running out of PagedPool memory when
this happens. Paged pool usage can be seen using Task Manager,
Performance tab, lower right corner, however, it does not show you
the current maximum limit.

To view the current maximum limits, download Process Explorer
from www.sysinternals.com and the debugging symbols for your
OS version from Microsoft. In Process Explorer you will need to
configure the location of the symbol files under the Options-->configure
symbols menu.

After you have completed the above open up View-->System Information
in Process Explorer. You are concerned with the Kernel Memory section,
where you will see current usage for Paged and Nonpaged as well as
the limits.

How much RAM do you have in this server?

How much paged and nonpaged kernel memory are you using after 30+
users have been working for several hours?

Thanks.

-TP
 
V

Vera Noest [MVP]

Did you add the registry keys under
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager
\Memory Management
and
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver
\parameters

which are documented on EventID? You don't have to be a member for
this (I am not, either). I expect that these could be your problem.

Check also:
232476 - Terminal Server Client Connections and Logon Limited by
MaxWorkItem and MaxMpxCt Values
http://support.microsoft.com/?kbid=232476

Note: the Mxxxxxx links on EventID.net which you cannot click on
unless you are a member are just links to Microsoft KB articles.
Copy the article number, and read the articles in a new IE window,
using this URL:
http://support.microsoft.com/?kbid=<insert_KB_article_number_here>

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___
 
Joined
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Event ID 1508

Hi All,

I'm experiencing exactly the same problem on my Windows 2003 TS servers.
Have you been able to find a solution?
 
G

Guest

Thank you very much Vera, I did the change in the registry and it work now
since 3 weeks.
 
V

Vera Noest [MVP]

Great! Thanks for the feedback, Fred, always good to know that a
proposed solution really works!
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
SQL troubleshooting: http://sql.veranoest.net
___ please respond in newsgroup, NOT by private email ___
 
Joined
Jan 18, 2006
Messages
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No more log on terminal server

Which registry keys must be added?

I'm not getting it on event Id!!!

Thanks for your help


> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager
> \Memory Management
> and
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver
> \parameters
>
 

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