No message and never received a message are sent in HTML, always in plain text

[Paul Falardeau]

Since some time ago in my office only two computers mounted on Vista 64.
Only they have the following problem: all emails in plain text go all emails
that arrive are in plain text. However, the option "Read all standard mail
in plain text format" is indeed unchecked, Word is the default editor.

Please, for help! I do not know how to do it, it makes a week that I work
the problem I uninstalled Microsoft Office, does not help, the problem
remains.

Excuse my English, I use a language translator, because my language is
french.

 

[Brian Tillman [MVP - Outlook]]

Since some time ago in my office only two computers mounted on Vista 64.
Only they have the following problem: all emails in plain text go all emails
that arrive are in plain text. However, the option "Read all standard mail
in plain text format" is indeed unchecked, Word is the default editor.

Please, for help! I do not know how to do it, it makes a week that I work
the problem I uninstalled Microsoft Office, does not help, the problem
remains.

Excuse my English, I use a language translator, because my language is
french.

Messages always arriving in Plain Text even when the option in Outook is
disabled, is often the result of something inserted in the mail data stream
between Outlook and the server, like an antivirus program configured to scan
incoming mail. It couls also be a process on the server itself. Can you
connect to the server mailbox via a web interface and see if the messages are
Plain Text there as well or in another format like HTML? That will narrow
down somewhat where the issue occurs.

 

[Paul Falardeau]

Thank you enormously and you gave me the impetus and ideas precursor to the
completion of my final task

 

[Brian Tillman [MVP - Outlook]]

Thank you enormously and you gave me the impetus and ideas precursor to the
completion of my final task

Could you post what you discovered?