C
Craig Slatin
I decided to put the home version of McAfee antivirus on
my machine at home (the free service from the UML
account). I THOUGHT that I removed Norton Antivirus. I
installed McAfee. All was ok at first. I turned off my
computer. I came back later and turned on the computer.
Whammo! No internet connection - the machine reports that
the wires were disconnected. They were not. In trying to
figure this out (and Comcast determined that it had
nothing to do with them - and since the other computer in
the house has a working connection from the same router, I
believe that this is just the one computer.) I discovered
that not all of NAV was removed. Finally I found on the
Symantec web site that there is a program for removing NAV
when the Windows add/remove doesn't get the whole thing
off.
I downloaded that program and ran it. NAV appears to be
off. At this point, McAfee is off also because I tried to
reinstall NAV (that failed as well - because it wasn't off
the hard drive yet.)
So now everything is cleaned up, but I cannot get a
connection back. In fact, I logged onto the UML netword
via a modem and got in fine, but the computer will not let
Netscape read the connection - so even though the
indicator said that the modem connected with UML, Netscape
said that there was not a connection.
Something in my system was rewritten to say that the
connection is cut. I have not been able to reverse that.
Do you have any ideas about how I can get this straigtened
out?
my machine at home (the free service from the UML
account). I THOUGHT that I removed Norton Antivirus. I
installed McAfee. All was ok at first. I turned off my
computer. I came back later and turned on the computer.
Whammo! No internet connection - the machine reports that
the wires were disconnected. They were not. In trying to
figure this out (and Comcast determined that it had
nothing to do with them - and since the other computer in
the house has a working connection from the same router, I
believe that this is just the one computer.) I discovered
that not all of NAV was removed. Finally I found on the
Symantec web site that there is a program for removing NAV
when the Windows add/remove doesn't get the whole thing
off.
I downloaded that program and ran it. NAV appears to be
off. At this point, McAfee is off also because I tried to
reinstall NAV (that failed as well - because it wasn't off
the hard drive yet.)
So now everything is cleaned up, but I cannot get a
connection back. In fact, I logged onto the UML netword
via a modem and got in fine, but the computer will not let
Netscape read the connection - so even though the
indicator said that the modem connected with UML, Netscape
said that there was not a connection.
Something in my system was rewritten to say that the
connection is cut. I have not been able to reverse that.
Do you have any ideas about how I can get this straigtened
out?