NO HELP FOR AVG FREE EDITION

[PattiChati]

I have been on this newsgroup and did what you suggested, but nothing
happened. I tried to register my AVG FREE edition so I could get on AVG's
forum, but it kept saying my license number was wrong. Tried entering it
all different ways.
I tried to go to INFORMATION and then REGISTER ONLINE, but nothing happened,
it didn't take me anywhere. I tried it on all three of my browsers.
So here I am - AVG makes my computer lag and not open mail or various
websites. When I turn it off it runs great. I have deleted AVG and
reinstalled it and it works great for a day or so then slows things up
again.
I have Windows XP, have done all the spyware and cleanup I have available to
me, but I think it is definitely the AVG. Before AVG I had Norton and that
was really a resource hog.
I like to turn AVG off, but realize that could cause even more problems than
just a slow computer.
I appreciate the ideas that have been given already, but any more would be
appreciated. I would like to get on the AVG forum if I could log in. I
didn't even find a phone number to call.
Thanks.

 

[Wesley Vogel]

FAQ 5: Registration and license number issues
http://free.grisoft.com/doc/5/lng/us/tpl/v5/nid/751#5462


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[PattiChati]

Thanks - I was able to email grisoft and ask them, so I will wait for their
reply.

 

[Touch Base]

|I have been on this newsgroup and did what you suggested, but nothing
| happened. I tried to register my AVG FREE edition so I could get on AVG's
| forum, but it kept saying my license number was wrong. Tried entering it
| all different ways.
| I tried to go to INFORMATION and then REGISTER ONLINE, but nothing happened,
| it didn't take me anywhere. I tried it on all three of my browsers.
| So here I am - AVG makes my computer lag and not open mail or various
| websites. When I turn it off it runs great. I have deleted AVG and
| reinstalled it and it works great for a day or so then slows things up
| again.
| I have Windows XP, have done all the spyware and cleanup I have available to
| me, but I think it is definitely the AVG. Before AVG I had Norton and that
| was really a resource hog.
| I like to turn AVG off, but realize that could cause even more problems than
| just a slow computer.
| I appreciate the ideas that have been given already, but any more would be
| appreciated. I would like to get on the AVG forum if I could log in. I
| didn't even find a phone number to call.
| Thanks.

===================================================================

Try turning off email scanning both inbound and outbound and see if it makes a difference.

 

[PattiChati]

Isn't turning off the email in and out defeating the purpose of a virus
protection system???


|I have been on this newsgroup and did what you suggested, but nothing
| happened. I tried to register my AVG FREE edition so I could get on AVG's
| forum, but it kept saying my license number was wrong. Tried entering it
| all different ways.
| I tried to go to INFORMATION and then REGISTER ONLINE, but nothing
happened,
| it didn't take me anywhere. I tried it on all three of my browsers.
| So here I am - AVG makes my computer lag and not open mail or various
| websites. When I turn it off it runs great. I have deleted AVG and
| reinstalled it and it works great for a day or so then slows things up
| again.
| I have Windows XP, have done all the spyware and cleanup I have available
to
| me, but I think it is definitely the AVG. Before AVG I had Norton and
that
| was really a resource hog.
| I like to turn AVG off, but realize that could cause even more problems
than
| just a slow computer.
| I appreciate the ideas that have been given already, but any more would be
| appreciated. I would like to get on the AVG forum if I could log in. I
| didn't even find a phone number to call.
| Thanks.

===================================================================

Try turning off email scanning both inbound and outbound and see if it makes
a difference.

 

[Wesley Vogel]

Isn't turning off the email in and out defeating the purpose of a virus

protection system???

No. You're still protected. And you do not risk problems with Outlook
Express, which is what you're using at least as a newsreader.

See...

[[Antivirus software invades the Outlook Express program to try and
intercept (incoming and, in some cases, outgoing) messages that might
contain virus. The problem with this approach is that the antivirus software
can trigger the destruction of an entire message folder or the entire
message store, when it attempts to remove a message containing a potential
virus. ]]
3. Turn off email scanning in your antivirus software.
http://www.oehelp.com/OETips.aspx#3

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

[[As surprising and ironic as it may seem though, the most common cause of
DBX corruption is not a virus, but rather anti-virus programs that are
configured to scan incoming or outgoing e-mail. Even the most well-known
anti-virus programs have exhibited this problem from time to time. ]]

Scroll down to:
Viral Irony: The Most Common Cause of Corruption
or click...
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx#EOAAC

----

[[In fact, ]]
Messages in Inbox or other mail folders disappear
http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone

----

[[Is my computer still protected against viruses if I disable Email
Scanning?
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of this.
To make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.]]
from...
Frequently asked questions about Norton AntiVirus Email Scanning
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[needlove]

Hope you completely uninstalled Norton; link to try if you didn't:
http://service1.symantec.com/support/nav.nsf/docid/2001092114452606

Isn't turning off the email in and out defeating the purpose of a virus
protection system???

No. You're still protected. And you do not risk problems with Outlook
Express, which is what you're using at least as a newsreader.

See...

[[Antivirus software invades the Outlook Express program to try and
intercept (incoming and, in some cases, outgoing) messages that might
contain virus. The problem with this approach is that the antivirus
software
can trigger the destruction of an entire message folder or the entire
message store, when it attempts to remove a message containing a potential
virus. ]]
3. Turn off email scanning in your antivirus software.
http://www.oehelp.com/OETips.aspx#3

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

[[As surprising and ironic as it may seem though, the most common cause of
DBX corruption is not a virus, but rather anti-virus programs that are
configured to scan incoming or outgoing e-mail. Even the most well-known
anti-virus programs have exhibited this problem from time to time. ]]

Scroll down to:
Viral Irony: The Most Common Cause of Corruption
or click...
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx#EOAAC

----

[[In fact, ]]
Messages in Inbox or other mail folders disappear
http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone

----

[[Is my computer still protected against viruses if I disable Email
Scanning?
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of
this.
To make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.]]
from...
Frequently asked questions about Norton AntiVirus Email Scanning
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In