No desktop at boot

K

kah

Running windows xp home with sp2. When I boot the machine it comes to the
desktop but no icons are present. The same thing happens if I boot to safe
mode. I can do ctrl-alt-del and get the task manager. from there I can
pretty much run anything I want. When I look under the processes tab
explorer.exe is not present. If I enter the command to run it, I can see the
desktop bottom tollbar flash for a secone and then go away. It is as thought
explorer.exe turns off as soon as it turns on. Will re-install windows if
need be, but really don't want to go through the process if not necessary.
Are there any other solutions out there? Thanks!
 
K

kah

Did that .. but the result was the same. I have though since removed a
number of trojan viruses so perhaps I should do the repair install again.
 
K

kah

Booted from CD ran windows repair install but situation is the same. Are
there any solutions out there?
 
D

Don Varnau

Hi,
It's likely that there's still malware (trojan, virus, spyware) installed.
No program removes all malware.

See these sites for help, including the posting of a HijackThis log to one
of the forums where HJT logs are analyzed:

The Parasite Fight http://www.aumha.org/a/quickfix.htm

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview

Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html

Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Partial list of forums- there are others:
http://forum.aumha.org/viewforum.php?f=30
http://www.spywarewarrior.com/index.php
http://forums.whatthetech.com/forums.html
http://www.thespykiller.co.uk/index.php?board=3.0
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://gladiator-antivirus.com/forum/index.php?
http://www.bleepingcomputer.com/forums/forum22.html
http://castlecops.com/forum67.html

You will have to register to post to any of these forums and should look for
one or more "Important- Read this first" type messages, at whatever forum
you choose, for specific instructions.

Hope this helps,
Don
[MS MVP- IE]
 

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