No connectivity with 32-bit programs.

[Guest]

Vista Home Premium 64-bit on Intel Core 2 Duo 965 chipset. Whenever my
internet connection is interrupted and then fixed, rarely-ADSL, *ALL* 32-bit
applications no longer can connect to the internet. While that is happening
all 32-bit programs also crash on exit, from WoW to 32-bit IE7. 64-bit IE7
works normally and I am typing this message from it now. I experienced a
similar problem back in Vista 64-bit RC1 on a DIFFERENT system. (AMD Athlon
64 nForce 410 chipset)

Last time I had this problem, about 1 month ago, a system restore fixed the
problem. That is not working this time.

P.S. Network chipset is onboard Marvell using latest driver from vendor's
website

 

[Guest]

Just a clarification, when I said that all 32-bit programs crash on exit, I
meant those that request internet access.

 

[Barb Bowman]

Is there anything in the Event logs?
Do you have a router protecting your computer that is between that
computer and the modem?
Define "interrupted" - what interrupts the connection?

Vista Home Premium 64-bit on Intel Core 2 Duo 965 chipset. Whenever my
internet connection is interrupted and then fixed, rarely-ADSL, *ALL* 32-bit
applications no longer can connect to the internet. While that is happening
all 32-bit programs also crash on exit, from WoW to 32-bit IE7. 64-bit IE7
works normally and I am typing this message from it now. I experienced a
similar problem back in Vista 64-bit RC1 on a DIFFERENT system. (AMD Athlon
64 nForce 410 chipset)

Last time I had this problem, about 1 month ago, a system restore fixed the
problem. That is not working this time.

P.S. Network chipset is onboard Marvell using latest driver from vendor's
website

--

Barb Bowman
MS Windows-MVP
Expert Zone & Vista Community Columnist
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

 

[Guest]

Event Logs for Apps

Faulting application iexplore.exe, version 7.0.6000.16386, time stamp
0x4549b133, faulting module unknown, version 0.0.0.0, time stamp 0x00000000,
exception code 0xc0000005, fault offset 0x03d600c9, process id 0xdbc,
application start time 0x01c79da7bb83843b.

Faulting application Opera.exe, version 9.20.8771.0, time stamp 0x46128f95,
faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception
code 0xc0000005, fault offset 0x040a00c8, process id 0xbb4, application start
time 0x01c79da7fe2ede6b.

System Log:

The description for Event ID 111 from source nvlddmkm cannot be found.
Either the component that raises this event is not installed on your local
computer or the installation is corrupted. You can install or repair the
component on the local computer.

If the event originated on another computer, the display information had to
be saved with the event.

The following information was included with the event:



I do have a router and it worked well for the other 2 computers on my
network during my problems. Interrupted, meaning stopped. The 2 primary
ways my ADSL can be interrupted: a power outage or a loss of the ADSL link
from problems in the field.

The problem is fixed now, and I will explain everything I tried. I disabled
the integrated Marvell chipset and tried a NIC with a RealTek 8169 chipset. I
first used the default driver and then one through Windows Update, no change
in my problems either way. For the heck of it I pulled the NIC in addition to
disabling the onboard network and I still get the exact same crashing
described earlier.... IE/Opera/Office 32-bit crash on exit. My assumption
from here on is that, somehow, the crashing apps are related to the loss of
network access and that some corrupted component in Windows is sending junk
data to my 32-bit apps.

I tried using the "diagnostic startup" from MSCONFIG and, again, no 32-bit
internet access and crashes on exit. The only way I could rid myself of the
crashing programs was through safe-mode without networking.

The last thing I tried was a system restore from booting right off of the
Vista DVD. Now I am back to my original configuration with no problems, no
crashing 32-bit apps and Internet access.

 

[Barb Bowman]

have you als applied all the updates that have been offered from
Windows Update?

The last thing I tried was a system restore from booting right off of the
Vista DVD. Now I am back to my original configuration with no problems, no
crashing 32-bit apps and Internet access.

--

Barb Bowman
MS Windows-MVP
Expert Zone & Vista Community Columnist
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

 

[Robert L. \(MS-MVP\)]

I am not sure the issue, but these posts may help.
Why does 64bit Vista IE runs 32bit ...
d)Click "Ok" and launch IE, check if you can surf with 64-bit IE.
There is no impact to run 32bit IE on VISTA x64 edition. The 64-bit version
....
www.chicagotech.net/netforums/viewtopic.php?p=7407&sid=43172c0bfdc1d657d9cd18fd961a527b

difference between the 32bit ...
To know the difference about the 32bit & 64bit Windows Vista,
please ... No, you don't have run the 64bit office 2007 on these 64 bit
Vista computer. ...
www.chicagotech.net/netforums/viewtopic.php?p=7117&sid=3144e84a77af84225ba9e2eb9bfb8ee0



--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[Barb Bowman]

you should start a new thread. please post the exact error message
and what is in the system event logs in the new thread.

when did this break? what do you mean by "restore from the Vista
DVD"? recovery? overwrite install? OEM recovery disk? what computer
brand/model?

Hi,

Sorry to topic-hijack but I the same issue here. However even a restore
from the vista DVD hasn't helped. I'm faced with doing a full reinstall
and i'd rather not.

64bit apps can access the net, but 32bit cant.

Ie 64 works, IE32 doesnt. FF doesnt work, but minefield (FF for 64bit)
does work.

Same with other apps. Closing the affected app causes the same errors
as above.

Any ideas ?

Olly

--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
http://digitalmediaphile.wordpress.com

 

[Jane C]

Hi,

Sorry to topic-hijack but I the same issue here. However even a restore
from the vista DVD hasn't helped. I'm faced with doing a full reinstall
and i'd rather not.

64bit apps can access the net, but 32bit cant.

Ie 64 works, IE32 doesnt. FF doesnt work, but minefield (FF for 64bit)
does work.

Same with other apps. Closing the affected app causes the same errors
as above.

Any ideas ?

Olly

Hi stonneway

Start an Administrative Command Prompt (right click on command, run as
administrator)

type netsh winsock reset then hit enter

Reboot.