No audio device

[Guest]

I have an eMachine with winxp home. I scrubbed and reformatted my computer
due to a virus, everything worked fine until I clicked to install service
pack 2. Now I have no audio and the device manager says no audio device. (I
cannot uninstall sp2 as I have MS Office 2007 and it requires sp2).

I have deleted the driver, got new driver from eMachine site. Upgraded
driver, deleted and upgraded several times, the machine recognizes the audio
device on reboot, but still when I check the audio there is never an audio
device showing. As I said, this happened when I installed sp2, after
reformat sound was working fine till then.

How do I get my sound back? I have tried everything on all the xp general
posts to no avail. I teach classes online and have been having to use my
laptop (which is a dinosaur, and not extremely stable) to teach with.

I really don't know how to install a sound card...is it very hard to do? I
have also read posts where installing a new sound card didn't help either.
So what do you think?

 

[Rich Barry]

Check to see if the Audio Device is enabled in the Bios. If it is then
when you are in Device Manager>Sound, Video and Game Controllers>the entries
there have yellow marks?

 

[Guest]

Check to see if the Audio Device is enabled in the Bios. If it is then
when you are in Device Manager>Sound, Video and Game Controllers>the entries
there have yellow marks?



I have checked all that, no everything is fine

 

[Guest]

Did you find a solution? I'm having the same problem and can't find any
answers.

 

[Menno Hershberger]

I'd recommend getting an inexpensive sound card. Take the cover off your
computer and hopefully you'll see an empty white slot or two that it'll
fit into. Remove the slot cover on the back corresponding to it and plug
it in. One screw is all it takes to hold it.
Windows will most likely recognize the card and install the drivers. If
it doesn't, then there will be a CD that came with the card that will
install it.
You should go into the system BIOS utility and turn off the onboard
sound. BIOS utilities differ so I can't tell you exactly where to find
it, but if you look around, you'll find it.
The new card will most likely work whether or not you turn off the
onboard one.
Only eMachine support would know how to get the onboard one working and I
imagine installing another one would be easier than the hassle of trying
to get anything out of them.

 

[Kelly]

Sadly, SP2 includes updated drivers. Try a roll-back via the Device
Manager.

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm