NO ATTACHMENTS IN WINDOWS MAIL

[desperate measures]

We have outlook 2003 on several pc's and all attachments come through fine.
We got 2 new pc's with this p.o.s. Vista home premium on them and they come
with Windows Mail (formerly outlook). Well, hardly any attachments come
through with Windows Mail, while outlook 2003 is working just fine.

The help file on Windows mail says to go Tools, Options, Security, and to
uncheck the boxes that keep attachments from opening. I have done this, and
of course, it doesnt work. Messages continue to come through without any
attachments on Windows Mail, while the the pc's with outlook are just fine.

Most attachments in any kind of file format don't come through. We are
particularly concerned with PDF files which we need more than anything else.

Please help.

 

[Gary VanderMolen]

The basic problem is that Outlook, by default, uses a proprietary
form of encoding (RTF) for attachments, which is not readable by
non-Outlook mail clients.
Ask the Outlook sender to to use either plain text (preferred) or
standard HTML format. For more on this issue see:
http://email.about.com/od/outlooktips/qt/et121705.htm

 

[EK]

I too have the same problem.
I have sent an email with an attachment to myself just to see if I can
receive and open the attachment. This worked.
However, for some reason when I receive emails that contain form information
with an attachment, the attachment appears as text and not an image.

Did you get the help you needed or are you still experiencing the problem?

 

[Ron Whitney]

You will need either the Adobe Reader http://www.adobe.com or the Foxit
Reader http://www.foxitsoftware.com/pdf/rd_intro.php

 

[Gary VanderMolen]

That won't help if the OP's mail client doesn't see the attachments.

 

[Peter Foldes]

desperate measures

The reason you are not getting attachments in Windows Mail is because you are most
probably scanning your emails with your Anti Virus

Uninstall your AV and then re-install it without the email integration (scanning).
Disabling scanning of emails is not enough and most probably will not work most of
the time depending on your AV. So follow the above and then try your emails with
attachments and see if they download.

 

[Peter Foldes]

One of many quirks of email scanning

I also forgot to mention that email scanning usually strips out the attachments from
most emails in Windows Mail and WLM and Outlook at least when the AV scanning is
enabled

 

[Gary VanderMolen]

Were those attachments sent via Microsoft Outlook?
If so, Microsoft Outlook, by default, uses a proprietary
form of encoding attachments, which is not readable by
non-Outlook mail clients.
Ask the sender to resend using either plain text (preferred) or
standard HTML format. For more on this issue see:
http://email.about.com/od/outlooktips/qt/et121705.htm