No access to drive E: (CD Burner) in Win XP

[Freda]

Received this from a friend who is having trouble "saving"
to his cd burner drive E:
He is using Windows XP build 2600 (etc) SP2
We worked out from me asking him dates etc that the problem
was, with most probability, there before SP2 would have
downloaded automatically.
All his updates are done automatically
When I asked him what program he was using to burn
the file to the CD he doesnt appear to be using anything
else but Win XP.
I use Roxio so dont know whether XP does this or not.
+++++++++++++++++++++++++++++
HIs situation as he writes it:-
"When trying to save to a CD, I get the following message -
You do not have access to the folder 'E:\'
See your administrator for access to this folder."
+++++++++++++++++++++++++++++
Can anyone tell me how he gets access to his CD burner Drive E:.
He says he only has the one account ,
so I assume it is an adminstrator level account.

His CD in Device Manager reads.
DVD/CD=ROM drives COMBI RW16 x 10/DVD

regards
Freda

 

[Mark L. Ferguson]

The AutoRun feature or the AutoPlay feature does not work when you insert a CD-ROM in the drive:
http://support.microsoft.com/default.aspx?scid=kb;en-us;330135