NK2 not working

J

Jarryd

Hi,

I have a user who cached nicknames are not working. It seems to have reset
itself as it can only remember addresses that have been sent to this
morning. However, if I look in the file (which is 1MB big) I can see the
list is jam packed full of addresses. Why can't Outlook read them. I have
tried to recreate the profile by deleting it using the Mail program, and
then deleting all the profilename.* files from app_data\ms\outlook folder,
then recreating the profile with the same name, sent an email to recreate
the nk2 file, closed Outlook and copied the original 1MB nk2 file to the
folder to overwrite the newly created one. This hasn't worked. Please
help.

TIA,

Jarryd
 
R

Russ Valentine [MVP-Outlook]

When you recreated the new profile, what didn't work? You will have an empty
NK2 file at that point.
 
J

Jarryd

Hi Russ,

I recreated the profile. After sending a message an empty NK2 file was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new message
and typed a letter in the To field. Unfortunately it didn't suggest
anything and I know that it should have.

Best regards,

Charles

Russ Valentine said:
When you recreated the new profile, what didn't work? You will have an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
Jarryd said:
Hi,

I have a user who cached nicknames are not working. It seems to have
reset itself as it can only remember addresses that have been sent to
this morning. However, if I look in the file (which is 1MB big) I can
see the list is jam packed full of addresses. Why can't Outlook read
them. I have tried to recreate the profile by deleting it using the Mail
program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the same
name, sent an email to recreate the nk2 file, closed Outlook and copied
the original 1MB nk2 file to the folder to overwrite the newly created
one. This hasn't worked. Please help.

TIA,

Jarryd
 
J

Jarryd

Hi all,

For anyone out there that has suffered this problem I have a solution for
you.

1. Download NK2.info from http://www.nk2.info/
2. Open profilename.nk2 file with NK2.info and export to CSV.
3. Delete the profilename.nk2 file with Outlook closed.
4. Open Outlook and create a temporary folder in your Contacts folder, e.g.
TMP-CONTACTS.
5. Import CSV fileinto temporary contact folder. (You might want to open it
and edit / clean it up.)
6.Take Oultook offline by disconnecting it physically from the network,
create an email message and send it to everyone in the temporary contacts
folder.
7. Close Outlook (which will save all the addresses to the newly created NK2
file), and reopen it and delete the message in the Outbox before
reconnecting to the LAN / internet.

HTH.

Jarryd

Jarryd said:
Hi Russ,

I recreated the profile. After sending a message an empty NK2 file was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new message
and typed a letter in the To field. Unfortunately it didn't suggest
anything and I know that it should have.

Best regards,

Charles

Russ Valentine said:
When you recreated the new profile, what didn't work? You will have an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
Jarryd said:
Hi,

I have a user who cached nicknames are not working. It seems to have
reset itself as it can only remember addresses that have been sent to
this morning. However, if I look in the file (which is 1MB big) I can
see the list is jam packed full of addresses. Why can't Outlook read
them. I have tried to recreate the profile by deleting it using the
Mail program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the same
name, sent an email to recreate the nk2 file, closed Outlook and copied
the original 1MB nk2 file to the folder to overwrite the newly created
one. This hasn't worked. Please help.

TIA,

Jarryd
 
R

Russ Valentine [MVP-Outlook]

Well I would expect that. You cannot overwrite an NK2 file. You would have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
Jarryd said:
Hi Russ,

I recreated the profile. After sending a message an empty NK2 file was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new message
and typed a letter in the To field. Unfortunately it didn't suggest
anything and I know that it should have.

Best regards,

Charles

Russ Valentine said:
When you recreated the new profile, what didn't work? You will have an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
Jarryd said:
Hi,

I have a user who cached nicknames are not working. It seems to have
reset itself as it can only remember addresses that have been sent to
this morning. However, if I look in the file (which is 1MB big) I can
see the list is jam packed full of addresses. Why can't Outlook read
them. I have tried to recreate the profile by deleting it using the
Mail program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the same
name, sent an email to recreate the nk2 file, closed Outlook and copied
the original 1MB nk2 file to the folder to overwrite the newly created
one. This hasn't worked. Please help.

TIA,

Jarryd
 
R

Russ Valentine [MVP-Outlook]

Renaming the old NK2 file to match the new profile is easier.
--
Russ Valentine
[MVP-Outlook]
Jarryd said:
Hi all,

For anyone out there that has suffered this problem I have a solution for
you.

1. Download NK2.info from http://www.nk2.info/
2. Open profilename.nk2 file with NK2.info and export to CSV.
3. Delete the profilename.nk2 file with Outlook closed.
4. Open Outlook and create a temporary folder in your Contacts folder,
e.g. TMP-CONTACTS.
5. Import CSV fileinto temporary contact folder. (You might want to open
it and edit / clean it up.)
6.Take Oultook offline by disconnecting it physically from the network,
create an email message and send it to everyone in the temporary contacts
folder.
7. Close Outlook (which will save all the addresses to the newly created
NK2 file), and reopen it and delete the message in the Outbox before
reconnecting to the LAN / internet.

HTH.

Jarryd

Jarryd said:
Hi Russ,

I recreated the profile. After sending a message an empty NK2 file was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new
message and typed a letter in the To field. Unfortunately it didn't
suggest anything and I know that it should have.

Best regards,

Charles

Russ Valentine said:
When you recreated the new profile, what didn't work? You will have an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
Hi,

I have a user who cached nicknames are not working. It seems to have
reset itself as it can only remember addresses that have been sent to
this morning. However, if I look in the file (which is 1MB big) I can
see the list is jam packed full of addresses. Why can't Outlook read
them. I have tried to recreate the profile by deleting it using the
Mail program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the same
name, sent an email to recreate the nk2 file, closed Outlook and copied
the original 1MB nk2 file to the folder to overwrite the newly created
one. This hasn't worked. Please help.

TIA,

Jarryd
 
V

Vinas

Unless the NK2 file it corrupt, which may happen any time Outlook fails
to shutdown properly. In that case using my program (NK2.info) could
prove helpful.


Best Regards,
Josh Davis
http://www.nk2.info
Well I would expect that. You cannot overwrite an NK2 file. You would have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
Jarryd said:
Hi Russ,

I recreated the profile. After sending a message an empty NK2 file was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new message
and typed a letter in the To field. Unfortunately it didn't suggest
anything and I know that it should have.

Best regards,

Charles

Russ Valentine said:
When you recreated the new profile, what didn't work? You will have an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
Hi,

I have a user who cached nicknames are not working. It seems to have
reset itself as it can only remember addresses that have been sent to
this morning. However, if I look in the file (which is 1MB big) I can
see the list is jam packed full of addresses. Why can't Outlook read
them. I have tried to recreate the profile by deleting it using the
Mail program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the same
name, sent an email to recreate the nk2 file, closed Outlook and copied
the original 1MB nk2 file to the folder to overwrite the newly created
one. This hasn't worked. Please help.

TIA,

Jarryd
 
R

Russ Valentine [MVP-Outlook]

NK2 files rarely become corrupt. The links to them become corrupt
frequently. Recreating the profile fixes that.
--
Russ Valentine
[MVP-Outlook]
Vinas said:
Unless the NK2 file it corrupt, which may happen any time Outlook fails
to shutdown properly. In that case using my program (NK2.info) could
prove helpful.


Best Regards,
Josh Davis
http://www.nk2.info
Well I would expect that. You cannot overwrite an NK2 file. You would
have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
Jarryd said:
Hi Russ,

I recreated the profile. After sending a message an empty NK2 file was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new
message
and typed a letter in the To field. Unfortunately it didn't suggest
anything and I know that it should have.

Best regards,

Charles

When you recreated the new profile, what didn't work? You will have an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
Hi,

I have a user who cached nicknames are not working. It seems to have
reset itself as it can only remember addresses that have been sent to
this morning. However, if I look in the file (which is 1MB big) I
can
see the list is jam packed full of addresses. Why can't Outlook read
them. I have tried to recreate the profile by deleting it using the
Mail program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the same
name, sent an email to recreate the nk2 file, closed Outlook and
copied
the original 1MB nk2 file to the folder to overwrite the newly
created
one. This hasn't worked. Please help.

TIA,

Jarryd
 
V

Vinas

Russ,

I think in your experience it may be rare. As I stated before, any time
Outlook disconnects without properly closing the NK2 file, it may
corrupt. For people who have some problem with their computer (such as
crashing, or Outlook closing) this could be a frequent occurrence. On a
normal, stable machine, I agree that the NK2 file will not typically
corrupt. Since we're dealing with people who are having some problem
with the NK2 file, we should not rule out that it may indeed corrupt
its self.

Actions like opening in Wordpad, or notepad, then saving the file can
also corrupt the double binary structure of the NK2 file. Wordpad and
notepad can not read double binary properly.

Regards,
Josh Davis

NK2 files rarely become corrupt. The links to them become corrupt
frequently. Recreating the profile fixes that.
--
Russ Valentine
[MVP-Outlook]
Vinas said:
Unless the NK2 file it corrupt, which may happen any time Outlook fails
to shutdown properly. In that case using my program (NK2.info) could
prove helpful.


Best Regards,
Josh Davis
http://www.nk2.info
Well I would expect that. You cannot overwrite an NK2 file. You would
have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

I recreated the profile. After sending a message an empty NK2 file was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new
message
and typed a letter in the To field. Unfortunately it didn't suggest
anything and I know that it should have.

Best regards,

Charles

When you recreated the new profile, what didn't work? You will have an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
Hi,

I have a user who cached nicknames are not working. It seems to have
reset itself as it can only remember addresses that have been sent to
this morning. However, if I look in the file (which is 1MB big) I
can
see the list is jam packed full of addresses. Why can't Outlook read
them. I have tried to recreate the profile by deleting it using the
Mail program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the same
name, sent an email to recreate the nk2 file, closed Outlook and
copied
the original 1MB nk2 file to the folder to overwrite the newly
created
one. This hasn't worked. Please help.

TIA,

Jarryd
 
R

Russ Valentine [MVP-Outlook]

From what I've seen, the connection to the NK2 file becomes corrupt more
easily than the file itself. That's why creating a new profile, then
renaming the NK2 file so the new profile can use it often works. That's the
only way to determine whether the problem is a corrupt profile or corrupt
NK2 file without using a third party utility.

Does NK2info detect and repair a corrupt NK2 file?
--
Russ Valentine
[MVP-Outlook]
Vinas said:
Russ,

I think in your experience it may be rare. As I stated before, any time
Outlook disconnects without properly closing the NK2 file, it may
corrupt. For people who have some problem with their computer (such as
crashing, or Outlook closing) this could be a frequent occurrence. On a
normal, stable machine, I agree that the NK2 file will not typically
corrupt. Since we're dealing with people who are having some problem
with the NK2 file, we should not rule out that it may indeed corrupt
its self.

Actions like opening in Wordpad, or notepad, then saving the file can
also corrupt the double binary structure of the NK2 file. Wordpad and
notepad can not read double binary properly.

Regards,
Josh Davis

NK2 files rarely become corrupt. The links to them become corrupt
frequently. Recreating the profile fixes that.
--
Russ Valentine
[MVP-Outlook]
Vinas said:
Unless the NK2 file it corrupt, which may happen any time Outlook fails
to shutdown properly. In that case using my program (NK2.info) could
prove helpful.


Best Regards,
Josh Davis
http://www.nk2.info

Russ Valentine [MVP-Outlook] wrote:
Well I would expect that. You cannot overwrite an NK2 file. You would
have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

I recreated the profile. After sending a message an empty NK2 file
was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new
message
and typed a letter in the To field. Unfortunately it didn't suggest
anything and I know that it should have.

Best regards,

Charles

When you recreated the new profile, what didn't work? You will have
an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
Hi,

I have a user who cached nicknames are not working. It seems to
have
reset itself as it can only remember addresses that have been sent
to
this morning. However, if I look in the file (which is 1MB big) I
can
see the list is jam packed full of addresses. Why can't Outlook
read
them. I have tried to recreate the profile by deleting it using
the
Mail program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the
same
name, sent an email to recreate the nk2 file, closed Outlook and
copied
the original 1MB nk2 file to the folder to overwrite the newly
created
one. This hasn't worked. Please help.

TIA,

Jarryd
 
V

Vinas

I totally agree with you, Mr. Valentine.

As for repairing NK2 file corruption, unfortunately NK2.info will not
physically manipulate the NK2 file. In the case of a corrupted NK2
file, it may still read the e-mail addresses and names associated with
them. The thought is that you would then be able to import this
information into another program -- presumably Outlook.

Of course one could then repopulate a new NK2 file using contacts, with
a little bit of work. I believe you're familiar with the process.

Warm Regards,
Josh Davis
Developer, NK2.info
http://www.nk2.info

From what I've seen, the connection to the NK2 file becomes corrupt more
easily than the file itself. That's why creating a new profile, then
renaming the NK2 file so the new profile can use it often works. That's the
only way to determine whether the problem is a corrupt profile or corrupt
NK2 file without using a third party utility.

Does NK2info detect and repair a corrupt NK2 file?
--
Russ Valentine
[MVP-Outlook]
Vinas said:
Russ,

I think in your experience it may be rare. As I stated before, any time
Outlook disconnects without properly closing the NK2 file, it may
corrupt. For people who have some problem with their computer (such as
crashing, or Outlook closing) this could be a frequent occurrence. On a
normal, stable machine, I agree that the NK2 file will not typically
corrupt. Since we're dealing with people who are having some problem
with the NK2 file, we should not rule out that it may indeed corrupt
its self.

Actions like opening in Wordpad, or notepad, then saving the file can
also corrupt the double binary structure of the NK2 file. Wordpad and
notepad can not read double binary properly.

Regards,
Josh Davis

NK2 files rarely become corrupt. The links to them become corrupt
frequently. Recreating the profile fixes that.
--
Russ Valentine
[MVP-Outlook]
Unless the NK2 file it corrupt, which may happen any time Outlook fails
to shutdown properly. In that case using my program (NK2.info) could
prove helpful.


Best Regards,
Josh Davis
http://www.nk2.info

Russ Valentine [MVP-Outlook] wrote:
Well I would expect that. You cannot overwrite an NK2 file. You would
have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

I recreated the profile. After sending a message an empty NK2 file
was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new
message
and typed a letter in the To field. Unfortunately it didn't suggest
anything and I know that it should have.

Best regards,

Charles

When you recreated the new profile, what didn't work? You will have
an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
Hi,

I have a user who cached nicknames are not working. It seems to
have
reset itself as it can only remember addresses that have been sent
to
this morning. However, if I look in the file (which is 1MB big) I
can
see the list is jam packed full of addresses. Why can't Outlook
read
them. I have tried to recreate the profile by deleting it using
the
Mail program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the
same
name, sent an email to recreate the nk2 file, closed Outlook and
copied
the original 1MB nk2 file to the folder to overwrite the newly
created
one. This hasn't worked. Please help.

TIA,

Jarryd
 
R

Russ Valentine [MVP-Outlook]

OK. Got it. It sounds like the solution for recovering from a corrupt NK2
file is largely independent of NK2.info, then, since exporting the
information will not provide a method for populating a new NK2 file and
users can already repopulate an NK2 file from their Contact data.
--
Russ Valentine
[MVP-Outlook]
Vinas said:
I totally agree with you, Mr. Valentine.

As for repairing NK2 file corruption, unfortunately NK2.info will not
physically manipulate the NK2 file. In the case of a corrupted NK2
file, it may still read the e-mail addresses and names associated with
them. The thought is that you would then be able to import this
information into another program -- presumably Outlook.

Of course one could then repopulate a new NK2 file using contacts, with
a little bit of work. I believe you're familiar with the process.

Warm Regards,
Josh Davis
Developer, NK2.info
http://www.nk2.info

From what I've seen, the connection to the NK2 file becomes corrupt more
easily than the file itself. That's why creating a new profile, then
renaming the NK2 file so the new profile can use it often works. That's
the
only way to determine whether the problem is a corrupt profile or corrupt
NK2 file without using a third party utility.

Does NK2info detect and repair a corrupt NK2 file?
--
Russ Valentine
[MVP-Outlook]
Vinas said:
Russ,

I think in your experience it may be rare. As I stated before, any time
Outlook disconnects without properly closing the NK2 file, it may
corrupt. For people who have some problem with their computer (such as
crashing, or Outlook closing) this could be a frequent occurrence. On a
normal, stable machine, I agree that the NK2 file will not typically
corrupt. Since we're dealing with people who are having some problem
with the NK2 file, we should not rule out that it may indeed corrupt
its self.

Actions like opening in Wordpad, or notepad, then saving the file can
also corrupt the double binary structure of the NK2 file. Wordpad and
notepad can not read double binary properly.

Regards,
Josh Davis


Russ Valentine [MVP-Outlook] wrote:
NK2 files rarely become corrupt. The links to them become corrupt
frequently. Recreating the profile fixes that.
--
Russ Valentine
[MVP-Outlook]
Unless the NK2 file it corrupt, which may happen any time Outlook
fails
to shutdown properly. In that case using my program (NK2.info) could
prove helpful.


Best Regards,
Josh Davis
http://www.nk2.info

Russ Valentine [MVP-Outlook] wrote:
Well I would expect that. You cannot overwrite an NK2 file. You
would
have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

I recreated the profile. After sending a message an empty NK2
file
was
created. I copied the original 1MB NK2 file to the profile
folder,
overwriting the "empty" one. I then opened Outlook, created a
new
message
and typed a letter in the To field. Unfortunately it didn't
suggest
anything and I know that it should have.

Best regards,

Charles

message
When you recreated the new profile, what didn't work? You will
have
an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
Hi,

I have a user who cached nicknames are not working. It seems
to
have
reset itself as it can only remember addresses that have been
sent
to
this morning. However, if I look in the file (which is 1MB
big) I
can
see the list is jam packed full of addresses. Why can't
Outlook
read
them. I have tried to recreate the profile by deleting it
using
the
Mail program, and then deleting all the profilename.* files
from
app_data\ms\outlook folder, then recreating the profile with
the
same
name, sent an email to recreate the nk2 file, closed Outlook
and
copied
the original 1MB nk2 file to the folder to overwrite the newly
created
one. This hasn't worked. Please help.

TIA,

Jarryd
 
V

Vinas

Unfortunately, if the user has some addresses in his or her auto
complete list, they will not be able to repopulate an exact NK2 file
without first getting those addresses into their contacts.

This is where NK2.info comes into play.

After exporting the auto complete addresses to their contacts using
NK2.info, they can then repopulate a new NK2 file using Outlook. The
best method to do this would be to create a new Outlook Address Book,
and import your addresses from NK2.info into this newly created OAB.
Now just repopulate the NK2 file and you're done!

Based on this, NK2.info may prove helpful when a NK2 file becomes
corrupt.


Cheers,
Josh Davis
Developer, NK2.info
http://www.nk2.info

OK. Got it. It sounds like the solution for recovering from a corrupt NK2
file is largely independent of NK2.info, then, since exporting the
information will not provide a method for populating a new NK2 file and
users can already repopulate an NK2 file from their Contact data.
--
Russ Valentine
[MVP-Outlook]
Vinas said:
I totally agree with you, Mr. Valentine.

As for repairing NK2 file corruption, unfortunately NK2.info will not
physically manipulate the NK2 file. In the case of a corrupted NK2
file, it may still read the e-mail addresses and names associated with
them. The thought is that you would then be able to import this
information into another program -- presumably Outlook.

Of course one could then repopulate a new NK2 file using contacts, with
a little bit of work. I believe you're familiar with the process.

Warm Regards,
Josh Davis
Developer, NK2.info
http://www.nk2.info

From what I've seen, the connection to the NK2 file becomes corrupt more
easily than the file itself. That's why creating a new profile, then
renaming the NK2 file so the new profile can use it often works. That's
the
only way to determine whether the problem is a corrupt profile or corrupt
NK2 file without using a third party utility.

Does NK2info detect and repair a corrupt NK2 file?
--
Russ Valentine
[MVP-Outlook]
Russ,

I think in your experience it may be rare. As I stated before, any time
Outlook disconnects without properly closing the NK2 file, it may
corrupt. For people who have some problem with their computer (such as
crashing, or Outlook closing) this could be a frequent occurrence. On a
normal, stable machine, I agree that the NK2 file will not typically
corrupt. Since we're dealing with people who are having some problem
with the NK2 file, we should not rule out that it may indeed corrupt
its self.

Actions like opening in Wordpad, or notepad, then saving the file can
also corrupt the double binary structure of the NK2 file. Wordpad and
notepad can not read double binary properly.

Regards,
Josh Davis


Russ Valentine [MVP-Outlook] wrote:
NK2 files rarely become corrupt. The links to them become corrupt
frequently. Recreating the profile fixes that.
--
Russ Valentine
[MVP-Outlook]
Unless the NK2 file it corrupt, which may happen any time Outlook
fails
to shutdown properly. In that case using my program (NK2.info) could
prove helpful.


Best Regards,
Josh Davis
http://www.nk2.info

Russ Valentine [MVP-Outlook] wrote:
Well I would expect that. You cannot overwrite an NK2 file. You
would
have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

I recreated the profile. After sending a message an empty NK2
file
was
created. I copied the original 1MB NK2 file to the profile
folder,
overwriting the "empty" one. I then opened Outlook, created a
new
message
and typed a letter in the To field. Unfortunately it didn't
suggest
anything and I know that it should have.

Best regards,

Charles

message
When you recreated the new profile, what didn't work? You will
have
an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
Hi,

I have a user who cached nicknames are not working. It seems
to
have
reset itself as it can only remember addresses that have been
sent
to
this morning. However, if I look in the file (which is 1MB
big) I
can
see the list is jam packed full of addresses. Why can't
Outlook
read
them. I have tried to recreate the profile by deleting it
using
the
Mail program, and then deleting all the profilename.* files
from
app_data\ms\outlook folder, then recreating the profile with
the
same
name, sent an email to recreate the nk2 file, closed Outlook
and
copied
the original 1MB nk2 file to the folder to overwrite the newly
created
one. This hasn't worked. Please help.

TIA,

Jarryd
 
R

Russ Valentine [MVP-Outlook]

Since most users use the autocompletion cache for their more frequent
recipients, odds are most of those addresses are already in their Contacts
Folder, so they can just repopulate from there.
If they wanted to use NK2 info to bring their autocompletion entries into
Outlook, they would need to import to a Contacts Folder. You can't import
into the OAB. It does not exist.
--
Russ Valentine
[MVP-Outlook]
Vinas said:
Unfortunately, if the user has some addresses in his or her auto
complete list, they will not be able to repopulate an exact NK2 file
without first getting those addresses into their contacts.

This is where NK2.info comes into play.

After exporting the auto complete addresses to their contacts using
NK2.info, they can then repopulate a new NK2 file using Outlook. The
best method to do this would be to create a new Outlook Address Book,
and import your addresses from NK2.info into this newly created OAB.
Now just repopulate the NK2 file and you're done!

Based on this, NK2.info may prove helpful when a NK2 file becomes
corrupt.


Cheers,
Josh Davis
Developer, NK2.info
http://www.nk2.info

OK. Got it. It sounds like the solution for recovering from a corrupt NK2
file is largely independent of NK2.info, then, since exporting the
information will not provide a method for populating a new NK2 file and
users can already repopulate an NK2 file from their Contact data.
--
Russ Valentine
[MVP-Outlook]
Vinas said:
I totally agree with you, Mr. Valentine.

As for repairing NK2 file corruption, unfortunately NK2.info will not
physically manipulate the NK2 file. In the case of a corrupted NK2
file, it may still read the e-mail addresses and names associated with
them. The thought is that you would then be able to import this
information into another program -- presumably Outlook.

Of course one could then repopulate a new NK2 file using contacts, with
a little bit of work. I believe you're familiar with the process.

Warm Regards,
Josh Davis
Developer, NK2.info
http://www.nk2.info


Russ Valentine [MVP-Outlook] wrote:
From what I've seen, the connection to the NK2 file becomes corrupt
more
easily than the file itself. That's why creating a new profile, then
renaming the NK2 file so the new profile can use it often works.
That's
the
only way to determine whether the problem is a corrupt profile or
corrupt
NK2 file without using a third party utility.

Does NK2info detect and repair a corrupt NK2 file?
--
Russ Valentine
[MVP-Outlook]
Russ,

I think in your experience it may be rare. As I stated before, any
time
Outlook disconnects without properly closing the NK2 file, it may
corrupt. For people who have some problem with their computer (such
as
crashing, or Outlook closing) this could be a frequent occurrence.
On a
normal, stable machine, I agree that the NK2 file will not typically
corrupt. Since we're dealing with people who are having some problem
with the NK2 file, we should not rule out that it may indeed corrupt
its self.

Actions like opening in Wordpad, or notepad, then saving the file
can
also corrupt the double binary structure of the NK2 file. Wordpad
and
notepad can not read double binary properly.

Regards,
Josh Davis


Russ Valentine [MVP-Outlook] wrote:
NK2 files rarely become corrupt. The links to them become corrupt
frequently. Recreating the profile fixes that.
--
Russ Valentine
[MVP-Outlook]
Unless the NK2 file it corrupt, which may happen any time Outlook
fails
to shutdown properly. In that case using my program (NK2.info)
could
prove helpful.


Best Regards,
Josh Davis
http://www.nk2.info

Russ Valentine [MVP-Outlook] wrote:
Well I would expect that. You cannot overwrite an NK2 file. You
would
have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

I recreated the profile. After sending a message an empty NK2
file
was
created. I copied the original 1MB NK2 file to the profile
folder,
overwriting the "empty" one. I then opened Outlook, created a
new
message
and typed a letter in the To field. Unfortunately it didn't
suggest
anything and I know that it should have.

Best regards,

Charles

message
When you recreated the new profile, what didn't work? You
will
have
an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
Hi,

I have a user who cached nicknames are not working. It
seems
to
have
reset itself as it can only remember addresses that have
been
sent
to
this morning. However, if I look in the file (which is 1MB
big) I
can
see the list is jam packed full of addresses. Why can't
Outlook
read
them. I have tried to recreate the profile by deleting it
using
the
Mail program, and then deleting all the profilename.* files
from
app_data\ms\outlook folder, then recreating the profile with
the
same
name, sent an email to recreate the nk2 file, closed Outlook
and
copied
the original 1MB nk2 file to the folder to overwrite the
newly
created
one. This hasn't worked. Please help.

TIA,

Jarryd
 
V

Vinas

As I stated above, you should create an Outlook Address Book in your
contacts folder. For instance you might call it "My NK2 imports". Your
"Contacts" folder is an OAB, and you would create this other OAB inside
of your "Contacts".

I have to respectfully disagree with the odds. It's not responsible to
assume that your Auto complete addresses are already in your Contacts,
anyway. The NK2 file caches an incredible amount of Names and E-mail
addresses. The obscure e-mail address you need may be in there -- and
not your Contacts. To prevent this I highly recommend you export your
NK2 addresses, somehow.

Either way will work -- depends on what the user wants, and the risk
they're willing to accept.

Josh Davis
Developer, NK2.info
http://www.nk2.info

Since most users use the auto completion cache for their more frequent
recipients, odds are most of those addresses are already in their Contacts
Folder, so they can just repopulate from there.
If they wanted to use NK2 info to bring their auto completion entries into
Outlook, they would need to import to a Contacts Folder. You can't import
into the OAB. It does not exist.
--
Russ Valentine
[MVP-Outlook]
Vinas said:
Unfortunately, if the user has some addresses in his or her auto
complete list, they will not be able to repopulate an exact NK2 file
without first getting those addresses into their contacts.

This is where NK2.info comes into play.

After exporting the auto complete addresses to their contacts using
NK2.info, they can then repopulate a new NK2 file using Outlook. The
best method to do this would be to create a new Outlook Address Book,
and import your addresses from NK2.info into this newly created OAB.
Now just repopulate the NK2 file and you're done!

Based on this, NK2.info may prove helpful when a NK2 file becomes
corrupt.


Cheers,
Josh Davis
Developer, NK2.info
http://www.nk2.info

OK. Got it. It sounds like the solution for recovering from a corrupt NK2
file is largely independent of NK2.info, then, since exporting the
information will not provide a method for populating a new NK2 file and
users can already repopulate an NK2 file from their Contact data.
--
Russ Valentine
[MVP-Outlook]
I totally agree with you, Mr. Valentine.

As for repairing NK2 file corruption, unfortunately NK2.info will not
physically manipulate the NK2 file. In the case of a corrupted NK2
file, it may still read the e-mail addresses and names associated with
them. The thought is that you would then be able to import this
information into another program -- presumably Outlook.

Of course one could then repopulate a new NK2 file using contacts, with
a little bit of work. I believe you're familiar with the process.

Warm Regards,
Josh Davis
Developer, NK2.info
http://www.nk2.info


Russ Valentine [MVP-Outlook] wrote:
From what I've seen, the connection to the NK2 file becomes corrupt
more
easily than the file itself. That's why creating a new profile, then
renaming the NK2 file so the new profile can use it often works.
That's
the
only way to determine whether the problem is a corrupt profile or
corrupt
NK2 file without using a third party utility.

Does NK2info detect and repair a corrupt NK2 file?
--
Russ Valentine
[MVP-Outlook]
Russ,

I think in your experience it may be rare. As I stated before, any
time
Outlook disconnects without properly closing the NK2 file, it may
corrupt. For people who have some problem with their computer (such
as
crashing, or Outlook closing) this could be a frequent occurrence.
On a
normal, stable machine, I agree that the NK2 file will not typically
corrupt. Since we're dealing with people who are having some problem
with the NK2 file, we should not rule out that it may indeed corrupt
its self.

Actions like opening in Wordpad, or notepad, then saving the file
can
also corrupt the double binary structure of the NK2 file. Wordpad
and
notepad can not read double binary properly.

Regards,
Josh Davis


Russ Valentine [MVP-Outlook] wrote:
NK2 files rarely become corrupt. The links to them become corrupt
frequently. Recreating the profile fixes that.
--
Russ Valentine
[MVP-Outlook]
Unless the NK2 file it corrupt, which may happen any time Outlook
fails
to shutdown properly. In that case using my program (NK2.info)
could
prove helpful.


Best Regards,
Josh Davis
http://www.nk2.info

Russ Valentine [MVP-Outlook] wrote:
Well I would expect that. You cannot overwrite an NK2 file. You
would
have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

I recreated the profile. After sending a message an empty NK2
file
was
created. I copied the original 1MB NK2 file to the profile
folder,
overwriting the "empty" one. I then opened Outlook, created a
new
message
and typed a letter in the To field. Unfortunately it didn't
suggest
anything and I know that it should have.

Best regards,

Charles

message
When you recreated the new profile, what didn't work? You
will
have
an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
Hi,

I have a user who cached nicknames are not working. It
seems
to
have
reset itself as it can only remember addresses that have
been
sent
to
this morning. However, if I look in the file (which is 1MB
big) I
can
see the list is jam packed full of addresses. Why can't
Outlook
read
them. I have tried to recreate the profile by deleting it
using
the
Mail program, and then deleting all the profilename.* files
from
app_data\ms\outlook folder, then recreating the profile with
the
same
name, sent an email to recreate the nk2 file, closed Outlook
and
copied
the original 1MB nk2 file to the folder to overwrite the
newly
created
one. This hasn't worked. Please help.

TIA,

Jarryd
 
R

Russ Valentine [MVP-Outlook]

It's better to call it a Contacts subfolder. Calling it an Outlook Address
Book will confuse people becasue they will try to import into the Outlook
Address Book, which of course is not possible.
You're probably right about newer Outlook users. Many of them may have built
up an autocompletion cache without ever having populated their Contacts
Folders. Backing up the NK2 file is a good idea for those users. I'm not
sure exporting them to a different file format works as well. It certainly
doesn't for PST files.
--
Russ Valentine
[MVP-Outlook]
Vinas said:
As I stated above, you should create an Outlook Address Book in your
contacts folder. For instance you might call it "My NK2 imports". Your
"Contacts" folder is an OAB, and you would create this other OAB inside
of your "Contacts".

I have to respectfully disagree with the odds. It's not responsible to
assume that your Auto complete addresses are already in your Contacts,
anyway. The NK2 file caches an incredible amount of Names and E-mail
addresses. The obscure e-mail address you need may be in there -- and
not your Contacts. To prevent this I highly recommend you export your
NK2 addresses, somehow.

Either way will work -- depends on what the user wants, and the risk
they're willing to accept.

Josh Davis
Developer, NK2.info
http://www.nk2.info

Since most users use the auto completion cache for their more frequent
recipients, odds are most of those addresses are already in their
Contacts
Folder, so they can just repopulate from there.
If they wanted to use NK2 info to bring their auto completion entries
into
Outlook, they would need to import to a Contacts Folder. You can't import
into the OAB. It does not exist.
--
Russ Valentine
[MVP-Outlook]
Vinas said:
Unfortunately, if the user has some addresses in his or her auto
complete list, they will not be able to repopulate an exact NK2 file
without first getting those addresses into their contacts.

This is where NK2.info comes into play.

After exporting the auto complete addresses to their contacts using
NK2.info, they can then repopulate a new NK2 file using Outlook. The
best method to do this would be to create a new Outlook Address Book,
and import your addresses from NK2.info into this newly created OAB.
Now just repopulate the NK2 file and you're done!

Based on this, NK2.info may prove helpful when a NK2 file becomes
corrupt.


Cheers,
Josh Davis
Developer, NK2.info
http://www.nk2.info


Russ Valentine [MVP-Outlook] wrote:
OK. Got it. It sounds like the solution for recovering from a corrupt
NK2
file is largely independent of NK2.info, then, since exporting the
information will not provide a method for populating a new NK2 file
and
users can already repopulate an NK2 file from their Contact data.
--
Russ Valentine
[MVP-Outlook]
I totally agree with you, Mr. Valentine.

As for repairing NK2 file corruption, unfortunately NK2.info will
not
physically manipulate the NK2 file. In the case of a corrupted NK2
file, it may still read the e-mail addresses and names associated
with
them. The thought is that you would then be able to import this
information into another program -- presumably Outlook.

Of course one could then repopulate a new NK2 file using contacts,
with
a little bit of work. I believe you're familiar with the process.

Warm Regards,
Josh Davis
Developer, NK2.info
http://www.nk2.info


Russ Valentine [MVP-Outlook] wrote:
From what I've seen, the connection to the NK2 file becomes corrupt
more
easily than the file itself. That's why creating a new profile,
then
renaming the NK2 file so the new profile can use it often works.
That's
the
only way to determine whether the problem is a corrupt profile or
corrupt
NK2 file without using a third party utility.

Does NK2info detect and repair a corrupt NK2 file?
--
Russ Valentine
[MVP-Outlook]
Russ,

I think in your experience it may be rare. As I stated before,
any
time
Outlook disconnects without properly closing the NK2 file, it may
corrupt. For people who have some problem with their computer
(such
as
crashing, or Outlook closing) this could be a frequent
occurrence.
On a
normal, stable machine, I agree that the NK2 file will not
typically
corrupt. Since we're dealing with people who are having some
problem
with the NK2 file, we should not rule out that it may indeed
corrupt
its self.

Actions like opening in Wordpad, or notepad, then saving the file
can
also corrupt the double binary structure of the NK2 file. Wordpad
and
notepad can not read double binary properly.

Regards,
Josh Davis


Russ Valentine [MVP-Outlook] wrote:
NK2 files rarely become corrupt. The links to them become
corrupt
frequently. Recreating the profile fixes that.
--
Russ Valentine
[MVP-Outlook]
Unless the NK2 file it corrupt, which may happen any time
Outlook
fails
to shutdown properly. In that case using my program (NK2.info)
could
prove helpful.


Best Regards,
Josh Davis
http://www.nk2.info

Russ Valentine [MVP-Outlook] wrote:
Well I would expect that. You cannot overwrite an NK2 file.
You
would
have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

I recreated the profile. After sending a message an empty
NK2
file
was
created. I copied the original 1MB NK2 file to the profile
folder,
overwriting the "empty" one. I then opened Outlook,
created a
new
message
and typed a letter in the To field. Unfortunately it
didn't
suggest
anything and I know that it should have.

Best regards,

Charles

message
When you recreated the new profile, what didn't work? You
will
have
an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
Hi,

I have a user who cached nicknames are not working. It
seems
to
have
reset itself as it can only remember addresses that have
been
sent
to
this morning. However, if I look in the file (which is
1MB
big) I
can
see the list is jam packed full of addresses. Why can't
Outlook
read
them. I have tried to recreate the profile by deleting
it
using
the
Mail program, and then deleting all the profilename.*
files
from
app_data\ms\outlook folder, then recreating the profile
with
the
same
name, sent an email to recreate the nk2 file, closed
Outlook
and
copied
the original 1MB nk2 file to the folder to overwrite the
newly
created
one. This hasn't worked. Please help.

TIA,

Jarryd
 
G

Guest

Is it possible for someone to suggest how to copy the NK2 folder for a user
of Outlook 2003 who had to go through a data recovery process before
restoring the Outlook files? Something clear and succinct? Would be much
appreciated.

Russ Valentine said:
It's better to call it a Contacts subfolder. Calling it an Outlook Address
Book will confuse people becasue they will try to import into the Outlook
Address Book, which of course is not possible.
You're probably right about newer Outlook users. Many of them may have built
up an autocompletion cache without ever having populated their Contacts
Folders. Backing up the NK2 file is a good idea for those users. I'm not
sure exporting them to a different file format works as well. It certainly
doesn't for PST files.
--
Russ Valentine
[MVP-Outlook]
Vinas said:
As I stated above, you should create an Outlook Address Book in your
contacts folder. For instance you might call it "My NK2 imports". Your
"Contacts" folder is an OAB, and you would create this other OAB inside
of your "Contacts".

I have to respectfully disagree with the odds. It's not responsible to
assume that your Auto complete addresses are already in your Contacts,
anyway. The NK2 file caches an incredible amount of Names and E-mail
addresses. The obscure e-mail address you need may be in there -- and
not your Contacts. To prevent this I highly recommend you export your
NK2 addresses, somehow.

Either way will work -- depends on what the user wants, and the risk
they're willing to accept.

Josh Davis
Developer, NK2.info
http://www.nk2.info

Since most users use the auto completion cache for their more frequent
recipients, odds are most of those addresses are already in their
Contacts
Folder, so they can just repopulate from there.
If they wanted to use NK2 info to bring their auto completion entries
into
Outlook, they would need to import to a Contacts Folder. You can't import
into the OAB. It does not exist.
--
Russ Valentine
[MVP-Outlook]
Unfortunately, if the user has some addresses in his or her auto
complete list, they will not be able to repopulate an exact NK2 file
without first getting those addresses into their contacts.

This is where NK2.info comes into play.

After exporting the auto complete addresses to their contacts using
NK2.info, they can then repopulate a new NK2 file using Outlook. The
best method to do this would be to create a new Outlook Address Book,
and import your addresses from NK2.info into this newly created OAB.
Now just repopulate the NK2 file and you're done!

Based on this, NK2.info may prove helpful when a NK2 file becomes
corrupt.


Cheers,
Josh Davis
Developer, NK2.info
http://www.nk2.info


Russ Valentine [MVP-Outlook] wrote:
OK. Got it. It sounds like the solution for recovering from a corrupt
NK2
file is largely independent of NK2.info, then, since exporting the
information will not provide a method for populating a new NK2 file
and
users can already repopulate an NK2 file from their Contact data.
--
Russ Valentine
[MVP-Outlook]
I totally agree with you, Mr. Valentine.

As for repairing NK2 file corruption, unfortunately NK2.info will
not
physically manipulate the NK2 file. In the case of a corrupted NK2
file, it may still read the e-mail addresses and names associated
with
them. The thought is that you would then be able to import this
information into another program -- presumably Outlook.

Of course one could then repopulate a new NK2 file using contacts,
with
a little bit of work. I believe you're familiar with the process.

Warm Regards,
Josh Davis
Developer, NK2.info
http://www.nk2.info


Russ Valentine [MVP-Outlook] wrote:
From what I've seen, the connection to the NK2 file becomes corrupt
more
easily than the file itself. That's why creating a new profile,
then
renaming the NK2 file so the new profile can use it often works.
That's
the
only way to determine whether the problem is a corrupt profile or
corrupt
NK2 file without using a third party utility.

Does NK2info detect and repair a corrupt NK2 file?
--
Russ Valentine
[MVP-Outlook]
Russ,

I think in your experience it may be rare. As I stated before,
any
time
Outlook disconnects without properly closing the NK2 file, it may
corrupt. For people who have some problem with their computer
(such
as
crashing, or Outlook closing) this could be a frequent
occurrence.
On a
normal, stable machine, I agree that the NK2 file will not
typically
corrupt. Since we're dealing with people who are having some
problem
with the NK2 file, we should not rule out that it may indeed
corrupt
its self.

Actions like opening in Wordpad, or notepad, then saving the file
can
also corrupt the double binary structure of the NK2 file. Wordpad
and
notepad can not read double binary properly.

Regards,
Josh Davis


Russ Valentine [MVP-Outlook] wrote:
NK2 files rarely become corrupt. The links to them become
corrupt
frequently. Recreating the profile fixes that.
--
Russ Valentine
[MVP-Outlook]
Unless the NK2 file it corrupt, which may happen any time
Outlook
fails
to shutdown properly. In that case using my program (NK2.info)
could
prove helpful.


Best Regards,
Josh Davis
http://www.nk2.info

Russ Valentine [MVP-Outlook] wrote:
Well I would expect that. You cannot overwrite an NK2 file.
You
would
have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

I recreated the profile. After sending a message an empty
NK2
file
was
created. I copied the original 1MB NK2 file to the profile
folder,
overwriting the "empty" one. I then opened Outlook,
created a
new
message
and typed a letter in the To field. Unfortunately it
didn't
suggest
anything and I know that it should have.

Best regards,

Charles

message
When you recreated the new profile, what didn't work? You
will
have
an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
Hi,

I have a user who cached nicknames are not working. It
seems
to
have
reset itself as it can only remember addresses that have
been
sent
to
this morning. However, if I look in the file (which is
1MB
big) I
can
see the list is jam packed full of addresses. Why can't
Outlook
read
them. I have tried to recreate the profile by deleting
it
using
the
Mail program, and then deleting all the profilename.*
files
from
app_data\ms\outlook folder, then recreating the profile
with
the
same
name, sent an email to recreate the nk2 file, closed
Outlook
and
copied
the original 1MB nk2 file to the folder to overwrite the
newly
created
one. This hasn't worked. Please help.

TIA,

Jarryd
 
R

Randy

If the free utility works I'd say use it. However, you may want to review
our latest release of NK2 File Management software. The latest release will
actually repair a corrupted NK2 file, that means you get to keep ALL of the
valuable contents including SMTP Name and email addresses, Exchange Gal
references and x500 data, etc. Check us out at www.ingressor.com You can
have our software analyze your Nk2 file for errors.

ghale said:
Is it possible for someone to suggest how to copy the NK2 folder for a
user
of Outlook 2003 who had to go through a data recovery process before
restoring the Outlook files? Something clear and succinct? Would be much
appreciated.

Russ Valentine said:
It's better to call it a Contacts subfolder. Calling it an Outlook
Address
Book will confuse people becasue they will try to import into the Outlook
Address Book, which of course is not possible.
You're probably right about newer Outlook users. Many of them may have
built
up an autocompletion cache without ever having populated their Contacts
Folders. Backing up the NK2 file is a good idea for those users. I'm not
sure exporting them to a different file format works as well. It
certainly
doesn't for PST files.
--
Russ Valentine
[MVP-Outlook]
Vinas said:
As I stated above, you should create an Outlook Address Book in your
contacts folder. For instance you might call it "My NK2 imports". Your
"Contacts" folder is an OAB, and you would create this other OAB inside
of your "Contacts".

I have to respectfully disagree with the odds. It's not responsible to
assume that your Auto complete addresses are already in your Contacts,
anyway. The NK2 file caches an incredible amount of Names and E-mail
addresses. The obscure e-mail address you need may be in there -- and
not your Contacts. To prevent this I highly recommend you export your
NK2 addresses, somehow.

Either way will work -- depends on what the user wants, and the risk
they're willing to accept.

Josh Davis
Developer, NK2.info
http://www.nk2.info


Russ Valentine [MVP-Outlook] wrote:
Since most users use the auto completion cache for their more frequent
recipients, odds are most of those addresses are already in their
Contacts
Folder, so they can just repopulate from there.
If they wanted to use NK2 info to bring their auto completion entries
into
Outlook, they would need to import to a Contacts Folder. You can't
import
into the OAB. It does not exist.
--
Russ Valentine
[MVP-Outlook]
Unfortunately, if the user has some addresses in his or her auto
complete list, they will not be able to repopulate an exact NK2 file
without first getting those addresses into their contacts.

This is where NK2.info comes into play.

After exporting the auto complete addresses to their contacts using
NK2.info, they can then repopulate a new NK2 file using Outlook. The
best method to do this would be to create a new Outlook Address
Book,
and import your addresses from NK2.info into this newly created OAB.
Now just repopulate the NK2 file and you're done!

Based on this, NK2.info may prove helpful when a NK2 file becomes
corrupt.


Cheers,
Josh Davis
Developer, NK2.info
http://www.nk2.info


Russ Valentine [MVP-Outlook] wrote:
OK. Got it. It sounds like the solution for recovering from a
corrupt
NK2
file is largely independent of NK2.info, then, since exporting the
information will not provide a method for populating a new NK2 file
and
users can already repopulate an NK2 file from their Contact data.
--
Russ Valentine
[MVP-Outlook]
I totally agree with you, Mr. Valentine.

As for repairing NK2 file corruption, unfortunately NK2.info will
not
physically manipulate the NK2 file. In the case of a corrupted
NK2
file, it may still read the e-mail addresses and names associated
with
them. The thought is that you would then be able to import this
information into another program -- presumably Outlook.

Of course one could then repopulate a new NK2 file using
contacts,
with
a little bit of work. I believe you're familiar with the process.

Warm Regards,
Josh Davis
Developer, NK2.info
http://www.nk2.info


Russ Valentine [MVP-Outlook] wrote:
From what I've seen, the connection to the NK2 file becomes
corrupt
more
easily than the file itself. That's why creating a new profile,
then
renaming the NK2 file so the new profile can use it often works.
That's
the
only way to determine whether the problem is a corrupt profile
or
corrupt
NK2 file without using a third party utility.

Does NK2info detect and repair a corrupt NK2 file?
--
Russ Valentine
[MVP-Outlook]
Russ,

I think in your experience it may be rare. As I stated before,
any
time
Outlook disconnects without properly closing the NK2 file, it
may
corrupt. For people who have some problem with their computer
(such
as
crashing, or Outlook closing) this could be a frequent
occurrence.
On a
normal, stable machine, I agree that the NK2 file will not
typically
corrupt. Since we're dealing with people who are having some
problem
with the NK2 file, we should not rule out that it may indeed
corrupt
its self.

Actions like opening in Wordpad, or notepad, then saving the
file
can
also corrupt the double binary structure of the NK2 file.
Wordpad
and
notepad can not read double binary properly.

Regards,
Josh Davis


Russ Valentine [MVP-Outlook] wrote:
NK2 files rarely become corrupt. The links to them become
corrupt
frequently. Recreating the profile fixes that.
--
Russ Valentine
[MVP-Outlook]
Unless the NK2 file it corrupt, which may happen any time
Outlook
fails
to shutdown properly. In that case using my program
(NK2.info)
could
prove helpful.


Best Regards,
Josh Davis
http://www.nk2.info

Russ Valentine [MVP-Outlook] wrote:
Well I would expect that. You cannot overwrite an NK2
file.
You
would
have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

I recreated the profile. After sending a message an
empty
NK2
file
was
created. I copied the original 1MB NK2 file to the
profile
folder,
overwriting the "empty" one. I then opened Outlook,
created a
new
message
and typed a letter in the To field. Unfortunately it
didn't
suggest
anything and I know that it should have.

Best regards,

Charles

in
message
When you recreated the new profile, what didn't work?
You
will
have
an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
Hi,

I have a user who cached nicknames are not working.
It
seems
to
have
reset itself as it can only remember addresses that
have
been
sent
to
this morning. However, if I look in the file (which
is
1MB
big) I
can
see the list is jam packed full of addresses. Why
can't
Outlook
read
them. I have tried to recreate the profile by
deleting
it
using
the
Mail program, and then deleting all the profilename.*
files
from
app_data\ms\outlook folder, then recreating the
profile
with
the
same
name, sent an email to recreate the nk2 file, closed
Outlook
and
copied
the original 1MB nk2 file to the folder to overwrite
the
newly
created
one. This hasn't worked. Please help.

TIA,

Jarryd
 
B

Brian Tillman

ghale said:
Is it possible for someone to suggest how to copy the NK2 folder for
a user of Outlook 2003 who had to go through a data recovery process
before restoring the Outlook files? Something clear and succinct?
Would be much appreciated.

Save the NK2 file. Then when you create the new mail profile, while outlook
is closed, delete the NK2 file Outlook created anew (if it did) and replace
it with the saved NK2 file, giving it a file name that matches the name of
the new mail profile. Start Outlook and it should use the renamed NK2 file.
 

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