Carey said:
Oh yeah! Cool! Another "legal agreement between you and Microsoft
Corporation" first! What a crock! What the hell does sending an email to
Windows Update support team have to do with any of this "AGREEMENT"
horsecrap? Email is email. I pay my ISP for it.
No thanks.
Steve N.
"Microsoft® Support
IMPORTANT -- READ CAREFULLY:
This Terms of Use Agreement ("AGREEMENT") is a legal agreement between
you and Microsoft Corporation, which governs: 1) your access to and
receipt of support, including Microsoft’s remote access to your system
to analyze problems, sources of problems, and when appropriate, to fix
problems (collectively the “SUPPORTâ€); and 2) your use of documents
(“Documentsâ€), support software in the form of hotfixes, updates, bug
fixes, workarounds, patches, or other software that Microsoft provides
to you in the course of providing Support or which is otherwise located
on this website (collectively the “SOFTWARE"). By clicking on "I accept"
you agree to be bound by the terms of this AGREEMENT. In addition, by
utilizing SUPPORT or this website, you will be deemed to have accepted
the terms of this AGREEMENT. If you do not agree to the terms of this
AGREEMENT, you are not authorized to use this website or SOFTWARE.
__________________________
If you are an employee or agent of a company that is a party to a
current agreement for Microsoft support services ("Support Agreement")
and are acting on behalf of that company in seeking SUPPORT, the terms
and conditions of that Support Agreement shall govern.
In order for your Microsoft Support Professional to effectively diagnose
your problem, some machine configuration data and personally
identifiable information will need to be collected. For more information
about the data collection and use practices, please refer to the Privacy
Statement.
Software License: The SOFTWARE is protected by copyright laws and
international copyright treaties, as well as other intellectual property
laws and treaties. The SOFTWARE is licensed, not sold. All rights not
expressly granted herein are reserved.
1. GRANT OF LICENSE. This AGREEMENT grants you the following rights:
* SOFTWARE. You may install and use one copy of the SOFTWARE on a
single computer for your internal use provided that you maintain the
copyright notice on all copies of the SOFTWARE. Microsoft may provide
you with SOFTWARE, via Remote Access, to assist with problem diagnosis
and/or resolution. Such SOFTWARE is the property of Microsoft and you
must return it to Microsoft promptly upon request. You may not modify,
reproduce or distribute the SOFTWARE. Any modification, reproduction or
redistribution of the SOFTWARE may result in severe civil and criminal
penalties. Violators will be prosecuted to the maximum extent possible.
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.
* Limitations on Reverse Engineering, Decompilation, and
Disassembly. You may not reverse engineer, decompile, or disassemble the
SOFTWARE, except and only to the extent that such activity is expressly
permitted by applicable law notwithstanding this limitation.
* Rental. You may not rent or lease the SOFTWARE.
* Software Transfer. You may not transfer your rights under this
AGREEMENT.
* Termination. Without prejudice to any other rights, Microsoft may
terminate this AGREEMENT if you fail to comply with the terms and
conditions of this AGREEMENT. In such event, you must destroy all copies
of the SOFTWARE.
3. CONSENT TO USE OF DATA. You agree that Microsoft and its affiliates
may collect and use technical information gathered during the product
support services provided to you, if any, related to the SOFTWARE.
4. INTELLECTUAL PROPERTY RIGHTS. All rights, title and interests in and
to the intellectual property rights embodied in the SOFTWARE (including
but not limited to any images, photographs, animations, video, audio,
music, text, and "applets" incorporated into the SOFTWARE), the
accompanying printed materials (if any), and technical resolutions to
support requests are owned by Microsoft or its suppliers.
5. U.S. GOVERNMENT RESTRICTED RIGHTS. The SOFTWARE and documentation are
provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the
Government is subject to restrictions as set forth in subparagraph
(c)(1)(ii) of the Rights in Technical Data and Computer Software clause
at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial
Computer Software-Restricted Rights at 48 CFR 52.227-19, as applicable.
Manufacturer is Microsoft Corporation/One Microsoft Way/Redmond, WA
98052-6399.
6. EXPORT RESTRICTIONS. The software is subject to U.S. export laws and
regulations. You must comply with all domestic and international export
laws and regulations that apply to the software. Such laws include
restrictions on destinations, end users and end use. For additional
information, see
http://www.microsoft.com/exporting/.
7. MISCELLANEOUS: This AGREEMENT is governed by the laws of the State of
Washington, provided that if any court or other applicable judicial body
finds such choice of law to be unenforceable, then this agreement will
be governed by the laws of the jurisdiction in which the Microsoft
affiliate providing the SOFTWARE or SERVICES giving rise to the dispute
is organized (and in particular, if Canadian law is found to apply, this
AGREEMENT will be governed by the laws of the Province of Ontario and
the federal laws of Canada applicable therein). The 1980 United Nations
Convention on Contracts for the International Sale of Goods and its
related instruments will not apply to this AGREEMENT. In the case of any
dispute arising under this AGREEMENT, exclusive jurisdiction and venue
for the resolution of such dispute shall be in the jurisdiction in which
the Microsoft affiliate providing the SOFTWARE or SERVICES giving rise
to the claim is organized. Should you have any questions concerning this
AGREEMENT, or if you desire to contact Microsoft for any reason, please
contact the Microsoft subsidiary serving your country, or write:
Microsoft Sales Information Center/One Microsoft Way/Redmond, WA 98052-6399.
8. LIMITED WARRANTY. THE SOFTWARE, SUPPORT AND ACCESS TO THIS WEBSITE
ARE PROVIDED "AS-IS," WITHOUT WARRANTY OF ANY KIND, AND ANY USE OF THIS
SOFTWARE, SUPPORT AND ACCESS TO THIS WEBSITE IS AT YOUR OWN RISK. TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND ITS SUPPLIERS
DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. WITH REGARD TO THE SOFTWARE AND THIS WEBSITE,
MICROSOFT DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE
OR THIS WEBSITE WILL MEET YOUR REQUIREMENTS, OR THAT THE OPERATION OF
THE SOFTWARE OR THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR
THAT DEFECTS IN THE SOFTWARE CAN BE CORRECTED. FURTHERMORE, MICROSOFT
DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE
RESULTS OF THE USE OF THE SOFTWARE OR THIS WEBSITE IN TERMS OF THEIR
CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY MICROSOFT OR ITS AUTHORIZED
REPRESENTATIVES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE
OF THIS WARRANTY. SHOULD THE SOFTWARE PROVE DEFECTIVE AFTER MICROSOFT
HAS DELIVERED THE SAME, YOU SHALL ASSUME THE ENTIRE COST ASSOCIATED WITH
ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
9. CUSTOMER WARRANTY. YOU WILL NOT ALLOW ANY PERSON WHO IS NOT
AUTHORIZED BY YOU, OR WHO HAS NOT ACCEPTED THE TERMS OF THIS AGREEMENT
TO ACCESS THIS WEBSITE OR SUBMIT SUPPORT REQUESTS FROM YOUR COMPUTER.
10. LIMITATION OF LIABILITY; NO LIABILITY FOR CONSEQUENTIAL DAMAGES. TO
THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL
MICROSOFT OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION,
LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT
OF THE USE OF OR INABILITY TO USE THE SOFTWARE OR THIS WEBSITE, OR
ARISING AS A RESULT OF MICROSOFT PROVISION OR FAILURE TO PROVIDE
SUPPORT, EVEN IF MICROSOFT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY. IN ANY EVENT, MICROSOFT'S
LIABILITY TO YOU SHALL NOT EXCEED US$50.00.
11. NOTICE SPECIFIC TO DOCUMENTS AVAILABLE ON THIS WEBSITE.
Elements of Microsoft websites are protected by trade dress, trademark,
unfair competition, and other laws and may not be copied or imitated in
whole or in part. No logo, graphic, sound or image from any Microsoft
website may be copied or retransmitted unless expressly permitted by
Microsoft.
MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT
THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND
RELATED GRAPHICS PUBLISHED ON THIS WEBSITE FOR ANY PURPOSE. THE
DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE COULD INCLUDE
TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY
ADDED TO THE INFORMATION HEREIN. MICROSOFT AND/OR ITS RESPECTIVE
SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR
THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.
12. USE TERMS. Microsoft reserves the right to change the terms under
which SUPPORT and Remote Access and the SOFTWARE are provided. Your
continued use of SUPPORT or this website will be deemed to be your
acceptance of any changes to the terms.
13. NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT.
Pursuant to Title 17, United States Code, Section 512(c)(2),
notifications of claimed copyright infringement should be sent to
Service Provider’s Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE
FOLLOWING PROCEDURE WILL NOT RECEIVE A RESPONSE.
See Notice and Procedure for Making Claims of Copyright Infringement.
14. LINKS TO WEBSITES. THE LINKS IN THIS WEBSITE MAY TAKE YOU OUTSIDE OF
THIS WEBSITE. THE LINKED SITES ARE NOT UNDER THE CONTROL OF MICROSOFT
AND MICROSOFT IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE OR
ANY LINK CONTAINED IN A LINKED SITE, OR ANY CHANGES OR UPDATES TO SUCH
SITES. MICROSOFT IS NOT RESPONSIBLE FOR WEBCASTING OR ANY OTHER FORM OF
TRANSMISSION RECEIVED FROM ANY LINKED SITE. MICROSOFT IS PROVIDING THESE
LINKS TO YOU ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY LINK OR THE
CONTENT IN ANY LINK DOES NOT IMPLY ENDORSEMENT BY MICROSOFT OF THE SITE
OR THE CONTENTS THEREIN.
15. TRADEMARKS. Microsoft, Windows, Microsoft .NET, Microsoft 3D Movie
Maker, Microsoft 500 Nations, Microsoft Access, Microsoft ActiMates,
Microsoft Active Directory, Microsoft Active Server Pages, Microsoft
ActiveSync, Microsoft ActiveX, Microsoft Age of Empires, Microsoft Age
of Mythology, Microsoft Agent, Microsoft AI Puzzler, Microsoft
Allegiance, Microsoft Ancient Lands, Microsoft Application Center,
Microsoft Application Management Pack, Microsoft Arcade, Microsoft Art
Gallery, Microsoft Asheron's Call, Microsoft Automap, Microsoft
AutoRoute, Microsoft BackOffice, Microsoft BallPoint Mouse, Microsoft
Baseball, Microsoft BASIC, Microsoft Basic Mouse, Microsoft Beyond the
Limit: Ultimate Climb, Microsoft Bicycle Board Games, Microsoft Bicycle
Card Games, Microsoft Bicycle Casino Games, Microsoft BizTalk, Microsoft
Bob, Microsoft Bookshelf, Microsoft Broadband Networking, Microsoft Bus
Mouse, Microsoft C, Microsoft C/C++, Microsoft C++, Microsoft CART
Precision Racing, Microsoft Certificate Services, Microsoft Cinemania,
Microsoft Classic Board Games, Microsoft Clip Gallery, Microsoft Close
Combat, Microsoft Cluster Server, Microsoft COBOL, Microsoft CodeView,
Microsoft Collaboration Data Objects, Microsoft COM+, Microsoft Combat
Flight Simulator, Microsoft Commerce Server, Microsoft Commercial
Internet System, Microsoft Complete Baseball, Microsoft Complete
Basketball, Microsoft Complete Gardening, Microsoft Complete NBA
Basketball, Microsoft Connection Manager, Microsoft Conquest, Microsoft
Cordless Phone System, Microsoft Creative Writer, Microsoft Crimson
Skies, Microsoft Dangerous Creatures, Microsoft Data Access Components,
Microsoft Data Analyzer, Microsoft Data Engine, Microsoft dbWeb,
Microsoft DCA Communications Server, Microsoft Deadly Tide, Microsoft
Delta, Microsoft Digital Broadcast Manager, Microsoft Digital Dashboard
Resource Kit, Microsoft Digital Sound System 80, Microsoft Dinosaurs,
Microsoft DirectX, Microsoft Distributed Component Object Model,
Microsoft Dogs, Microsoft Draw!, Microsoft DreamWorks Interactive,
Microsoft Dungeon Siege, Microsoft EasyBall, Microsoft Electronic Forms
Designer, Microsoft eMbedded Visual Tools, Microsoft Empowerment Pack
for Macintosh, Microsoft Encarta, Microsoft Encarta Research Organizer,
Microsoft English Query, Microsoft Entertainment Pack, Microsoft
Entourage, Microsoft Equation Editor, Microsoft Excel, Microsoft Excel
Viewer, Microsoft Exchange, Microsoft Exchange Electronic Forms
Designer, Microsoft Expedia, Microsoft Explorapedia, Microsoft
Exploration, Microsoft Fighter Ace, Microsoft File, Microsoft File
Transfer Manager, Microsoft Finance Server Toolkit, Microsoft Fine
Artist, Microsoft Flight Simulator, Microsoft Football, Microsoft
FORTRAN, Microsoft FoxBASE+, Microsoft FoxPro, Microsoft FrontPage,
Microsoft Fury3, Microsoft Gex, Microsoft Golf, Microsoft Graphics
Studio, Microsoft Greetings, Microsoft Hellbender, Microsoft Home
Essentials, Microsoft Home Mouse, Microsoft Home Publishing, Microsoft
Host Integration Server, Microsoft Impossible Creatures, Microsoft Index
Server, Microsoft IntelliMouse, Microsoft IntelliPoint, Microsoft
IntelliType, Microsoft Interix, Microsoft International Soccer,
Microsoft Internet Assistant, Microsoft Internet Cellular Smart Access,
Microsoft Internet Explorer, Microsoft Internet Finance Server,
Microsoft Internet Information Services, Microsoft Internet Security and
Acceleration Server, Microsoft JScript, Microsoft LAN Manager, Microsoft
Links, Microsoft Liquid Motion, Microsoft Macro Assembler, Magic School
Bus (Scholastic's), Microsoft Mail, Microsoft Management Console,
Microsoft Manic Marbles, Microsoft MapPoint, Microsoft MechCommander,
Microsoft MechWarrior, Microsoft Message Queue Server, Microsoft
Messaging Application Programming Interface, Microsoft Metadirectory
Services, Microsoft Metal Gear Solid, Microsoft Midtown Madness,
Microsoft Mobile Internet Toolkit, Microsoft Money, Microsoft Monster
Truck Madness, Microsoft Motocross Madness, Microsoft Mouse, Microsoft
MS-DOS, MSN Internet Access, Microsoft MultiMedia Keyboard, Microsoft
Multimedia Viewer, Microsoft Multiplan, Microsoft Music Central,
Microsoft Musical Instruments, Microsoft Natural Keyboard, Microsoft NBA
Inside Drive, Microsoft NetMeeting, Microsoft NetShow, Microsoft Network
Client, Microsoft NFL Fever, Microsoft Nickelodeon 3D Movie Maker,
Microsoft Oceans, Microsoft Office, Microsoft Office Binder, Microsoft
Office Keyboard, Microsoft OLE, Microsoft Operations Manager, Microsoft
Optical Mouse, Microsoft Outlook, Microsoft Outwars, Microsoft Pandora's
Box, Microsoft Pascal, Microsoft Personalization System, Microsoft
PhotoDraw, Microsoft Picture It!, Microsoft PJ's Reading Adventures,
Microsoft Plus!, Microsoft Pocket PC software, Microsoft PowerPoint,
Microsoft Press products, Microsoft Project, Microsoft Proxy Server,
Microsoft Publisher, Microsoft Query, Microsoft QuickBasic, Microsoft
QuickC, Microsoft Racing Madness, Microsoft Reader, Microsoft Return of
Arcade, Microsoft Revenge of Arcade, Microsoft Scenes, Microsoft
Schedule+, Microsoft Server Appliance Kit, Microsoft Services for
Netware, Microsoft SGML Author, Microsoft SharePoint, Microsoft
SideWinder, Microsoft Site Server, Microsoft Small Business Financial
Manager, Microsoft Small Business Server, Microsoft Smartphone software,
Microsoft SNA Server, Microsoft SNA Workstation, Microsoft SOAP Toolkit,
Microsoft Solution Offerings, Microsoft SoundBits, Microsoft Source
Profiler, Microsoft Space Simulator, Microsoft SQL Server, Microsoft SQL
Server Analysis Services, Microsoft SQL Workstation, Microsoft
Starlancer, Microsoft Streets & Trips, Microsoft Systems Management
Server, Microsoft TaxSaver, Microsoft Team Manager, Microsoft TechNet,
Microsoft Terminal Services, Microsoft Tex Murphy, Microsoft Trackball,
Microsoft Train Simulator, Microsoft Transaction Services, Microsoft
TrueType Font Pack, Microsoft TrueType Master Set for the Macintosh,
Microsoft TV, Microsoft Ultimate Frank Lloyd Wright, Microsoft Urban
Assault, Microsoft Visio, Microsoft Visual Basic, Microsoft Visual Basic
for Applications, Microsoft Visual Basic, Scripting Edition, Microsoft
Visual C# .NET, Microsoft Visual C++, Microsoft Visual FoxPro, Microsoft
Visual InterDev, Microsoft Visual J++, Microsoft Visual SourceSafe,
Microsoft Visual Studio, Microsoft Visual Test, Microsoft Vizact,
Microsoft Wheel Mouse, Microsoft Win32, Microsoft Windows, Microsoft
Windows HTTP Services, Microsoft Windows Media Encoder, Microsoft
Windows Media Player, Microsoft Windows Media Software Development Kit,
Microsoft Windows Scripting Host, Microsoft Windows Services for
NetWare, Microsoft Wine Guide, Microsoft Wireless Desktop, Microsoft
Word, Microsoft Word Viewer, Microsoft Works, Microsoft Xbox, Microsoft
XML Core Services, Microsoft Zoo Tycoon and/or other Microsoft products
referenced herein are either trademarks or registered trademarks of
Microsoft in the U.S. and/or other countries. The names of actual
companies and products mentioned herein may be the trademarks of their
respective owners. The example companies, organizations, products,
people and events depicted herein are fictitious. No association with
any real company, organization, product, person, or event is intended or
should be inferred.
Last Updated on Thursday, November 6, 2003 – 5:16 p.m. Pacific Time"
