New program won't run

[Bryce O''Connor]

I just downloaded my quicktax 2007 program to do my income tax (as i have
done each year for a number of years) however, this year I have vista and the
program although installed will not launch. I have tried running it as
administrator but no difference. Everytime I try I get the following message

Problem Event Name: APPCRASH

Application Name: qt2007.exe

Application Version: 1792.273.0.1019

Application Timestamp: 47604604

Fault Module Name: ic2007xa.dll

Fault Module Version: 1.10.0.0

Fault Module Timestamp: 4665bfd6

Exception Code: c0000005

Exception Offset: 000a1520

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 4105

Additional Information 1: 421b

Additional Information 2: e016868935378144539531cf3df3cf5e

Additional Information 3: e039

Additional Information 4: 350f804e0010cd9f4a6f9c0579a93734

Can anybody offer any suggestions?

 

[Steve Easton]

Did you run the install as an administrator?
If not try it.

 

[David Sanders]

I just downloaded my quicktax 2007 program to do my income tax (as i have
done each year for a number of years) however, this year I have vista and the
program although installed will not launch. I have tried running it as
administrator but no difference. Everytime I try I get the following message

Problem Event Name: APPCRASH

Application Name: qt2007.exe

Application Version: 1792.273.0.1019

Application Timestamp: 47604604

Fault Module Name: ic2007xa.dll

Fault Module Version: 1.10.0.0

Fault Module Timestamp: 4665bfd6

Exception Code: c0000005

Exception Offset: 000a1520

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 4105

Additional Information 1: 421b

Additional Information 2: e016868935378144539531cf3df3cf5e

Additional Information 3: e039

Additional Information 4: 350f804e0010cd9f4a6f9c0579a93734

Can anybody offer any suggestions?

Quicktax 2007 is compatible with Vista according to the website. I
would call or email the companies tech support for help.

 

[Not Me]

I would uninstall it, reboot and start the installer with the 'run as admin'
rights.
I would also make sure to install it outside the default 'program files'
folder as Vista has a problem with programs that try to write their data
there.

 

[Bob]

Try this: Run it as administrator AND install it in the Documents folder
instead of the Program Files folder.