New notebook

[Rosie]

I'm running XPHome on a Pentium P4 3.2ghz. I've never used a notebook
before and I'm confused about hibernate, standby, closing the lid etc.
I've found that more often than not, if I close the lid, and then
re-open say an hour or two later, the system won't get back up the
desktop, in fact in stays at a black screen and I can do nothing, except
hold on/off down for more than 5 secs. Is this a power settings problem
or a possible fault?
Also, if I boot up from cold (switch on), sometimes it won't boot up to
the desktop and again it stops at the black screen requiring another
reboot to Safe mode, or switch off and start again.
Thanks

 

[Jerry]

One - read the manual that came with the notebook.

Two - ask the manufacturer.

 

[Rosie]

One - read the manual that came with the notebook.

Done that, no help.

Two - ask the manufacturer.

Tried that, Mitac don't recognise the model. Box shifter Tech Support
useless.
Hence my question here.

 

[Rob Schneider]

Look for some power saving config software on your laptop, provided by
the manufactuer. I don't know your machine, but on my laptop Toshiba
provides it as a applet in the Control Panel. With the Toshiba software
I configure the machine to "hibernate" when I close the lid. Can also
select "none" or "stand-by".

All that said ... from the symptoms you report (sorry), but my hunch is
that your machine is flawed. I think it's reasonable to expect that your
machine should boot up flawlessly, and you say it doesn't. That's
probably the root cause of it not able to hibernate or stand-by.

Hopefully the vendor will help you.

Hope this is useful to you. Let us know.

rms

One - read the manual that came with the notebook.

Done that, no help.

Two - ask the manufacturer.

Tried that, Mitac don't recognise the model. Box shifter Tech Support
useless.
Hence my question here.