Maraja44 said:
A friend installed a new hard drive and new O.S. 2 wks
or so ago...and now I do not have any of the programs that
I had before (!*^%%#&!!!!!). eg; Microsoft Word, Task
Launcher, Encarta. He also identified my pc as an Intel
rather than a Compaq! he's not exactly a friend...rather a
friend of a friend, so no.....just no {lol}. Any
suggestions?
10,May 2004.
Okay.
So you had someone come in and install a new hard drive (empty when you got
it) into your computer.
Did they take the old hard drive out? Or was it left in? When the new
drive was put in, did the machine (at that point) still boot to the old
system, meaning you could use it but it had a whole new extra hard drive?
From what you are describing, it sounds like they took the old hard drive
out or at least replaced it as the master drive (or boot drive) and
installed a fresh operating system on it. Of course it won't have anything
like Word, Encarta, etc - you have to install those from your original
media. Thos things did not come with Windows of any version. They may have
come with the Compaq (which, by the way, is more than likely an Intel
processor - meaning it is a Intel PC branded as a Compaq Computer System.
Sort of like Pontiac/GM/Chevrolet are all GM vehicles with different
monikers.)
Your only solution is to install those applications yourself (or have your
friend of a friend do it.) If you bought a new hard drive and new OS and
had them installed on your system without making backups of your files or
asking that your computer be upgraded to Windows XP, leaving your
applications intact and just using the new hard drive as extra storage (or
even copying the new hard drive data to the new and using just the new as
your promary, but with all your stuff on it from before) - then you've left
yourself very few outs. It's not your fault, the "friend of a friend"
should have explained all this beforehand. If they didn't, then you need to
talk to your friend (the first one in the chain) and see what the
friend-of-a-friend does for a living. heh
