new email notification yet no email

[Dan]

I have a problem here at work. couple of my users are
complaining that they will get the new email notification
pop up and when they select "would you like to read it
now" and hit yes, they get the following message:

Error, email has moved or deleted. They get this about 3
times in a couple minute period thru out the day.

I have ran adware and spybot to see if it was sometype of
spyware program, checked for viruses, but they come up
clean.

It is doing it on office XP and office 2000 on w2kpro
stations.

Any help or ideas on this would be greatly appriciated.

Thanks

 

[Milly Staples [MVP - Outlook]]

Is the mail marked as junk and deleted or is it moved by a rule?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Dan asked:

| I have a problem here at work. couple of my users are
| complaining that they will get the new email notification
| pop up and when they select "would you like to read it
| now" and hit yes, they get the following message:
|
| Error, email has moved or deleted. They get this about 3
| times in a couple minute period thru out the day.
|
| I have ran adware and spybot to see if it was sometype of
| spyware program, checked for viruses, but they come up
| clean.
|
| It is doing it on office XP and office 2000 on w2kpro
| stations.
|
| Any help or ideas on this would be greatly appriciated.
|
| Thanks

 

[Guest]

Thanks for the reply. After doing some investigation i
found it had to do with my Symantec Antivirus. My Boss
turned off the notification of infected mail from the
server to the client. The message had a split second to
make the darn thing pop a notification for new mail but
then quickly deleted it making it seem like a phantom
email.