New driver found message after Vista update

[Jean]

A recent Vista update appears to have produced a message each time I start
Windows which says a new driver has been found. I selected the "Find driver"
option but nothing was found. I then selected the "ignore" option but then I
lost the pointer on my mouse in Outlook but not anywhere else and then after
a few reboots it disappeared altogether. I restored my system back to a
restore point on April 20 and the pointer is back now but the "New Driver
Found" message is still there and my mouse wheel doesn't work. I've tried
the mouse on another computer using XP and it works fine. Any ideas, or do I
have to wait for a new update to fix it?

 

[Mike Cawood, HND BIT]

A recent Vista update appears to have produced a message each time I start
Windows which says a new driver has been found. I selected the "Find
driver"
option but nothing was found. I then selected the "ignore" option but
then I
lost the pointer on my mouse in Outlook but not anywhere else and then
after
a few reboots it disappeared altogether. I restored my system back to a
restore point on April 20 and the pointer is back now but the "New Driver
Found" message is still there and my mouse wheel doesn't work. I've tried
the mouse on another computer using XP and it works fine. Any ideas, or
do I
have to wait for a new update to fix it?

Have you tried removing the mouse in Device Manager and then rebooting the
PC to reinstall it?
BTW the message presumably is 'new hardware found'.
Mike.

 

[Jean]

Thanks for your suggestion. I uninstalled the mouse driver and rebooted but
I got the same message and it couldn't find the driver. Yes, I should have
said "New Hardware", not "driver". The wheel on the mouse is still not
working and I expect I'll continue to see the error message each time I start
Windows.