New Computer with Vista

[Guest]

Help! I just purchased a new HP computer with Vista already loaded. I have an
HP printer and a scanner. However, loading the software for them the computer
won't accept the drivers and such. The message I get is that files
slbcsp.dll; sccbase.dll; gpkcsp.dll and Enum do not exist on the computer and
are needed for further installation. Where do I get these files and once I
get them where should they be saved?

 

[Malke]

Help! I just purchased a new HP computer with Vista already loaded. I have an
HP printer and a scanner. However, loading the software for them the computer
won't accept the drivers and such. The message I get is that files
slbcsp.dll; sccbase.dll; gpkcsp.dll and Enum do not exist on the computer and
are needed for further installation. Where do I get these files and once I
get them where should they be saved?

You need to go to HP's website and look under Support>Download Drivers
for your specific model devices. If the devices have Vista drivers,
download and install them per whatever HP's instructions are. If you
don't see any Vista drivers, contact HP to find out if they will be
writing drivers for your devices.


Malke