AMD said:
I have use Symantec PC Anywhere with much success in the past. However some
one is requesting me to use Net Meeting instead to do some viewing and
diagnostics on their computer. They tell me that another tech support uses it
on their computer for another software package. I have never used it before.
Where can you point me to get good info to show me how to get on his computer?
Thanks Tony.
mcse ccna
From a previous post:
You can talk them through a Netmeeting connection.. Here's what you do
the first time:
- Click Start, Run, type CONF, click OK.
- Go through the one-time Setup Wizard, filling in first and last names,
email address, and deselect "Log on to a directory server when
Netmeeting starts".
Just click your way through the audio tuning wizard, unless you want to
use them too.
- Then Netmeeting will start. One of you will have to email the other
your ip address. Here's a few ways to get that:
1. In NM, click Help, About Windows Netmeeting. The IP address is
there, but if it starts off 192.168. that's the wrong one, and you have
a router.
2. Go to whatismyip.com and copy/paste your ip address.
3. Click Start, Run, type CMD, click OK. Type IPCONFIG, and press
Enter and you'll see the IP address.
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Now starts the common, everyday desk-sharing routine:
- Send the IP address.
- Recipient types it into the top pane, clicks the phone icon.
- After the connection is made, "host" clicks the low left icon, which
looks like a hand holding a window.
- Click Desktop, click Share. Click "Allow Control" button.
- You request control (an option at the top of the window with their
desktop display), they accept in the prompt that pops up, and you have
control. You can then click View, Full Screen and you'll see nothing
but their desktop on your screen.
