Nervous Mouse

[Guest]

I have a brand new Dell with Windows XP Pro. Whenever the cursor display is
a pointer exactly every 20 seconds the pointer flickers, changes to a pointer
with an hour glass and then changes back to only the pointer. The mouse is a
Logitech MX310 optical(but same issue occurs with Dell supplied optical
mouse). The issue happens whether I use in a USB slot or PS/2 plug. Dell
suggested using Microsoft Article 321122, which I did, but that did not fix
the problem. The only way I have been able to stop this is to use the System
Configuration Utility and uncheck Windows Management Instrumentation.

1) Am I going to hurt anything if I run the machine with WMI shut off?

2) Any other ideas about how I might fix this problem?

Thanks for any help offered.

 

[CWatters]

I have a brand new Dell with Windows XP Pro. Whenever the cursor display is
a pointer exactly every 20 seconds the pointer flickers, changes to a pointer
with an hour glass and then changes back to only the pointer. The mouse is a
Logitech MX310 optical(but same issue occurs with Dell supplied optical
mouse). The issue happens whether I use in a USB slot or PS/2 plug. Dell
suggested using Microsoft Article 321122, which I did, but that did not fix
the problem. The only way I have been able to stop this is to use the System
Configuration Utility and uncheck Windows Management Instrumentation.

A quick google suggests this probably isn't a Mouse problem but is indeed
related to WMI.....

http://www.google.com/search?hl=en&lr=&q=Windows+Management+Instrumentation+every+20+seconds

Try looking in the event logs to see if there is an error message every 20
seconds. (Use Event Viewer). If so then then post the error back here.

 

[Guest]

Thank you for responding. I checked all three events logs and there is no
error message repeating every 20 seconds. I read through the google search
thread you posted and the common element is the "every 20 seconds". Somehow
I think this is tied to the WMI, but the flickering pointer does not result
in an error message.

Any other thoughts would be greatly appreciated.

 

[CWatters]

Any other thoughts would be greatly appreciated.

How about...

http://support.microsoft.com/default.aspx?scid=kb;en-us;838884&FR=1&PA=1&SD=HSCH

although it says fixed in SP2.

 

[Guest]

Thank you again for trying to help me find solution. My system has sp2 plus
all updates through curent date. I'm going to keep looking, but this might
just be something I have to learn to live with. It does not appear to be
affecting system performance as everything else is working fine. I really do
appreaciate your trying to help.

 

[CWatters]

Thank you again for trying to help me find solution. My system has sp2 plus
all updates through curent date. I'm going to keep looking, but this might
just be something I have to learn to live with. It does not appear to be
affecting system performance as everything else is working fine. I really do
appreaciate your trying to help.

You could try posting to this forum if you can get it....

microsoft.public.windowsxp.wmi

I found it mentioned on another forum but it doesn't seem to be on my ISP
news feed.

Might be worth asking there is it's ok to turn WMI off and what the
consequences would be.