Nero Uninstall Issue

J

JCO

I had the Nero 8 Demo installed, but no longer have the original
installation files. I now have the full blown licensed version of Nero 7
(which is actually Nero 7.9). I can't install the 7.9 version because the
system detects a newer version (even though the newer version Demo period
has expired). I can't uninstall version 8 because of some errors.

How can I get version 8 off my machine so I can install version 7.9?
I've tried renaming the folder on my harddrive and renaming the folder in
the Registry but Ver 7.9 still detects version 8 installed.

Thanks
 
L

Leonard Grey

You have a question for Nero technical support or (probably better) a
newsgroup or forum that knows about Nero software.
 
N

nass

JCO said:
I had the Nero 8 Demo installed, but no longer have the original
installation files. I now have the full blown licensed version of Nero 7
(which is actually Nero 7.9). I can't install the 7.9 version because the
system detects a newer version (even though the newer version Demo period
has expired). I can't uninstall version 8 because of some errors.

How can I get version 8 off my machine so I can install version 7.9?
I've tried renaming the folder on my harddrive and renaming the folder in
the Registry but Ver 7.9 still detects version 8 installed.

Thanks

Hi JCO,
Try to use the Clean Tool for Nero8, then run a disk clean up on your
machine and Reboot then try the other version of Nero!.

Nero 8 CleanTool
http://www.nero.com/eng/support-nero8-tools-utilities.html
HTH.
nass
 
J

JCO

Yes, if I can find it. That is what the problem is. I don't have the
download.
I will do some searching and see if it is something I can find and download
again. Just worried the installer will detect it and say that it is already
installed.

I will let you know if I can get this done (if I can find it).
Thanks
 
T

Tom [Pepper] Willett

He gave you the URL to *re* download it ;-)

: Yes, if I can find it. That is what the problem is. I don't have the
: download.
: I will do some searching and see if it is something I can find and
download
: again. Just worried the installer will detect it and say that it is
already
: installed.
:
: I will let you know if I can get this done (if I can find it).
: Thanks
:
: : >
: > You could always re-download Nero 8 and then try uninstalling it.
: > http://www.nero.com/enu/downloads-nero8-trial.php
: >
: >
: >>I had the Nero 8 Demo installed, but no longer have the original
: >>installation files. I now have the full blown licensed version of Nero
7
: >>(which is actually Nero 7.9). I can't install the 7.9 version because
the
: >>system detects a newer version (even though the newer version Demo
period
: >>has expired). I can't uninstall version 8 because of some errors.
: >>
: >>How can I get version 8 off my machine so I can install version 7.9?
: >>I've tried renaming the folder on my harddrive and renaming the folder
in
: >>the Registry but Ver 7.9 still detects version 8 installed.
: >>
: >>Thanks
: >>
: >>
:
:
 
J

JCO

I downloaded and installed it. It had some errors installing but did not
abort.
It was a good enough installation that I was able to uninstall it.
Great... it worked.
Thanks again
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top