needs to close down

[Guest]

When I use MM2, Powerproducer or Powerdirector and try to capture video from
my TV card the programs display an error box which basically says for example
windows movie maker has encountered a problem and needs to close. We are
sorry for the inconvenince." The program continues to function and completes
the capture but when I close the error bow it freezes the screen and I have
to end the program using task manager. Can someone help ?

 

[Mary Sauer]

Have you tried updating your video driver? Go to the manufacturer's web site and look
around. Might set the acceleration down some
Right-click your desktop, properties, settings tab, advanced button, troubleshoot
tab.

 

[Guest]

I have tried all that, it has been suggested that I might have a corrupted
shared file that is causing the problem, but which one ?

 

[Mary Sauer]

A good tutorial, it could help
http://www.mightycoach.com/articles/mm2/

Have you read the support documents on the PowerProducer web site? Have you asked
this question on the Movie Maker newsgroup?

 

[Guest]

I solved the problem by first renaming the quicktime file quicktime.qts and
then by removing Quicktime altogether, it seem that it interferrs with the TV
card driver and other capture type of problems.
I have now purchased a licence for Power Director 3 it is just great for
Captuing/editing/authorising and burning DVD.
Thanks for your help
Bob

 

[Alex Nichol]

I solved the problem by first renaming the quicktime file quicktime.qts and
then by removing Quicktime altogether, it seem that it interferrs with the TV
card driver and other capture type of problems.

It may be of interest that a problem with the Pinnacle PCTV card that I
use was traced to an interaction with the latest version of Nero, and
specifically its filters for Quicktime. The problem is cured by
renaming those (NeQTADec.ax and NeQTVDec.ax in Program Files\Common
Files\Ahead\DSFilter), so this may arise with other video products and
other manifestations of Quicktime