Need patch for Outlook for KBid=226335

[John Aldrich]

I'm getting the following on several users' computers:
Application exception occurred:
App: outlook.dbg (pid=181)
When: 2/4/2004 @ 8:51:34.148
Exception number: c0000005 (access violation)
According to the KB article, this is fixed by an updated
DLL. However, since I have the corporate edition, I can't
apply for the fix on the web. Can someone please help me
get the patch for this? I have Office97 Coporate edition
and can supply a valid PID for this product to a Microsoft rep.

 

[Roady [MVP]]

You can contact Microsoft by phone for the patch. Don't mention the version
directly just ask for the patch.

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[Lanwench [MVP - Exchange]]

Does the KB article say you need to contact MS for the hotfix? If so, call
them. They shouldn't charge you for the call.

 

[Guest]

Thanks... appears you were correct. Am on the phone with MS
Support right now.

 

[Lanwench [MVP - Exchange]]

Glad it worked

Thanks... appears you were correct. Am on the phone with MS
Support right now.