need help id"ing program

[Guest]

when i shut down xp a window opens up and says windows is shutting down and
asks to end now CRncyoS-6KQjJVX35-F60ew24-def...what is this program

 

[Gerry Cornell]

What are your anti-virus and anti-spyware arrangements. Are
definitions regularly updated? Run scans now.

http://www.broomeman.com/spyware/

Please look in the System and Application logs in Event
Viewer and post a copy of the Error Report. Warning Reports
can be of interest but no information reports please.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error
Report. Make sure this is the first paste after exiting from Event
Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Gerry Cornell]

What about Reports from Event Viewer?


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

Event Type: Error
Event Source: Windows Update Agent
Event Category: Installation
Event ID: 20
Date: 12/22/2006
Time: 1:55:51 AM
User: N/A
Computer: LOYAL-D0C30FB66
Description:
Installation Failure: Windows failed to install the following update with
error 0x80070643: Security Update for Office 2003 (KB924424).

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 38 sult=0x8
0010: 30 30 37 30 36 34 33 20 0070643
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 44 37 36 39 31 37 ={D76917
0028: 46 37 2d 31 43 41 34 2d F7-1CA4-
0030: 34 46 42 36 2d 39 32 35 4FB6-925
0038: 32 2d 30 46 37 33 33 46 2-0F733F
0040: 36 33 37 46 39 31 7d 20 637F91}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 31 Number=1
0058: 30 31 20 00 01 .

 

[Gerry Cornell]

This looks a possibility:
You receive an "Error 80070643" error message when you try to update
Office 2003 by using Software Update Services
http://support.microsoft.com/default.aspx/kb/903772

In a similar vein to the previous Article:
If you disable the Ose.exe file, Microsoft Office updates do not install
when you use Microsoft Windows Server Update Services or the Microsoft
Update Web site to deploy software updates and hotfixes to computers in
the organization
http://support.microsoft.com/kb/903774

This one may bog you down
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues
http://support.microsoft.com/kb/906602

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

that will work thank you

This looks a possibility:
You receive an "Error 80070643" error message when you try to update
Office 2003 by using Software Update Services
http://support.microsoft.com/default.aspx/kb/903772

In a similar vein to the previous Article:
If you disable the Ose.exe file, Microsoft Office updates do not install
when you use Microsoft Windows Server Update Services or the Microsoft
Update Web site to deploy software updates and hotfixes to computers in
the organization
http://support.microsoft.com/kb/903774

This one may bog you down
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues
http://support.microsoft.com/kb/906602

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~