Nearly 100% CPU Usage

P

PA Bear [MS MVP]

Right now I'm running IE7. If I uninstall IE7 and install IE8 (using
Firefox
for the download) will this registry problem go away...

No, and running the 'Protection' scan had nothing to do with the "registry
problem."
 
P

Paul Calcagno

Thanks PA Bear.

In one of the link articles sent to me in this Newsgroup it was stated that
a restore might fix the registry issues associated with IE7 refusing to
open. Additionally this same source said that before running the protection
scan that this scanner was supposed to create a restore point, however, I
can't find it when I open the Restore application. The only thing closes is
a restore point entry for `Installed a Microsoft Fix It' program, but I
don't think that's the protection scanner. Do you?

Do you think trying to restore back a week or so would repair the registry
issue? And do I even have a registry issue? The only thing I've said is
that right after running the Protection program my IE started to have
problems opening and that IE with No Add Ons connects me to the internet
just fine.

Perhaps I need to post my IE issues in another Newsgroup site.

Comments.................Paul C.
 
P

Paul Calcagno

PA Bear. Regarding this supposed `registry issue', I was sent a link by
Daave in this Newsgroup about a way to restore my registry values if they
were damaged by running that Protection scan (which I know you say isn't the
problem). The method involved finding a list of registry keys located in a
backup file. The link gave instructions for how to find the back up registry
files and I made an attempt to find them. They were supposed to be in a
folder called `backup' which is a sub-folder to `Windows Live Safety Center.
Here's what I found in the following path:

C:\Program Files\Windows Live Safety
Center\History\Results\System\{FE6E3A46-A608-4642-B5B9-73586BCB7927}. The 9
kB file at the end of this path looks like a registry file and it was
created on 12/15/09 which could be the date that I ran the Protection scan.
The instructions say to double click this file and then follow the prompts
to restore it. This last part I HAVE NOT DONE since I'm afraid I'll cause
more damage if this is the wrong file.

Any suggestions about this...............Paul C.
 
D

Daave

Paul, since you didn't answer my other questions, I will paste them from
the other post:

You had written:
My system may still have Malware because some new strange things
started happening today.

"Still have malware"?

I know you were scanning for malware, but I don't recall you ever saying
that you had any.

Did you have malware at one point? And I don't mean tracking cookies. I
mean actual malicious software running. Did you? Because if you did, I
echo what others said with regard to scanning further for malware.

MBAM and SAS are definite musts.

HijackThis: maybe.

If you never had malware, then your problem is probably due to one of
your programs (perhaps even the CA suite you have). Or maybe AdAware is
your problem and you figured that out.

Again, let us know if your idling figures deviate from what I indicated
above. But if you are at 99% System Idle Process while idling, I'm not
sure you have any problems.

That being said, if you did have actaul malware at one point in time,
you're not necessarily out of the woods yet.

Also...

Regarding your IE not opening "all of a sudden," that could be because
of the following two reasons:

1. Malware
2. A program and/or setting conflict or a recent update (or the result
of removing particular files based upon a recent scan).

So, you need to be specific about the malware history of this PC. If you
had malware, please tell us which malicious program(s) you had and how
you dealt with it/them.

If you never had malware and if this problem occurred *immediately*
after the OneCare scan, everything points to that, don't you agree?
Especially since others have experienced the same exact thing.

If you are afraid to do anything, that's a good thing. :) That is, you
should always be doing regular backups. My preference is to use a
program like Acronis True Image to image the entire hard drive. Once
evereything is sufficiently backed up, the fear should go away. :)
 
P

PA Bear [MS MVP]

The only "registry issues" you have are due to a hijackware infection and
System Restore's NOT going to fix it. Either move on to Step #3 in my
previous reply to this thread or...

Back-up any personal data (none of which should be considered 100%
trustworthy at this point) then do a format & clean install of Windows.
Please note that a Repair Install (AKA in-place upgrade) will NOT fix this!

cf. http://michaelstevenstech.com/cleanxpinstall.html#steps

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/computer/advanced/xppc.mspx

Other helpful references include:

HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b

Also see:

Steps To Help Prevent Spyware
http://www.microsoft.com/security/spyware/prevent.aspx

Steps to Help Prevent Computer Worms
http://www.microsoft.com/security/worms/prevent.aspx

Avoid Rogue Security Software!
http://www.microsoft.com/security/antivirus/rogue.aspx
 

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