My Outlook 2002 has the Import function greyed out

[Guest]

I recently got a replacement PDA and for some reason it emptied all of my
contacts out of my Outlook, and everything seemed to be set to syncronize
instead of the unit replacing Outlook. Now I have to put the info back in.
I have one other device that contains the contacts and schedules and I
exported it as CSV files. The problem is that my Outlook won't let me use
the Import function. When I click on Import/Export, only the Export function
is available. Before I enter all of the contacts again thru the keyboard, I
am hoping someone there can tell me how to fix Outlook. I have reinstalled
it a couple of times, but nothing changes. Thanks

 

[Brian Tillman]

I recently got a replacement PDA and for some reason it emptied all
of my contacts out of my Outlook, and everything seemed to be set to
syncronize instead of the unit replacing Outlook. Now I have to put
the info back in. I have one other device that contains the contacts
and schedules and I exported it as CSV files. The problem is that my
Outlook won't let me use the Import function. When I click on
Import/Export, only the Export function is available.

Control Panel>Add or Remove Programs. Select Outlook (or Office), click
Change. Select Add or Remove Features and click Next. Check "Choose
advanced customization of applications" and click Next. Expand "Microsoft
Office Outlook". Click "Importers and Exporters" and choose "Run all from
My Computer" and click Update.