My Lexmark P6220 Printer won't work.

[The Doctor]

I use WinXP Pro with all updates.



From the computer, the printer won't print from any
application in any user account including new ones created
to test it. On it's own, the printer will print it's own
Test Page.



The USB connection to the computer is correct, the scanner
function works. My Epson Stylus c60 printer works from the
same USB port with the same cable.

The copy facility of the printer itself works (scan/print
independent of the computer)



I've re-installed it several times.



I've updated the driver from Lexmark's web site.



What else can I try?

 

[Lez Pawl]

I use WinXP Pro with all updates.



From the computer, the printer won't print from any application in any
user account including new ones created to test it. On it's own, the
printer will print it's own Test Page.



The USB connection to the computer is correct, the scanner function works.
My Epson Stylus c60 printer works from the same USB port with the same
cable.

The copy facility of the printer itself works (scan/print independent of
the computer)



I've re-installed it several times.



I've updated the driver from Lexmark's web site.



What else can I try?

on another computer..........if it does not work there then its gone TU

 

[The Doctor]

I use WinXP Pro with all updates + Office 2003.

From the computer, the printer won't print from any
application in any user account including new ones created
to test it. On it's own, the printer will print it's own
Test Page.

The USB connection to the computer is correct, the scanner
function works. My Epson Stylus c60 printer works from the
same USB port with the same cable.

The copy facility of the printer itself works (scan/print
independent of the computer)

I've re-installed it several times.

I've updated the driver from Lexmark's web site.

What else can I try?

p.s.
I forgot to mention that the printer works on another
computer

Documents are sent to the print queue but clear almost
immediately.