My Laptop sometimes crash after installing SP1

  • Thread starter Thread starter LamSoft
  • Start date Start date
L

LamSoft

My laptop is Targa Visionary 1800+

When running Windows 9X/ME, it works fine, no problems.

When running Windows XP without SP1, it sometimes crashes.
But with SP1, it crashes a few times each day.

I ensure that all driver are come from the Orginal CD and have WHQL
Certified, and installed VIA 4in1 Patches.

Crahes ==> No repsonse after crash, the keyboard & mouse do not give any
response on the screen, emust reboot to make it run again.
There is no any oems or signal on the screen before
crash.

Thanks a lot.
 
Hi,

You can use Event Viewer to view and manage the event logs, gather
information about hardware and software problems, and monitor Windows
security events.

To view the event log: Administrative Tools/Event Viewer or
Start/Run/eventvwr.

To review Shutdown Event Tracker data, Open Event Viewer. Click System Log,
scroll to the Event column, and find entries with the number 1075.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427

And also:

Go to Start/Run/Msinfo32/Hardware Resources, Components/Problem Devices and
Software Environment/Windows Error Reporting.

Go to Help and Support/Pick a Task (left side)/Use Tools to view.../(left
pane)My Computer Information/(right pane)View the status of my system
hardware and software/Hardware/Update and Troubleshooters.

How to Troubleshoot Hardware and Software Driver Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322205

Try running the DirectX Tool: Start/Run/Dxdiag, Lower Hardware Acceleration
(Display/Settings/Advanced/Troubleshoot/Hardware Acceleration).
 

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