my HP 932c deskjet won't use hp 51645a cartrige

[munmunlam]

I bought 3 new 51645A cartriges from shop4tech.com, I tried installing
one to my printer. The ink light kept blinking and the printer will not
print at all. When I open up the printer cover, the cartriges moved to
the icon where the arrow is pointing at the empty black cartrige
picture. I removed the new 51645A, replaced the old 51645g cartrige,
the ink light went off and the printer started printing. Nothing can be
seen on the paper as the cartriges are empty. I opened up another new
51645A and tried on my printer. It didn't worked either. I suspected
that the cartriges are not compatible iwth my printer. So I went
surfing on the net to find out, but all the websites I checked showed
that the 51645A is compatible with the 932c deskjet, even the HP
website shows that. Some website stated that there's no difference
between the 2 cartriges except that the "A" is fullfilled and "g" is
half filled.

Could anyone help me out with this ??? Why isn't my printer taking the
fullfilled cartrige.
I was wondering if this information helps, I only changed the black
cartrige, I kept the empty color cartrige in place throughout the
testing.

 

[measekite]

I bought 3 new 51645A cartriges from shop4tech.com, I tried installing
one to my printer. The ink light kept blinking and the printer will not
print at all. When I open up the printer cover, the cartriges moved to
the icon where the arrow is pointing at the empty black cartrige
picture. I removed the new 51645A, replaced the old 51645g cartrige,
the ink light went off and the printer started printing. Nothing can be
seen on the paper as the cartriges are empty. I opened up another new
51645A and tried on my printer. It didn't worked either.

I suspected
that the cartriges are not compatible iwth my printer.

IF YOU BOUGHT WHAT HP SPECIFIES YOU WOULD NOT HAVE A PROBLEM

 

[Frank]

I bought 3 new 51645A cartriges from shop4tech.com, I tried installing
one to my printer. The ink light kept blinking and the printer will not
print at all. When I open up the printer cover, the cartriges moved to
the icon where the arrow is pointing at the empty black cartrige
picture. I removed the new 51645A, replaced the old 51645g cartrige,
the ink light went off and the printer started printing. Nothing can be
seen on the paper as the cartriges are empty. I opened up another new
51645A and tried on my printer. It didn't worked either. I suspected
that the cartriges are not compatible iwth my printer. So I went
surfing on the net to find out, but all the websites I checked showed
that the 51645A is compatible with the 932c deskjet, even the HP
website shows that. Some website stated that there's no difference
between the 2 cartriges except that the "A" is fullfilled and "g" is
half filled.

Could anyone help me out with this ??? Why isn't my printer taking the
fullfilled cartrige.
I was wondering if this information helps, I only changed the black
cartrige, I kept the empty color cartrige in place throughout the
testing.

What did tech support at shop4tech.com have to say?
Frank

 

[Tony]

I bought 3 new 51645A cartriges from shop4tech.com, I tried installing
one to my printer. The ink light kept blinking and the printer will not
print at all. When I open up the printer cover, the cartriges moved to
the icon where the arrow is pointing at the empty black cartrige
picture. I removed the new 51645A, replaced the old 51645g cartrige,
the ink light went off and the printer started printing. Nothing can be
seen on the paper as the cartriges are empty. I opened up another new
51645A and tried on my printer. It didn't worked either. I suspected
that the cartriges are not compatible iwth my printer. So I went
surfing on the net to find out, but all the websites I checked showed
that the 51645A is compatible with the 932c deskjet, even the HP
website shows that. Some website stated that there's no difference
between the 2 cartriges except that the "A" is fullfilled and "g" is
half filled.

Could anyone help me out with this ??? Why isn't my printer taking the
fullfilled cartrige.
I was wondering if this information helps, I only changed the black
cartrige, I kept the empty color cartrige in place throughout the
testing.

The two versions of the 51645 (a and g) are compatible, the only difference is
as you pointed out the amount of ink.
If your old cartridge is recognised then I think you got some bad ones! Can you
call the supplier and talk to someone? Hopefully they will fix the problem for
you.
Tony

 

[Yianni]

I agree with Tony. You definately bought some defected remanufactured
cartridges. I suppose the shop4tech.com buys cheep, low quality ones (now in
the market there are some very cheep remanufactured ones, especialy the 45
and 15). Try to get them back.

 

[measekite]

I agree with Tony. You definately bought some defected remanufactured
cartridges.

*WHEN ONE
BUYS AFTERMARKET GARBAGE
ONE GETS
WHAT THEY DESERVE
*

I suppose the shop4tech.com buys cheep, low quality ones (now in
the market there are some very cheep remanufactured ones, especialy the 45
and 15). Try to get them back.

GAW HEAD
DEFEND THE UNPROFESSIONAL MARKETEERS